Damond T. Crooks
Sterling Heights, Michigan 48312
abnfoi@r.postjobfree.com
CAREER
OBJECTIVE:
To gain a position as an Area Retail Sales Manager that utilizes my skills
and vast knowledge in retail management.
EMPLOYMENT
HISTORY MWT Authorized Retailer for ATT
Allen Park, Michigan
Retail Store Manager 02/21-Present
. Sales Manager for ATT Indirect
. Supervise, train and coach sales representatives
on ATT products and services
. Provide excellent customer service within ATT
premier authorized
retailer
AT&T Mobility 10/02-
07/2008
Roseville, Michigan
Retail Store Manager
06/05-07/2008
. Multi unit store manager with responsibility for
running two retail
locations.
. Supervise and train (16) sales specialist.
. Consistently managing one of the top 5 Retail
locations in Central
region
. Responsibilities include Training, scheduling,
staffing,
merchandising, and total store operations.
. Recently promoted 4 sales reps to Management.
AT&T Wireless
Birmingham, Michigan
Lead Communications Specialist
10/02 -
06/05
. Sell consumer wireless communication packages.
. Managed and coached six sales representatives.
. Assist Management in total store operations.
Best Buy
Dearborn, Michigan
Department Supervisor
04/01
- 04/02
. Supervised 8 department heads and 15 employees.
. Consistently met and exceeded sales quotas and goals.
. Responsible for increasing profit margin, making
hiring and dismissal
recommendations, and time scheduling.
Damond T. Crooks
EMPLOYMENT
HISTORY (cont'd CVS Stores
Detroit, Michigan
Assistant Store Manager
04/00
- 04/01
. Managed 30 employees in a store that grossed
$265k/monthly.
. Recommended personnel raises, promotions and
dismissals.
. Managed Inventory; maintained store operations
and appearance.
Murray's Discount Auto Store 06/88 -
08/99
Oak Park, Michigan
Assistant Store Manager
07/98 - 08/99
. Managed 20 employees in a store that grossed
$140K/monthly.
. Hired store personnel and developed them to
promotion status.
. Recommended personnel raises, promotions and
dismissals.
. Managed Inventory; maintained store operations
and appearance.
Murray's Discount Auto Store
Detroit, Michigan
Manager Trainee
10/93 - 07/98
. Managed 30-45 employees at several locations in
Detroit and Warren, MI.
EDUCATION: Central Michigan University 08/06 -
Present
Pursuing Bachelor Degree in Business Management
Eastern Michigan University 08/92 - 06/94
Ypsilanti, Michigan
Major: Business Management
Minor: Communications
(Junior year completed)
Olivet College 08/90 - 06/92
Olivet, Michigan
Major: Business Management
Minor: Communications
SKILLS:
. Computer literate in Triad, Echo System,
Windows XP, Excel,
Siebel
. Self Motivated
. Motivational management style
. Strong work ethic
. Dependable
Damond T. Crooks
HONORS: AT&T Wireless
. Chosen for Cingular Summit in 2007
. Various awards including:
o Store of the month
o Growth of business over 200% in one year
. Number one District Sales Representative July through
September 2004
. Number one Regional Sales Representative (10/04)
Best Buy
. Received certification for sales leadership (9/01)
. Given "top gun" honors for running the number one
department in the region for six
consecutive months (9/01)
. Increased department revenue by 20% over a six month
period
Murray's Discount Auto Store
. Reduced employee turnover ratio from 70% - 30% (1998)
. Reduced overstock costs by 30% (1998)
. Awarded "Gold Spark Plug of the Year"
. Increased stores sales by 30% resulting in number one
store ranking
(Detroit)
REFERENCES: Available upon request