Customer Service Quality Control

RESUME

Brad Nygren

**** ***** ***

St. Croix Falls, WI 54024

Hm715-***-**** Cell414-***-****

OBJECTIVE: To utilize my Management and Customer service skills in a fast paced and competitive

company.

QUALIFICATIONS

$ Owned and operated my own successful company for 10 yrs.

$ Very quality oriented.

$ Have worked in professional customer service past 20 yrs

$ Experience with Photoshop, JobBoss, WordPerfect, Word, AUTOCAD, Quickbooks, Wasach, Microsoft

Office. and many more computer programs.

$ Proficient at public speaking and very comfortable in one on one communication.

$ Self motivated energetic individual

$ Proven leadership skills.

EMPLOYMENT HISTORY

2008-2009 Machine Shop Purchasing Manager

Read engineering drawings.

Set-up and enter data for JobBoss software.

Get material quotes and order material.

Enter employee time sheets

Conduct weekly production meetings

Work hand in hand with employees to provide high quality parts.

Implement and update OSHA documentation

2005 - 2008 Plastics Fabricator/ Custom Screen Printer

Quote job costs to customers.

Estimate materials and most cost effective production costs.

Download art files into Adobe Photoshop, separating colors and producing large scale films.

Stretch silk onto frames for printing.

Produce and prepare materials for production.

Worked with purchasing and accounting departments

Schedule employees based on work load

Print products on various machines.

Fabricate numerous plastic parts for customers.

Maintain quality control and efficiency.

1995 - 2005 Owned and operated full service photography studio.

Manage purchasing, employee scheduling, hiring, accounting.

Consult with customers to find out their needs and help them obtain them.

Photograph Weddings, Children, Families, H.S. Seniors, Business portraits, Commercial/Aerial Photography, and School undergraduate photos.

Provide custom framing, mating, and many other presentation materials.

Produce sales aids

Financial planning.

Managed 4 employees

EDUCATIONAL BACKGROUND

1986 - Graduated from Dakota County Tech College. AA in Photographic Technologies

1989 - Graduated from New England Institute of Professional Photography

1994 - Graduated from Hesser College. AA in Small Business Management.

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