Project Manager Customer Service

FRANCIS X. GALLAGHER, P.E.

www.mycareerhighlights.com/frankgallagher

*** ******** *****, ***** ** 19087 ● Home: 610-***-**** ● abng2j@r.postjobfree.com

CONSTRUCTION DIRECTOR / BUSINESS DEVELOPER

Accomplished and adept CONSTRUCTION EXECUTIVE with 15+ years of experience directing and

coordinating construction, renovation, alteration, and engineering activities. Plans, organizes, develops,

and oversees budget and cost controls for construction, maintenance, and facilities programs and

projects. Aptitude for uncovering business leads, generating revenue, and identifying cost savings. Expert

collaborator who creates rapport and trust in relationships with other departments, staff, customers, and

senior management, communicating effectively at all levels. Outgoing, analytical self-starter; dedicated to

customer service, inspires confidence, and consistently delivers projects on, or under, time and budget.

KEY COMPETENCIES

Leadership, Delegation, Mentoring Business Development Contract Negotiation

Recruiting / Talent Evaluation Project Management Strategic Planning / Scheduling

Team Building Value Engineering Operations Management

Client Relationship Building Design / Build Cost Containment

Budget Management / P&L Estimating / Purchasing Quality Control

Problem Analysis & Resolution Spanish Fluency (Oral & Written) Start to Finish Capabilities

SELECTED ACCOMPLISHMENTS

Initiated and quickly implemented P&L to monitor project costs. Improved timeliness and accuracy

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of cost reporting, resulting in approximately 50% increase in profit per project (8% to 15%).

Initiated and conducted a 16 state tour to expand regional business opportunities beyond New

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England; hired additional staff and assigned territories according to strategic regional requirements,

increasing overall revenue from $8MM to $12MM within one year.

Awarded $53MM project after value engineering various structural and architectural systems,

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analyzing schedule, and viability of potential project; met with manufacturers and contractors to

solicit ideas and costs, and pros and cons for each system.

Saved owner $500K on over budgeted project; reduced engineering time, schedule, and costs

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through introduction of a light architecturally pleasing Dryvit system to replace concrete panels.

Applied business development and technical skills to increase annual revenue from $6MM to $8MM

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after first year on a pharmaceutical campus; following year revenue doubled to $12MM.

PROFESSIONAL EXPERIENCE

MODULAR SPACE CORPORATION, Berwyn, PA (2008 – 2009)

DIRECTOR OF CONSTRUCTION

Planned and coordinated schedules, directed, oversaw, and evaluated work and activities of 17 project

managers, estimators, designers, and superintendents throughout a sixteen state region.

Established operational best practices, resulting in improved department efficiency, established

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project completion timelines, improved communication standards, and better quality control.

Initiated and implemented P&L reporting protocol, improving productivity by 100%.

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Generated a $4MM increase in revenue over a period of six months.

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Provided company with nearly $1MM in additional projects through business development

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contacts. Stepped in and turned around three, 7 month late projects, saving $300K.

Analyzed distribution of workload, equipment and work methods, developing and improving

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efficiencies and cost effectiveness, while maintaining quality/quantity standards for performance.

J.J. DELUCA COMPANY, Springfield, PA (2005 – 2008)

PROJECT MANAGER

Worked collaboratively with owners, architects, engineers, sub-contractors, fabricators in pro-active,

integrated project delivery process throughout all project phases, from design to occupancy.

Constructed a $53MM, seven story, multi-building project consisting of condominiums,

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townhouses, retail space, and a parking garage. Managed a staff of 6 employees (project

managers, project engineers, and superintendents) during construction.

Built a $5MM addition to the O.R. department at Fox Chase Cancer Center that includes MRI

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treatment, CT scan, and digital radiography rooms.

Planned, coordinated, directed and oversaw bid preparation, project narratives, and statistical

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reports. Performed bid and cost analysis and participated in selection of staff and subcontractors.

HSC BUILDERS & CONSTRUCTION MANAGERS, Exton, PA (1999 – 2005)

PROJECT MANAGER / ESTIMATOR

Managed staff of 7 employees (project managers, project engineers, and superintendents) at Ortho-

McNeil Pharmaceuticals. Created high performance teams, focused on quality and customer satisfaction.

Estimated and managed numerous projects at multiple Ortho-McNeil corporate campuses,

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including infrastructure and technology upgrades, laboratory and manufacturing renovations, and

utility upgrades. Monitored and updated change orders/costs for monthly reporting.

Assessed needs and recommended energy saving ideas for building services (electrical, security,

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HVAC, plumbing, steam, chilled water, glycol, fire protection, & BAS) and oversaw installation.

Reviewed, recommended, and approved invoices and change orders submitted against contracts

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for construction activities and ensured timeliness of payments to vendors and subcontractors.

Managed open communication process with Engineering and Maintenance for hospital projects,

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ensuring careful planning of schedule, and resulting in smooth operations from start to finish,

without any interruption to activities or patient care.

Oversaw compliance with State Department of Health and municipalities in timely manner,

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ensuring timely completion of project.

Constructed a $13MM, 35-laboratory research facility for the University of Delaware.

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Anticipated future needs of tenants during sophisticated $10MM design-build projects for two

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research buildings, minimizing potential future tenant driven construction costs to owner.

NC BUILDERS, W ilmington, DE (1994 – 1999)

PROJECT MANAGER

Oversaw concurrent, multiple projects. Managed field staff. Provided technical expertise. Formulated and

developed safety-related policies and procedures to ensure safe working environment.

Managed $5MM tilt up concrete panel project, completing ahead of schedule, saving estimated

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$50K in general condition costs; leading to award of an additional $5MM warehouse project for

Lincoln Property Company.

Provided $400k worth of value engineering options to owners of a $10MM assisted living facility.

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Managed $13MM project for riverside warehouse built with refrigerated panels. Oversaw complex

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assembly enforcing total compliance with safety precautions during all phases of construction.

Served as liaison to municipalities, public utility and energy agencies.

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EDUCATION, LICENSURE & TECHNICAL SKILLS

Bachelor of Science, Civil Engineering, VILLANOVA UNIVERSITY, Villanova, PA

Certified Professional Engineer, State of Pennsylvania

Primavera Scheduling, Expedition, and Constructware

Microsoft Word, Excel, Project, and Power Point

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