Sharon J. Mann

513-***-**** **** Atlantic Ave

abngcj@r.postjobfree.com Cincinnati, OH 45209

m

QUALITY PROFESSIONAL: LEADER, MANAGER, CONTRIBUTOR

ASQ CERTIFICATIONS: Quality Manager (CQM), Quality Engineer (CQE), Quality Auditor (CQA)

A goal oriented, assertive Quality and Continuous Improvement professional with 15 years of experience

in high volume, complex manufacturing environments certified to ISO/TS standards. Strong leader and

compliance advocate. Accomplished manager of technical resources with a proven record in

building and motivating successful Quality Assurance efforts. Sound reasoning, analytical, and

creative skills leveraged to investigate systems problems, identify opportunities, and implement

solutions. A technical quality expert able to successfully apply quality methods and tools to deliver real

business results,

robust corrective actions, and empowered teams.

Quality Management Systems • Continuous Improvement • Lean Manufacturing • Toyota Production System •

Kaizen

ISO/TS16949 / ISO 9001 Lead Auditor • ISO 14001• Customer Complaint Handling • CAPA • Team Leadership

Troubleshooting • DOE • System Development • Supervisory Management • Data Driven • Statistical Analysis

Six Sigma Green Belt • Project Management SAP • JMP • MS Office

QS9000 Quality Tools • APQP • FMEA • PPAP • SPC • MSA

PROFESSIONAL EXPERIENCE

SUMCO Phoenix Corporation, Maineville, Ohio 2000

present

Silicon wafer manufacturer for semiconductor industry, $150MUSD revenue, 650 non union employees,

clean room environment

Quality Assurance Manager

Plan, coordinate, and direct plant quality management system compliance to the requirements of

customers and external standards. Achieve and maintain third party ISO / TS 16949 and ISO 9001

certification as Management Representative. Coordinate and execute both internal and external system,

Sharon J. Mann 513-***-**** Page 2

process, and product audits. Lead corporate site to site team audits. Conduct external supplier audits for

qualification and compliance. Lead, coach, train and empower up to 22 exempt and non exempt

employees. Generate quality system metrics to evaluate and improve quality systems. Ensure system

compliance. Change Control Board chair to ensure process and system changes meet requirements.

Lead corrective action teams.

Implemented robust corrective and preventive actions to eliminate > $500k in potential losses

•

in 3 years

Led Six Sigma Green Belt project team to reduce losses $341k annually

Launched CZ solar product line to add monthly revenue of $500k

Analyzed process and gauge capability to eliminate $150k in annual testing costs

Led Discrepant Material Review Board team to reduce mean time to closure from >100 days to 10 days

1997 2000

Consolidated Metal Products, Cincinnati, OH

U bolt manufacturer for Tier 1 automotive and trucking industry, 200 non union employees

Quality / Continuous Improvement Manager

Designed and implemented lean manufacturing concept and Toyota Production System principles in

shopfloor and support areas. Planned, coordinated, and directed plant quality management system

compliance to the

requirements of customers and external standards. Led, coached, trained and empowered up to 6

exempt and non exempt employees.

• Developed design and concept of program and training manuals for Shopfloor and 5S Kaizen

Implemented one piece workflow reducing leadtime from 3 days to 1 day

Implemented robust Discrepant Material Report system to reduce complaints and improve quality

Implemented on line shopfloor SPC and workflow tracking system to eliminate paperwork and improve

Sharon J. Mann 513-***-**** Page 2

process capability

Freudenberg NOK, Shelbyville / Morristown, IN 1991 1997

Rubber and plastic products manufacturer for Tier 2 automotive industry, 350 non union employees

Quality Engineer (1996 – 1997)

Planned and provided leadership on complex quality projects involving all functional departments.

Tracked and analyzed product and process capability and led organizational efforts to improve product

quality. Analyzed internal and external product discrepancies including conducting DOEs. Implemented

corrective and preventive actions. Led and supervised functions in the Quality Engineering group.

Prepared PPAP packages. Maintained third party QS9000 certification as Management Representative.

Led, coached, trained and empowered up to 11 non exempt employees. Acted as Quality Manager for 3

months.

Implemented quality system and comprehensive management review to achieve QS9000

•

Certification

Monitored long term process capability and issued corrective action for parts with Cpk less than 1.33

Lean Manufacturing (GROWTTH) Facilitator (1993 – 1996)

Designed and implemented lean manufacturing concept and Toyota Production System principles

Developed training manuals for Shopfloor, Administrative, Setup Reduction, VA Engineering,

•

Production Smoothing, Jidoka and 5S Kaizen training manuals

Trained more than 500 employees in lean manufacturing techniques and methodologies

Led the GROWTTH Kaizen Steering Committee to strategically plan Kaizen events, set objectives, and

select members tasked with eliminating waste and non value added activities

Facilitated more than 100 Kaizens resulting in $1.5M in savings leading to the reduction of process lead

times of 50% and set up time by 80%

Sharon J. Mann 513-***-**** Page 2

Customer Service Representative (1992 – 1993)

Managed customer accounts, identified potential problems and quickly and creatively offered resolutions

to meet customer and corporate objectives. Entered orders, monitored and notified customer of any

changes. Provided solutions within 24 hours.

Operator (1991 – 1992)

Operated a press and inspected material to produce rubber automotive seals and O rings.

EDUCATION

Masters in Business Administration, Indiana Wesleyan University, Marion, IN

Bachelor of Science in Business, Miami University, Oxford, OH

Electrical Engineering Technology coursework, Miami University, Middletown, OH

Contact this candidate