Customer Service High School

Robert Gene Lowe

*** * ****** **

Defuniak Springs, FL 32435

Home Phone 850-***-**** Cell 850-***-****

******@***********.***

Skill

• Build computer systems

Installed CD and DVD components

Install hard drives

Load operating system 95-98 2000-XP-Vista Windows

Troubleshooting Software

Install memory

Install video cards

Install modems, DLS router, Cable router, Wireless Access Point

Install network interface cards

Reconfigure BIOS

Configure hardware devices

Familiar with DOS commands

Install utilities

Install and configure anti-virus –Anti-Malware Malwarebytes, Norton anti-virus, AVG

anti-virus,

Optimize computer systems

Build network cable, using a cable tester

Install client computers on a network, Using switches and hub’s

Experience using Microsoft office 2003 and 2007 Beta 2010

Customer service

Education

• CompTIA A+, Certified

Walton Career Development Center Defuniak Springs

Computer Support Technology Program 450 Hr Computer Systems Technology A/END

User Support Technology, Computer Systems Technology B/PC Electronic Install 150

Hr, Computer Support Technology C-Computer Support Specialist 300 Hr.

High School Diploma 1978 Jacksonville High Jacksonville Ark

Work Experience

• Tri County Community Transportation 850-***-**** Defuniak Springs, FL 32435

Dates 10/15/1992 to Present

Project Coordinator

Working with Microsoft Office 2007

Using CTS trip master to input riders and miles trips into system

Billing Medicaid at end of each month

Driving riders to their Doctor Appointments and back to their home

Install software and helping other’s to use their Email account troubleshoot errors

Printing daily trips for the driver’s

References

• Anita Williams

83 Hurley Dr. Defuniak Springs, FL 32433

850-***-****

Task install Motherboard and CPU heat sink memory repair Windows XP and save all

her files

•

• David Holbrook

Defuniak Spring s, FL 32435

Install HP printer and download drivers for Vista Machine

•

• Del Powell

62nd Lane

West Palm Beach, FL33412

561-***-****

Clean Virus and Trojans Malware from laptop and home desktop computer.

Contact this candidate