JEFF DANIEL

**** **. ******* ***** ( Concord, CA 94521 ( Phone: 925-***-****

( abnfpc@r.postjobfree.com

Key Skills Business Systems analyst

Business Analysis

MULTI-SKILLED IT TALENT WITH TWENTY YEARS OF EXPERIENCE

Process Analysis IMPLEMENTING NEW PROCESSES AND TECHNOLOGIES ON ALL

Project PLATFORMS. BUILDS GREAT RELATIONSHIPS WITH THE BUSINESS

Management SIDE AND WORKS KNOWLEDGABLY WITH ALL IT DISCIPLINES. HAS

IT Planning and EXPERTISE IN IT PLANNING, MANAGEMENT AND BEST PRACTICES

Management INCLUDING ITIL, CMM, ISO, RUP, SDLC AND RAPID DEVELOPMENT

System PROCESSES.

Administration

Change Management Technology Summary

Problem

Management

Vendor Management

Education

St. Mary's

College,

Moraga, CA

BA, 1987

Western Governors

University,

Salt Lake City,

UT

MBA-IT, in

progress

Vendors & Oracle JDEdwards EnterpriseOne, Business

Applications Objects/Crystal Reports, SocialText Wiki,

: Thompson Elite 3E, SocialText Wiki, Remedy,

MicroSoft (Office: Outlook, Word, Access,

Excel, SharePoint, PowerPoint, Visio), Serena

ChangeMan, ProJCL.

Programming SQL, SAS, Visual Basic, VBA, REXX, COBOL II,

Languages: CLIST, ISPF Dialog Manager, TSO/ ISPF, Macros,

MVS JCL, PERL, NT Scripting, HTML, Java script

Databases: SQL Server, DB2, UDB, Oracle, Informix, My SQL

Platforms: Windows, UNIX, MVS, CMS, AS/400, VM

IT Experience

Swinerton Inc., Business Systems Analyst, 2007-2009

San Francisco, CA

Google Inc., Business Systems Analyst, 2006

Mountain View, CA

Safeway Inc., Business Systems Analyst, 1999-2005

Walnut Creek, CA

Pacific Bell, Systems Analyst, 1987-1999

San Ramon, CA

Became the go-to guy for big problems, new applications and

procedures for multiple clients and employers. Highlights:

Projects Lead: Business planning re-engineering, Corporate

Wiki, Open Enrollment, Data Center move, Mid-range Change

Control.

Processes Improved: Business Planning/Budgeting, Customer

Billing, HR/Benefits, IT request management, Grant funding

approval, Helpdesk problem management, System test

automation, SDLC, Change Management.

IT Leadership: Portfolio Management, IT Planning, Vendor

Management, Project Management Office, Internal Training,

Supervised team of eight.

Business Partnerships: Reported directly to Directors and

Vice Presidents in both IT and on the Business side. Became

a valued consultant on IT issues to both executive and mid

level management.

Problem Management: Key business continuity experience in

data center failures after two earthquakes, one tornado and

a fire.

( References available on request (

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