Human Resources Training

KELLY A. GARNER Mobile 513-***-**** *********@***.** m

**** ****** ****** *****, ******, OH 43016

HUMAN RESOURCES PROFESSIONAL

Recruitment Career Dev elopment Employee Rela tions Recruiting Tea m Leadership

Expert in recruiting and selecting high-quality employees, building the capabilities o f the co mp any’s hu man capital,

and serving as resource/advisor to th e manag ement team o n all aspects of hu man resources and employee relations.

Leader in d eveloping co mmunity initiatives, retention strategies, and career-d evelop ment p rograms. R elationship-

builder with key organizations, agencies, and individuals. Fully versed in FMLA, ADA, EEO, AA, union avoidance,

and new trends in HR p ractices.

PROFESSIONAL EXPERIENCE

TARG ET CORPORATION, Distr ibution Center, West J efferson, OH 2006–Present

HR Business Partner / Human Resources Representative

Met aggressive recruitment and retentio n goals, leading a lean organization in b est-in-class recruiting/HR practices.

Lead 5-memb er HR Generalist technical staff and man age entire experienced and campus talent acquisition team an d

processes, with full accountability fo r policy practices, employee relations, con flict resolution, change management,

diversity, investigations, and perfo rman ce man agement fo r 650 hourly team members and 55 executiv es. Provide

strategic and tactical HR counsel on processes and pro ced ures that enhance organization al perfo rmance.

Identified new recruitment resou rces and launch ed vigoro us recruiting strategies for both experien ced wo rkers and

recent graduates to b ring staff levels to full headcount within 1 year.

Man aged campus hires, in cluding summer interns and graduating seniors, to ensu re a steady pipeline of top talent.

Monitored performance metrics, consistently meeting or exceeding goals for extern al recruits (20+ yearly ),

summer interns (4 annually), and turnover (10% o r less).

Led pro fession al develop ment strategies and prog rams in alignment with Targ et’s leading -edge performan ce

programs, 9 Lead ership Dimensions and E’s o f Excellence.

Planned and led a fin ancial planning wo rkshop, attracting 250+ attend ees and earning outstanding reviews.

CO MAI R AI RLIN ES, Erlanger, KY 2005–2006

Senio r Recruiter

Strengthened recruiting/hiring practices and successfully recruited key staff a mid business uncertainty.

Led 4-member recruiting team in planning and executing HR and recruitment strategies to exceed custo mer service

objectives and support business goals of region al airline in an environ ment of in tensive media scrutiny preceding

comp any bankruptcy filing. Served as strategic partner to the management team.

Introduced behavior-based interviewing strategies and improved the interviewing pro cess.

Provided co aching and opportunities fo r staff d evelop men t.

Conducted cost/wage analysis to determine app ropriate wage placement.

Administered disciplinary actions.

FEDEXG ROUND, C incinnati, OH 1998–2005

Senio r Human Reso urces Representa tive (2003–2005) Field Huma n Reso urces Representa tive (1999–2003)

Served as Senior HR Representative to the management team providing expert ad vice, counsel, and programs to

improve employee satisfaction, retentio n, and performance.

Pro moted to HR Generalist role with full scope o f responsibility for recruitment, retention, training, performan ce

development, employee relations, personnel recordkeepin g, and HR policies and procedures for Cincinnati region

comp rising 28 management and clerical staff, 150 pack ag e handlers, and 70 independent-contracto r driv ers.

Man aged co mpliance with all policies, procedures, and employ ment laws; ad ministered safety, wo rkers’

comp ensation, and OSHA prog rams; supervised HR clerks.

Steadily reduced turnover; in 2004, exceeded retention goal by 18%.

Introduced retention surv eys to pinpoint root causes fo r tu rnover and addressed findings with manag ement team.

KELLY A. GARNER Mobile 513-***-**** *********@***.** m

FEDEXGROUND, continu ed

Conducted in-depth salary research, th en created a co mp rehensive wage p roposal justifying hourly wage increases

as a key to attracting better employees. Proposal b ecame a model used by all 27 managers in the region.

Develop ed and launch ed an employer outreach seminar th at was adopted fo r use co mp any-wide.

Coached and dev eloped manag ers to imp rove job perfo rmance and interp ersonal effectiven ess.

Built relationships with area colleg es/universities and increased recruitment level fro m every targeted institution.

Doubled employees in 2 months, staffing up quickly and effectiv ely to bring 2 new facilities on line on sch edule.

Metro Recruiter, RPS (1998–1999)

Led vigorous recruiting progra ms for 4 -city operation o f package-delivery service (ex empt and non-exempt staff).

Develop ed an employee retention plan th at sharply redu ced turnover 40% in first y ear of implementation.

Man aged a heavy colleg e recruitment p rogram at more th an 25 colleges in 4 metro areas.

Serv ed as expert resource to man agement on EEO/Affirmative Action and other govern ment regulations related to

fair employ ment p ractices.

Directed develop ment o f the first professionally created company bro chure for recruiting and awareness-building.

Led an activ e in-house training schedule, presenting/facilitating programs including Effective Co mmunication,

Leadership Skills, Imp roving Work Habits, Providing and Receiving Feedb ack, and Managing Con flict.

JOBS FO R CIN CINNATI GRA DUATES, Cin cinnati, OH 1988–1995

Supervisor (1995–1998) Employment Specialist (1988–1995)

Pro moted to lead ership role w ithin Cincinnati branch o f the national Jobs for A merica’s Graduates progra m.

Led 21-member staff in setting and achieving goals for student placements, co mmunity outreach, and program

effectiveness. Dev eloped marketing strategies and materials. Prep ared/presented placement reports and analyses.

Develop ed blueprint for stud ents to earn academic credits for co mpleting employ ment-skills training.

Invigorated annual conferen ce, a 3 -day event involving area employers and 800 students fro m 16 local high

schools. Recruited dynamic presenters and transformed p resentation style fro m lecture to interactive seminars.

Led 3-p erson team in man aging all facets of major event p lanning and coordination; earned rave reviews fro m

students, staff, and employ ers. Interactive format has been retained ever since.

Drove effort to upgrade o rganizational image, working with design agency to redo JCG logo and print materials.

Planned and coo rdinated orientation, training, and ongoing in-service p rograms for staff at all levels.

Drafted grant p roposals to earn funding for school-to-wo rk programs and other cooperative educational initiatives.

Employment Specialist (1988–1995)

Consistently placed more tha n 85% of eligible graduates in quality jobs or training, exceeding goal of 60%.

Using the Jobs fo r America’s Graduates prog ram model, recruited students fro m Cin cinnati-area high schools to

participate in career dev elop ment and job placement programs. Counseled, advised, and mentored students on

acad emic en rich ment and career exploration; provid ed employment skills training; wo rked with area businesses to

form co rporate sponsorships and strengthen relationships with the Jobs fo r Cincinnati Graduates p rogram.

Instructed 500+ students in employ ment skills and lead ership development.

Designed, researched, and ev aluated tests and other instru ments to measu re student achievement and progress.

Launch ed several new partnerships in the business co mmunity to benefit employers, stud ents, and the prog ram.

PROFESSIONAL PROFILE

Educa tion Master o f Education, Xavier University, Cincinnati, OH

Bachelo r of Science, Tennessee State Univ ersity, Nashville, TN

Computer Skills Windows and Macintosh operating systems; MS Office (Word, Excel, Po werPoint, Outlook).

Affilia tions Columbus Chapter (HRAC O), Society fo r Hu man R esource Manag ement NAAAHR

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