Management Six Sigma
Resume:
ERIC S. HAMMOND, PMP
Centerville, OH 45458
*********@*****.***
Proactive results oriented business leader with strong prioritization, planning, and project management
Profile
skills. Strong commitments to quality standards to help reduce costs and increase customer satisfaction
by utilizing principles of business process redesign and Six Sigma methodology. Leadership capabilities
to set direction and drive results that meet organizational objectives. Understands customer
requirements and provides creative solutions to meet customer needs.
Ernst & Young, LLP – Cincinnati, OH
Experience 2006-2009
S enior Consultant/Auditor – Risk Advisory Services
• Directed and performed Internal Audit and Sarbanes-Oxley Compliance Testing with
concentrations in Financial Statement Close, HR/Payroll, Benefits & Pensions,
Procurement, Fixed Assets, and Corporate Liabilities & Risk Management for clients
based in manufacturing, automotive, insurance, banking, and healthcare industries.
• Aided in the identification of key audit issues, reporting findings to client management,
and leading to the development of best practices and process improvements for clients.
• Developed and designed testing programs for audit engagements based on analysis of
internal controls and associated risks.
• Managed initiative to implement control self assessment tool for client that resulted in
the identification of high risk business units and management of improvement plans.
• Member of data analytics team that provided comprehensive analysis for audit teams by
utilizing Computer Assisted Audit Tools & Techniques.
National City Mortgage Company – Miamisburg, OH 2004-2006
S upervisor – Tax Department
• Directed team responsible for turning department that was once a cost center into a
profit center through Insourcing Initiative that brought processes back in-house.
• Managed implementation of new tax vendor servicing system that reduced overall cost
per loan by 70% as well as increased customer satisfaction by allowing greater internal
control of our processes, resulting in rewards of over $1,000,000.
• Established standards of productivity and quality for new processes and procedures,
increasing productivity by 40% over six month span.
• Responsible for hiring, assessment, and development of sixteen team members and
management of team budget.
Education Xavier University – Cincinnati, OH 2008
Master of Business Administration (MBA)
Miami University – Oxford, OH 2004
Bachelor of Science Degree in Business – Major in Management Information Systems
Training & Certification
Project Management Professional (PMP) – October 2009
Six Sigma Green Belt (University of Michigan) – January 2009
Business Process Redesign / Process Reengineering
Database Design / Development (SQL)
Professional Accomplishments
• Began duties as Group Leader and promoted to Supervisor after 90 days due to accomplishments
during Fourth Quarter and Year End.
• Team Winner of “2004 Corporate Excel Award”, National City’s highest employee recognition
award, for efficiencies.
• Earned highest results in management peer group on Gallup Q12 survey that measured employee
engagement, received score of 4.00.
Community Involvement
Treasurer / Executive Board Member – Epilepsy Foundation of Western Ohio
Volunteer – Building Bridges Youth Rehabilitation Program
Volunteer – Dayton Children’s Medical Center
Kentucky Colonel – Honorable Order of Kentucky Colonels
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