Charles (Trey) Pfister
Olathe, KS 66061
913-***-**** abng36@r.postjobfree.com
Experience:
****-******* ***** ******* ***********, Lawrence, Kansas
North American Operations Team Leader Director for the North American operations of Low Speed High Torque
Motors supplying the turf care and off road construction industries. Manage a 25 million dollar business by
leading the manufacturing operations and working with the sales team to increase revenues. Responsibilities
include leading global supply chain activities, production, establishing departmental financials, and overseeing all
engineering and quality functions.
• Manage all the component outsourcing and transition planning that has seen a in a 20% reduction in material
costs.
• Successfully developed processes and guidelines for customer ordering procedures that helped reduced
inventory levels by 5 million dollars and improve on time deliveries 9% over 2008, and 16% over 2007.
• Worked closely with sales and finance to develop marketing plans, pricing, and sales strategies that have
improved profit margins by 7%.
• Prepare annual budgets along with establishing sales and operational forecasts.
• Proficient in SAP Business systems.
2002-2007 Whirlpool Corporation, Tulsa Manufacturing Division, Tulsa, Oklahoma
Operations Manager Manager of an assembly operation that produces freestanding ranges for the home appliance
industry. Responsible for a two-shift operation that manufactures 5000 ranges per day. Responsible for
developing and adhering to budgetary objectives and setting up manufacturing plans based on demand. Managed
lean manufacturing initiatives, financial, quality, safety metrics, and employee development.
• Managed and drove a 20% improvement in productivity in less than two years.
• Directly responsible for the start up and the creation of a new department that supplied assembled components
for all production lines.
• Led a team that re-designed the process for creating controlled documents, resulting in decreased staffing needs
by 40% and eliminating quality audit non-conformances.
• Managed the start up of a brand new production line, which hit production targets 1 month ahead of schedule.
• Completed Six Sigma Black Belt curriculum.
As Project Manager, directed a “Lean Focus Effort” team that implemented lean initiatives throughout the plant.
The team studied, communicated, coached, developed, and initiated the entire change processes.
Improved productivity in an assembly department by 15% through the implementation of lean principles such
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as improved material presentation, elimination of excess motion, and re-balanced work content.
Our “Lean initiatives” were made into a corporate wide DVD to showcase our project efforts and the power of
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lean manufacturing.
Reduced work in process inventory of door assemblies by 66% and improved labor efficiencies by 50%.
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Trained and coached technicians in lean manufacturing principles and Whirlpool best practices.
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1989-2002 Delphi Automotive Corporation, Harrison Thermal Systems Division, Dayton, Ohio
Production Manager Manager of an automotive air conditioner compressor assembly and machining operation
with volumes in excess of 9,000 per day, generating 200 ML in revenue per year. Oversaw a three-shift
manufacturing operation by supporting and directing a staff of (10) direct reports and 325 associates. Responsible
for generating and achieving financial, quality, and safety goals through on-time delivery of a high precision and
high performance product.
• Saved one million dollars by developing and implementing a manufacturing plan that reduced direct labor costs
by 9%.
• Improved on-time deliveries from 88% to 99%, utilizing improved level scheduling methods.
• Developed and drove scrap reduction initiatives that resulted in $400K in savings, a 30% improvement.
• Reduced inventory levels 20% by initiating a Kanban Inventory “supermarket” within production departments.
• Oversaw various high precision machining, assembly, and testing applications.
• Led industrial and manufacturing engineering directives.
General Supervisor Supported four first line Supervisors and 130 associates of automatic and manual compressor
assembly operations. Responsibilities included schedule attainment, training, and labor agreement administration.
• Trained first line supervisors while improving manufacturing performance and increasing production volumes.
• Facilitated and led lean manufacturing workshops that assisted implementing standardized work and visual
management practices.
• Promoted to Production Manager within 12 months from General Supervisor position.
• Certified Six Sigma Green Belt.
Senior Manufacturing Engineer Managed the implementation and start up of new compressor models. This
included design, purchase, and installation of manufacturing assembly cells in excess of one million dollars for the
new product lines. Coordinated between manufacturing, purchasing, customers, and product engineering of the
production break points.
• Project manager for the launch of new compressor models in 1998, overseeing equipment purchases of 8 million
dollars.
• Participated in lean manufacturing workshops (based on Toyota Production Systems), while initiating and
implementing lean principles and fundamentals within the production operations.
• Led a suggestion team that implemented over $300K of production improvements between 1997 and 1998.
• Reduced warranty costs 30%; totaling $30K per year, by eliminating the highest warranty return.
Production Supervisor Lead supervisor of more than 75 associates in an automatic assembly and machining
operation of precision components. Operations included hot and cold upset riveting, vacuum and helium leak
testing, and CNC machining. Responsibilities included daily schedule attainment, training of employees, and
assisting in labor/management relation procedures.
• Managed the scheduling of components and final assemblies that reached volumes in excess of 10,000 per day.
• Coordinated the introduction and start of new production models.
• Incorporated new relief practices that increased operation uptime by 8% and reduced manpower requirements
resulting in savings over $125K per year.
Manufacturing Engineer Accountable for maintenance and process improvements of manufacturing assembly and
welding operations.
• Designed and installed cooling ventilation systems for welding lasers.
• Designed and installed new laser focusing modules, increasing the efficiency and life of focus mirrors by 50%.
• Programmed assembly / welding robots and CNC machine centers.
• Set up aluminum welding processes that improved FTTQ leak rates by 20%.
• Responsible for the upkeep and tooling changes of various GMAW, laser, and resistance welding operations.
1987-1989 Major Tool and Machine, Inc., Indianapolis, Indiana
Manufacturing Engineer
• Estimator for military and aerospace contracts.
• Directed nondestructive and destructive testing applications including: ultrasonic and radiographic inspection.
• Developed computer filing system for welder qualifications and procedures.
• Developed GMAW applications for Nickel / Cobalt alloys used in turbine components.
• Supervised and designed the set up of the welding operations, the tooling, and the quality assurance methods.
• Evaluated welding and machining equipment and coordinated their purchases.
Education: University of Dayton, Dayton, Ohio
Masters of Business Administration, December 1997
The Ohio State University, Columbus, Ohio
B.S. in Welding Engineering, December 1986
References: Available upon request.