William Santiago

**** ******** *****

Austintown. OH 44515

Phone: 330-***-****

Email: abngg0@r.postjobfree.com

OBJECTIVE Seeking a challenging management position which will give me the

opportunity to work with others as a team to achieve all objectives and goals.

EDUCATION

Dale Carnegie, emphasis in Influential Public Speaking

Youngstown State University, emphasis in Management

CIP Training, AIB training, and Continual Management training.

EMPLOYMENT

Production/ Quality Supervisor, Coca Cola Enterprise

2001-Present

Supervise16 union employees in all aspects of Prod./Q.A. including

mixing,packaging. and sanitation. Understanding of GMP’s and

OSHA standards. Computer knowledge of Excel, Word, Lotus,

AS400, and SAP. Program owner in qualification of CCQS

comparable to ISO9000. Skill set in writing work instructions and

SOP’s. Trained in root cause analysis systems such as 5

why,fishbone, and lean processes. Approved auditor within CCE.

Responsibilties include training new production/quality supervisors

and conduct plant and dept. meetings.

Plant Supervisor, Reiter Dairy, subsidiary of Dean Foods

1998-2001

Managed total operations of plant including product receiving,

processing, scheduling, loading, transportation and coordination of

delivery times. Responsible for Safety team meetings, GMP’s and

OSHA standards are met.

P roduction Supervisor, Schwebel’s

1994-1998

Responsible for finishing production schedule with efficiency.

Maintain the best quality product by creating a team atmosphere.

Scheduled union personnel, conduct safety meetings, and follow

GMP’s and OSHA standards. Accounting reports completed with

Excel. Supervised 4 leads, 15 laborers and was plant supervisor on

second shift overseeing supervision in sanitation and warehouse.

Operations Manager, Stambaugh Thompson Company

1985-1994

Responsible for total store operations through a hands-on

approach. . Marketed installation program through outside sales.

Managed 7 managers, 5 Group Mgr’s. and 120 employees.. Handled customer

relations and all aspects of human resources. Worked with AS400 and Kronos for

scheduling.

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