Sales Customer Service

RYAN S. BUIKEMA

**** ********* **

Grand Rapids, MI 49506

ryanbuikema@yahoo

Cell: 773-***-****

OBJECTIVE:

To secure an outside sales position with a Medical company where exceeding targets / quotas, exceptional client

relations, and self-motivation are expected.

SUMMARY :

A highly motivated sales associate with an outstanding performance history during 9 years of direct Business-to-

Business sales. Consistently performs above quota and at the top of company sales ranking reports. Excelled in

intensive sales training, gaining clear understanding of concepts and objectives. I am vibrant, personable, bright,

resourceful, and eager to contribute to a firm’s success.

WORK HISTORY:

9/1/06 - Present

Vitas Innovative Hospice Care, Chicago, IL

Vitas Representative

Called on Physicians, Hospitals, Skilled nursing facilities, Home Health, Discharge planners, Case managers and Social

workers within assigned territory to promote the sale of Vitas Hospice services. Worked to increase the direct

consumer awareness of Hospice through educational opportunities and community events. Obtained new Hospital and

Nursing facility contracts. Developed and coordinated CEU programs for nurses, social workers, and activity directors.

Awards: – Increased new Physician referrals by over 400%, Sales Achievement awards for 09’

3/31/05 – 9/1/06

CCS Medical, Chicago, IL

Account Executive

Promoted a broad spectrum of needs from glucose meters, test strips insulin pumps and medications to

Endocrinologists, Internal medicine, Home Health, Pediatricians, CDE’s (certified diabetic educators), Case Managers,

and other Clinical Physicians. Work closely with manufactures reps from: LifeScan, Roche Diagnostics, Becton

Dickinson, Bayer, Abbott, Medtronic MiniMed, Animas, and Smiths Medical Deltec.

Awards: 110% to quota quarter 3 05’, 102% to quota quarter 2 06’.

4/21/04 - LAID OFF 1/05/05

Andrx Laboratories, Chicago, IL

Pharmaceutical Sales Consultant

Promoted Diabetic pharmaceuticals and Cholesterol lowering pharmaceuticals at hospital level to Specialists and

Internal medicine physicians. Experience selling at hospital level to gain Formulary/P&T committee acceptance,

develop and deliver individual and group selling presentations, establish relationships, and present sales literature,

clinical studies, & contract information.

Awards: #3 Altoprev NRx Growth (MidWest), #20 (out of 300 reps) Altoprev NRx Growth Rank (National).

1/1/2002 – 3/15/04

AstraZeneca Pharmaceuticals, Chicago, IL

Pharmaceutical Sales Specialist

CNS / GI / Respiratory products

Promote Gastrointestinal, Central Nervous System, and Respiratory pharmaceuticals to Specialty and Internal medicine

physicians. Conducted case studies, grand rounds, round tables, and speaker programs with head thought leaders in

Chicago.

Awards: #1 in Midwest for Zomig (Zolmitriptan) 2004 (out of 200 reps), Achieved greater than 100% of both Primary

and Secondary Details first half 2003, Platinum Winner for Market Domination Program April 2003, Sales Value

Proposition Awards September / November 2002.

2/2000 – 1/1/2002

Snelling Search, Chicago, IL

Sales Representative

Recruited, interviewed and placed candidates in permanent career sales positions. Utilized direct and Internet sourcing,

cold calling, and referrals to fill positions for a wide variety of sales positions. Responsible for new account

development through cold calling and existing account retention within client base. Established rapport and maintained

ongoing relationships with placed candidates.

Awards: Mid-West Area Highest Revenue 2000, Paragon Winner 2000, Runner up Rookie of the year 00’.

Cash In: $190,000.00 in 2000

2/1999 – 2/2000

DonTech, Chicago, IL

Account Representative for SBC / Ameritech Yellow Pages

All phases of account development and account management (cold calling and prospecting, marketing, advertising,

relationship building, customer service)

Awards: New Business Development Sales Associate of the month for November ’99, Finished ’99 at 115% to quota.

EDUCATION:

Bachelor of Science in Psychology

Calvin College, Grand Rapids, MI, May ‘98

PROFESSIONAL TRAINING:

Vitas University

CCS Medical Training

Andrx Core I Training

AstraZeneca Core I + II Training

Snelling University, DonTech Advanced Sales Training

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