Manager Sales
Resume:
Mike Shewmaker
903-***-**** *********@*****.***
OBJECTIVE:
To obtain a position as a [Information Technology Co-op Position]. I would like to offer
my experience in helping to solve computer and networking related problems while
continuing to broaden my knowledge in the field.
PROFESSIONAL EXPERIENCE:
Community Healthcore, Texarkana, TX 2006 Present
Information Systems Manager I.S. Department
Overseeing and maintaining Novell & Microsoft networks for an eight city wide area.
Supporting well over 125 users in Microsoft Office 2000-2002, XP Professional, TCP/IP,
and related networking issues.
Responsible for maintaining and coordinating system backup procedures from workstation
maintenance to system maintenance.
Responsible also for ensuring data integrity and connectivity of all T1 lines at main office.
Responsible for setting up and maintaining all teleconferencing equipment on the network.
Responsible for overseeing and resolving data issues in the system conversion process.
Responsible for setting up, trouble shooting, and maintaining network connectivity.
Responsible for overseeing all system hardware and software updates, upgrades, and support
issues.
Implemented help desk support for users on the network.
Northeast Texas M.H.M.R, Texarkana, TX 2001
2006
Network Specialist / Data Coordinator
Responsible for offering technical support with networking and workstation issues.
Managed support for over 140 users at main office and three other city locations (Atlanta,
New Boston, and Clarksville).
Implemented basic computer classes for new employees.
Responsible for attending schools, classes, and lectures dealing with our main client database
information.
Performed diagnostics on our T1 lines’ DSU boxes for connectivity related problems.
Responsible for implementing a wireless environment for future data access.
Responsible for setting up new user logins on the Novell network.
Performed trouble shooting for hardware and software upgrades, and repair of all printers and
workstation computers.
Compuhelp, Texarkana, TX 2000
2001
Computer Consultant / Technician
Responsible for analyzing the customer’s needs and giving technical support in those areas.
Built and supported computer systems to the customer’s specifications.
Gave computer instruction from basic to advanced levels.
Solved various networking issues for the desktop computers using Windows 95/98 /2000.
Exhibited professional standards in solving complex problems.
Backed up and verified customers’ data at their request.
Implemented off site storage for customers.
Computer Supply Company, Texarkana, TX 1997
2000
Computer Technician / Sales Manager / Technical Support
Consulted with customers and businesses to help decide on the right computer system and
applications.
Constructed and maintained over two hundred computer systems.
Responsible for the installation and reinstallation of customer based software plus testing and
debugging that software.
Responsible for customer support and continued building of client database.
Responsible for research of new technology and it applications for future customers’ needs.
Established customer relations with vendors to help meet customers’ needs.
Texarkana Window Cleaning, Texarkana, TX 1987 1997
Owner / Computer and Network Manager
Took over business and setup computer system for the business.
Implemented data backup procedures for the company.
Generated reports as needed for tax purposes and other applications.
Southern Technical College, Texarkana, TX 1986
1987
Computer Instructor
Instructed classes in Basic Programming and System Analysis.
Instructed operations in the PC lab.
Wrote the registration program for the college.
EDUCATION:
2002 – 2006: scored 90-100 on recertification tests for current position.
1997: scored 94 on A+ certification test.
1985: year and a half at Texarkana College in Computer Programming.
1975-77: held security clearance for the military.
1975: diploma obtained in military for electronics school – Fort Sill, OK.
1974: diploma obtained from Liberty Eylau High School – Texarkana, TX
INTERESTS:
Computers, research, family, and flying.
Contact this candidate