Medical Manager
Resume:
Linda M. Bauer
Canton, Georgia 30115
abnfsk@r.postjobfree.com
OBJECTIVE:
Seeking a medical practice position using my extensive knowledge and successful
experience within the Healthcare Industry.
CAREER PROFILE:
Extensive experience in the Healthcare sector ranging from clinical care to administrative
responsibility. Provided executive leadership for medical practices.
Billing and collections experience with expertise in CPT, ICD 9 and HCPC coding.
Worked extensively with insurance companies to obtain pre certifications for surgeries,
payment on denied claims, and robust appeal processes. Responsible for self pay
collections, monitoring EOB’s, training employee’s in collection practices. Consistently
worked accounts receivable, maintaining, at least, a 95% collection rate in medical
practices I have managed.
Proven ability to start up, organize and manage private medical practices.
Self motivated, efficient, resourceful and reliable under pressure.
Recognized for ability to work with a very diverse staff.
Excellent communication and interpersonal skills. Confident and poised in interactions
with individuals at all levels.
Wealth of knowledge with regard to Insurance Industry rules and regulations.
Demonstrated ability to function effectively as a team player as well as working
independently to achieve objectives.
Possess strong problem resolution skills and recommending sensible solutions.
Detail oriented and resourceful in the completions of tasks with ability to multi task
effectively.
Knowledge of economic, legal and ethical issues that impact health systems and
healthcare organizations.
Dedicated individual achieving a reputation for consistently going beyond what is required.
Linda M. Bauer
Professional Resume
Page Two
EDUCATION:
Bachelor of Business Administration November 2009
Major: Healthcare Administration
Medical Coding Certification February 2005
Major: CPT and ICD 9 Coding
Associate of Science June 1978
Major: Radiologic Technology, R.T., ARRT
Licensed Practical Nurse September 1977
Major: Nursing
PROFESSIONAL EXPERIENCE:
Independent Medical Consultant, Atlanta, GA 04/08 Present
Actively involved in all phases of setting up a private medical practice.
Responsible for establishing an in office Audiology Department.
Recruited and credentialed middle level providers.
Performed coding and billing audits of daily charge tickets.
Established policies and procedures for clinical staff.
Trained billing department to effect the timely identification and correction of denied payer
claims.
Organized clinical workflow. Heavy usage of Greenway Medical Software.
Piedmont Ear Nose, Throat and Related Allergy, Atlanta, GA 05/07 03/08
Clinical Assistant
Collected, stored and retrieved patient data utilizing NextGen medical software.
Maintained and ordered medical supplies.
Responsible for triage of patients, patient education and filling of patient prescriptions.
Coordinated surgical schedule including obtaining surgical pre cert.
Performed minor procedures and administered patient injections. Assisted physician with
in office surgical procedures including sinusotomies, biopsies, fixation of nasal fractures,
laryngoscopies, videostroboscopies and myringotomies with tube placements.
Linda M. Bauer
Professional Resume
Page Three
Pediatric Ear, Nose and Throat of Atlanta, Atlanta, GA 04/06 5/07
Operations Manager
Implemented and monitored practice protocols and workflow for success.
Developed positive collection processes which increased receipts by 75% at the front
desk.
Oversight for hiring and evaluating the performance of staff for compliance with
established policies.
Actively involved in all phases of setting up a centralized communications department.
Managed day to day office activities: establishing priorities, monitoring administrative and
clinical staff, troubleshooting. Liaison between physicians, administration and staff.
Welcomed constructive criticism from parents of patients and employees for system
improvements. Effective at dealing with complaints.
Executed numerous special projects to include OSHA compliance, medical records re
organization, writing job descriptions, and implementation of an effective system for the
sterilization of surgical instruments used in office.
Buckhead ENT, Atlanta, GA 02/1997 03/06
Medical Practice Administrator
Provided executive leadership for the overall direction of the medical practice.
Established, marketed and expanded alliances with primary care physicians.
Directed and coordinated formulation of financial programs to provide funding for new and
continuing operations and guided changes needed to reach the financial goals of the
practice.
Increased financial viability of practice by utilizing proper coding, billing and collections
techniques which resulted in a 50% increase in revenue.
Established a billing and collections department.
Collaborated with medical software company to establish electronic billing protocols for the
practice. Transitioned the practice to electronic medical records.
Planned and developed marketing strategies to improve the organization’s image and
relations with patients, providers, employees and the general public.
Responsible for ordering office and clinical supplies including setting up inventory
procedures.
Responsible for negotiating purchase of medical equipment.
Linda M. Bauer
Professional Resume
Page Four
BUCKHEAD ENT (Continued)
Actively involved in all phases of opening two additional locations including lease
negotiations, office build out, set up of examination rooms and marketing new referral
base.
Recruited, hired and trained all administrative and clinical staff. Motivated staff by
providing environment conducive to open communication and opportunities for
professional development.
Worked with Physicians to plan and organize short term and long term goals for the
practice.
Actively worked accounts payable and accounts receivable transitioning accounting
processes to Quickbooks.
Created network of contacts in primary care and other specialties which increased referral
base.
Alpharetta Pediatrics, Roswell, GA 11/1994 01/1997
Office Manager
Management of pediatric medical practice to include supervision of the business office.
Responsible for financial performance of practice.
Originated, implemented and monitored practice protocols for success under managed
care contracts.
Collaborated with Physician owners to establish practice strategic goals and direction.
Functioned as the practice liaison during the eventual sale of the practice, and transitioned
the practice to a new Physician owner.
MILITARY SERVICE
United States Air Force
Sergeant, E 5
Radiologic Technologist
Honorable Discharge
Attended Air Force Leadership School / Sheppard AFB, Texas
Research Assistant / Nuclear Medicine Department / Scott AFB, Illinois
Assistant Chief Radiologic Technologist / CCK AFB, Taichung, Taiwan
Linda M. Bauer
Professional Resume
Page Five
PROFESSIONAL AFFILIATIONS, ACCOMPLISHMENTS
Member, Association of Otolaryngology Administrators, 1999 2007.
As Parliamentarian, I was a member of the Board of Directors for the Association of
Otolaryngology Administrators, 2007. Collaborated with other Board members to establish
short and long term strategic plan.
Volunteer Award, Southern Regional Coordinator for the Association of Otolaryngology
Administrators responsible for membership, 2000 through 2006.
Organized and implemented Southern regional healthcare conference for AOA members
with 5 speakers over a period of three days, 2001.
Member of the practice management committee, editorial board and marketing committee
for the AOA, 2002 through 2004.
Medical Group Management Association, 1998 present.
As a Radiologic Technologist responsible for supervision of Radiology Department JCAHO
accreditation for 4 years with a passing grade every year; Windy Hill Hospital.
Member, American Society of Radiologic Technologists, 1978 1989.
Member, Piedmont Physicians Office Managers Organization, 1999 2006.
Member, Georgia Otolaryngology Associates, 2000 2004.
Proficient with Greenway, Misys (Allscripts) and NextGen EMR programs. Knowledgeable
with Quickbooks, MS Word, Excel and use of Internet.
PERSONAL CONSIDERATIONS
I will set and meet deadlines. I am punctual and dependable.
Go above and beyond to accomplish a task.
Accepts responsibility. Takes initiative.
Compiles complete and accurate records.
I set goals and determine courses of action to reach those goals.
Motivates team members to achieve common goals.
Broad knowledge concerning fiscal growth.
I am honest, resourceful and mature. I have the knowledge necessary to grow a medical
practice.
I am a self starter with a great work ethic.
Contact this candidate