Project Customer Service

First Page;

Denitsa Zinsmeister

***** ********* **** ***. ● Humble, TX 77346 ● 713-***-**** ● *******.***********@*****.***

Highly astute, energetic and team spirited with a strong work ethic to fulfill cost control and financial analysis functions. Demonstrates

a very positive work approach, strong initiative and ability to complete assignments above expectations with minimal supervision.

Comprehensive experience in fast-pace environments that require time-critical problem resolution. Exceptional service follow-up and

strong attention to detail.

Professional Experience & Accomplishments

Bechtel OG&C – Cost Engineer – Houston, TX (Oct 2007 – Present)

Chevron Pascagoula Base Oil Project

● Project Reporting:

– Budget Development - instrumental in the breakdown of the Nov ’07 Estimate into project cost accounts.

– Cost and Commitment Tracking – responsible for the maintaining, coordination and completion of the

Monthly Project Cost Report, which includes reviewing current budgets, forecast, actual expenditures and up-

to-date commitments. Incorporated is a high level summary of materials, procurement and sub-contract cost

data.

– Cost of Accounts – gained a basic understanding of the Standard COA utilized in the reports and through

cost coding of the project trends.

● Cost Control and Monitoring:

– Analyzed Project Financial Status Report actuals concerning hours, labor cost and monthly ODC transaction details.

– Maintained a Wage Rate report to track GM/hr.

● Labor Control And Monitoring:

– Biweekly labor reports and labor corrections – analysis of budgeted / forecasted / earned / used manhours.

– PAAFs – in charge of the personnel approval process and Project roster management, as well as Overtime

audit. Overall turn time – 5 days, with company average of 13 days.

● Forecasting:

– Updated monthly Staffing Forecast as part of Phase 3 and early Phase 4 Staffing Plans.

– Performed periodic cashflow and Working Capital analysis.

● Client / Vendor Invoicing:

– Neutral Fund Invoice - monthly reevaluated Bechtel’s ManPower estimate and computed the project reimbursable

cost through month-end.

– Statement Of Cost - reviewed the monthly SOC for accurate actual invoice bookings.

● Cost Reconciliation:

– Assisted Accounting in identifying and correcting expenditure discrepancies.

– Reconciliation of monthly project billings and invoicing, as well as investigating and resolving various

inconsistencies that might have occurred.

– Monthly labor hrs audit ensuring the most accurate reporting in line with all financial systems.

● Financial Systems:

– ePCWorks – assisted in the implementation of Bechtel’s Cost Control, Budgeting and Monitoring tool by

taking over the Professional Services module setup. Crossed trained team members on it and expanded further

engagement in the Engineering Performance set up.

– Accounting Interfaces / Cost Accounting Systems - developed comprehensive knowledge and everyday use of

Bechtel’s central repository for operational and financial information – CRS (Controller Reporting System).

● Project Coordination:

– Maintained close liaison with Cost, Procurement, Accounting and Planning Engineers.

– Provided direction and feedback to Project Team Members with respect to Project Controls requirements and

services.

The CIT Group - Operations Manager – Houston, TX (April 2004 – Oct 2007)

● Leadership:

– Supervised a team of 14 professionals to achieve monthly production goals, the quality of the day-to-day aspects of

client relationships and operating efficiency.

– Successfully supported the office’s volume/staff ramp-up of over 50% in the first 1.5 year period. Highest volume

month - a $20M production. Consistently chosen for multiple office cross training and upper management initiatives.

● Risk Valuation:

– Analyzed Documentation and Risk Quality Control (QC) exceptions. Guided office to aid 40% overall QC

improvement.

– Worked collaboratively with Secondary Marketing and Legal to resolve key investment violations.

● Financial Analysis:

– Assessed client financial information, including income, credit history, individual and company tax returns, operating

business performance, DNB, examination of assets and real estate holdings and overall evaluation of the borrower’s

capacity.

– Monthly volume forecast and productivity monitoring.

● Transaction Configuration:

– Collateral analysis, market assessment, source and uses of funds, compliance with company guidelines, creation of

appropriate covenants to address fraud-related occurrences, pricing and credit grade rationale.

– Approved settlement statements for each deal and oversaw overall execution process.

● Marketing:

– Key liaison between sales team and area office. Point of Contact for client (dis)satisfaction.

– Skilled in maintaining growing client relationships and determining the value of potential business and its desirability

by CIT.

● Corporate Initiatives:

– chosen as one of 8 participants out of the entire CIT Central Region to finalize an Empower-based new Loan Original

System. Identified and proposed resolution to over 25 key compliance, fund/fees-related errors.

The CIT Group – Credit Officer - Houston, TX (October 2002 – April 2004)

● Decision all loans within assigned credit limit and in accordance with all CIT policies.

● Promoted from prequalification to full file within three months of hire date due to exceptional performance.

● Established a reputation of outstanding turn times, work quality and quantity and positive rapport with clients.

● Enthusiastically assisted with key managerial duties such as Quality Control, training, customer service.

Education

COLLEGE OF SAINT ELIZABETH, Morristown, NJ

B.A. in Finance and MIS ● 1998 – 2002; GPA in double major = 4.0 / 4.0 ●

Computer Skills

MS Excel, Power Point, Word, Outlook, CRS, InfoWorks, ePCWorks, Bloomberg Financial, CMSI, Corelogic,

IncomePlus

basic – MS Access, C/C++, Visual Basic, JAVA / HTML, ACT 2000, Citrix, Empower

Further information available upon request

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