Customer Service Human Resource
Resume:
Sherri Bleakley
Cedar Rapids, Iowa 52401
*********@*******.******.***
___________________________________________________________________________
Objective: I am a motivated person who will get the job done. I currently have six years experience in the
Human Resource field and over ten years of Customer Service experience. I work well under pressure and
feel I would be a great asset to your company. I am a team player and do what it takes to meet the deadlines
of your customers.
Education: Hamilton Business College
Diploma-Legal Secretary
1991-1993
Kirkwood Community College
Business Computing Professional Certificate
2003
Kaplan University
AAS-Business Management/BA Business Management-Human Resource
2006-2008 2008-2009
Kaplan University
MBA-Business Management-Human Resource
2009-Present (Graduation 2011)
Simpson College
Labor Relations and Safety Related Law
Special Issues in Employee Relations Law
Compensation and Benefits Law
2004-2009
Work Experience: Human Resource Administrator
Pearson
9200 Earhart Lane SW
Cedar Rapids, Iowa 52404
November 9, 2003-January 2010
Customer Service Representative
GC Services
185 50th Ave SW
Cedar Rapids, Iowa 52404
May 09, 1994-May 23, 2003
References: Tracy Sankot: 319-***-****
Cathy Mollman: 319-***-****
Joyce Hermanstofer: 319-***-****
Patrick Marzen 319-***-****
Letter of Recommendation for:
Sherri Bleakley
January 8th, 2010
To Whom It May Concern:
As the Director of Operations for Pearson in Cedar Rapids, Iowa, I would like to recommend for your hiring
considerations, Sherri Bleakly, whom I have had the pleasure of working with for the past several years.
I can personally attest to the fact Sherri possesses outstanding interpersonal skills as well as very good follow
up communication skills. Sherri was my team’s primary Human Resource contact for our Temporary Staffing
needs, and she consistently followed up and met the needs of my requesting staff members. In addition, Sherri
willingly took on many activities to make our facility a nicer place to work at, from heading up our Health &
Safety Team to ordering and delivering birthday cake to monthly drawing winners, and she always did these
things with a smile on her face!
To summarize, if you are in need of a dedicated employee, that you need to show up every day with a smile on
her face and a ‘can-do’ attitude, Sherri is exactly what you are looking for.
Should you have any additional questions, I am happy to give a personal recommendation and further
information.
Sincerely,
Tracy Joseph Sankot
Director of Operations
Pearson
January 6, 2010
To Whom It May Concern:
It is my pleasure to write a personal reference for Sherri Bleakley, as I enjoy our friendship and former
relationship as co-workers.
I have known Sherri since November 9, 2003 and became acquainted with her at our mutual place of
employment, Pearson. I interacted with her nearly every day during a 40 hour work week and find her to be
personable, dedicated, and willing to take on new tasks and responsibilities. Sherri’s strengths include excellent
communication and listening skills, and an ability to interact positively with a wide range of internal and
external customers. She is very patient and treats others with respect; however, she can also be firm and
confident, when the need arises.
I am particularly impressed with Sherri’s drive and tenacity in pursuing her education. She recently received her
bachelor’s degree from Kaplan University and is currently working toward obtaining her master’s degree. With
her work responsibilities and those outside work, she maintained a positive and willing attitude in accepting
new responsibilities and interacting with others. She has increased her knowledge of the business and human
resource disciplines, through her education and other work related training.
Should you have questions, please contact me at 319-***-****.
Sincerely,
Cathy Mollman
Pearson
Cedar Rapids, Iowa
Contact this candidate