Larry J Dickens

*** **** **.

La Porte, IN *****

317-***-****

219-***-****

Summary: Seasoned HR Professional with experience in hospitality,

production, security, corrections and retail. Proven abilities in training,

management development, compliance, employment law, change management,

audits, payroll, benefits administration, supervision, performance

evaluation, communication and other human resource functions.

KNOWLEDGE AREAS

Compensation/Bonus Development and Delivery of Payroll

Programs Training

Benefits Administration Recruiting, Screening, Hiring Orientatio

n

Labor Laws Mentoring Programs Evaluation

s

Contract Negotiations Conflict Resolution Diversity

Safety Programs Employee Relations HRIS

RELEVANT PROFESSIONAL EXPERIENCE

Indiana Dept of Correction Westville Correctional Facility, Westville,

Indiana;

Largest correctional facility within the State of Indiana, housing over

3000 offenders.

Human Resources Generalist, 02/07 - 11/07

Generalist role responsible for handling various HR functions, including

employee merit complaints, unemployment matters, and counseling with

employees. The facility employs over 900 workers in various capacities.

Correctional Case Manager: Nov 07-Present.

Starwood Hotels and Resorts Worldwide DBA Sheraton Keauhou Bay Resort and

Spa

Keauhou, Hawaii; 521 room luxury hotel and spa with retail outlets,

Starwood Vacation Ownership office, 3 restaurants, coffee/juice bar;

Oceanfront property.

Director of Human Resources, 2006-2006

Supervised human resources manager and human resources coordinator in the

administration of human resources policies/procedures for approximately 300

employees (90% union). Responded to management and employee questions

related to HR matters, provided counseling to management and employees,

assisted in investigations as needed to resolve employee relations or legal

issues. Coordinated posting of open positions with human

resources manager to ensure equitable access to all employment

opportunities. Attended brand training orientation and workshop in

anticipation of new brand concept rollout for 2006.

Kona Brewing Company

Kailua-Kona and Honolulu, Hawaii; Largest craft brewery in the State of

Hawaii and 10th fastest growing craft brewery in the United States. Award

winning beers at many national and international conventions. Corporate

office located in Kailua-Kona, Hawaii, one restaurant adjacent to corporate

office, and one restaurant located in prestigious Hawaii Kai in Honolulu.

Corporate Manager of Human Resources, 2005-2006

Responsible for HR matters for the company's corporate office, the brewery,

and two restaurants. This was a newly created department, serving

approximately 125 employees. I was charged with several start-up

activities, including the establishment of a company compensation

structure, organization and implementation of a leadership committee and

safety committee. Created dress code and various other policies and revised

others for inclusion in the company handbook. Established safety manual

containing policies and procedures for each area of the business. Developed

and delivered management training programs related to retention,

performance evaluation, team building, coaching and counseling, harassment,

and workplace violence. Recruited and hired employees at all levels of the

organization. Recommended design of new orientation program. Developed and

implemented various forms and revised the company's management manual.

Responded to employee and management questions on HR matters. Provided

counseling to employees and assisted with coaching and counseling sessions

as required. Provided the company's directors and managers with information

and interpretation of state and Federal employment law. Revised and

developed job descriptions for all positions within the company to ensure

compliance. Provided guidance to company President related to future

staffing, compensation, and organizational changes. Supervised human

resources assistant and payroll function. Administered benefits including

cafeteria plans, simple IRA, health, and life insurance programs. Met with

benefits providers on a regular basis. Assisted with investigations as

needed to resolve human resources and legal issues.

Richfield Hospitality DBA: Holiday Inn Select Conference Center, Comfort

Inn, Ramada Limited Hotel, and Country Inn & Suites.

Decatur and Jacksonville, Illinois; Holiday Inn: 370 room conference hotel

with 75000 sq ft meeting space, 2 restaurants, sports bar, pizza/snack

shop; Comfort Inn: Gold Award winning limited service property with 70

rooms, conference room; Ramada Limited: 70 room limited service property;

Country Inn & Suites: 72 room limited service property with conference room

and breakfast bar.

Area Director of Human Resources, 2003-2005

I directed the human resource efforts for the properties listed above while

supervising one human resources assistant. The employee base for all four

locations was approximately 200. This position was involved in recruiting,

hiring, and orientation of staff, providing management development

opportunities through workshops and regular training held during weekly

staff meetings. As a member of the executive committee, I participated in

the discussion and implementation of various activities contributing to the

productivity and profitability of the properties. Counseled management and

employees as needed. Provided timely answers to questions regarding human

resource and compliance issues. Supervised payroll efforts. Performed data

entry utilizing Time Saver and Ceridian HRIS systems. Chairperson for the

safety committee. Administered benefits, assisted with open enrollment.

Conducted associate satisfaction survey meetings and assisted with

formulation of management action plans.

Perdue Farms, Incorporated

Washington, Indiana; Nationally recognized grower, processor, and

distributor of poultry products. The Washington facility is comprised of

the production facility with approximately 800 employees, a feed mill

located north of Washington, breeder farms located throughout the state, a

hatchery in Vincennes, Indiana, and a facility in Thorntown, Indiana. These

other facilities add approximately 400 employees served, for a total of

almost 1200.

Human Resources Representative, 2000-2003

This management role was the sole HR manager on duty during second and

third shifts. In this position, I interviewed, screened, and hired

applicants, performed employee orientations in both English and Spanish,

and also conducted safety and security orientations. The position was also

heavily involved with employee relations. I was certified as a PeopleSoft

trainer for the company and assisted in training the clerical staff in the

functions of that HRIS system. There was a dotted-line reporting

relationship to the receptionist, two clerical associates, the employment

coordinator, and employment interviewer. The staff of the company's

Wellness Center was also affiliated with the human resources department,

consisting of a receptionist, LPN's, RN's, and five MD's. I provided

response to questions regarding HR matters and counseled with management

regarding solutions to employee relations issues. I conducted training

sessions for supervisors and upper management and was certified as a

trainer for the company's "Strategies of Retention" and "Quality

Improvement Process" workshops. I conducted or assisted with investigations

as required. I authored the Affirmative Action Programs and Plans for the

facilities during my three year tenure. I was also responsible for response

to unemployment claims and was instrumental in lowering our unemployment

tax rate to the lowest rate possible. I compiled various statistical

reports (cost of hire, retention, etc) for the HR Manager and assisted with

quarterly audits of EEO figures and goals.

Hilton Hotel Corporation DBA Doubletree Club Hotel

Norwalk, Connecticut; 268 room hotel with French Bakery/Caf , business

center (The Club Room), 7500 sq. ft. meeting space. Now operates as a

Doubletree.

Director of Human Resources, 1999-2000

One-person human resources department, involved all aspects of recruiting,

hiring, orientation, brand-specific and other customer service training.

The director of HR also conducted investigations as required, coached and

counseled employees, provided guidance to management related to employee

relations and legal matters as necessary. Maintained employee files,

including training and medical information. Collected and provided reports

to corporate office regarding Affirmative Action statistics. Performed

payroll data entry utilizing ADP Payroll system, reviewed all payroll

reports. Administered benefits programs and was in charge of open

enrollment meetings. Conducted employee satisfaction survey and worked with

managers to develop corrective action plan for low scoring areas. Responded

to and defended unemployment claims. Directed safety committee and provided

safety training to new hires. Responsible for monitoring worker's

compensation claims and encouraging timely return to work through regular

contact with insurer and health care providers.

Red Roof Inns, Inc.

Mt. Laurel, New Jersey; Economy sector lodging chain now operated by Accor

Hotels, Inc.

General Manager, 1998-1999

As general manager, I had complete P&L responsibility for a 108 room

limited service property 15 miles from Philadelphia, PA. Upon completion of

the GM training program, which is a hands-on 4 week session, I was assigned

to the Mt. Laurel location. The position included supervision of

approximately 35 employees in the rooms, maintenance, laundry and guest

service departments. Responsible for all recruiting, screening, hiring, and

training of new hires and regular ongoing training for all associates.

Prepared budget for all departments of the hotel. Using careful revenue

management, increased profitability and occupancy of the hotel within first

three months of employment by 29 per cent. Received awards during the

annual sales blitz for most sales calls resulting in additional business

for the property. Improved relationship between the property and local

police department, improving security for the hotel.

American Commercial Security Services

Redmond, Washington; ACSS is a contract security firm whose parent company

is ABM Industries, San Francisco, California. ACSS provides physical

security services for many well-known locations, including Microsoft and

the former World Trade Center in New York City.

Human Resources Manager, 1996-1998

I was assigned to the ACSS account on the Microsoft campus in Redmond and

was also responsible for the security personnel at metropolitan Seattle

locations. In this role, I provided guidance to the project manager and

supervisory staff related to human resources matters. This position is

involved in recruiting, interviewing, screening, and placement of security

staff for the campus as well as executive security for Bill Gates and his

home. I worked briefly in the security command center and then was promoted

to the position of HR Manager. This position had a heavy emphasis on

training, employee relations, and ensuring compliance with Microsoft's

vendor relationship agreement. Microsoft's generous sharing of best

practices and being able to utilize the amazing technology of the location

made this a real learning experience and enabled me to learn a great deal

about benchmarking, diversity issues, etc. I conducted employee orientation

programs, provided statistical reports to the project manager, and

impartially resolved issues with employees and management. Conducted

investigations as required. Performed security inspections of outlying

Microsoft locations. Participated in ride-along with the security staff

assigned to mobile patrols throughout Seattle area (Field Inspectors)

PCA/ASI Incorporated

Plainsboro, NJ and Seattle, Washington; PCA/ASI operates photography

studios in Wal-Mart stores nationwide. The operation in each store

generally consists of a manager and 2-3 photographers. These stores are

divided into districts that are overseen by a district manager and regional

manager.

Human Resources Generalist/Trainer, 1994-1996

Provided human resources support and guidance to the district manager for

15 stores. Responded to employee questions, resolved issues between

management and associates. Interviewed, screened, hired, and recommended

placement. Assisted with transfer of employees within the company's other

locations. Performed audits (both HR and accounting) with the district

manager and provided statistical reports to the DM and RM related to

turnover, cost per hire and Affirmative Action statistics. Performed

investigations as required. Trained managers regarding progressive

discipline, harassment, performance evaluations. Ensured compliance with

state and Federal employment laws. Assisted with benefits administration

and open enrollment.

CERTIFICATION AND CONTINUING EDUCATION

Strayer University - Online - Major: Bachelor Business Administration/HR -

IN PROGRESS

Vincennes University, Vincennes, Indiana; Major: Law Enforcement, Minor:

Behavioral Science

Indiana State University, Terre Haute, Indiana; Major: Human Resource

Development

Indiana Business College, Indianapolis, Indiana; Major: Human Resources

Certified, Human Resources Professional, Brainbench

Certified, Human Resources Concepts (US), Brainbench

Certified, Human Resources Concepts, (UK), Brainbench

Certified, Business Communications, Brainbench

Certified PeopleSoft HRIS trainer

Various workshops and seminars related to employment law and compliance -

ongoing.

COMPUTERS

Windows XP, ADP Payroll, Ceridian Source, Win Star Payroll, Microsoft

Office Suite, Internet applications, Outlook, Time Saver, SAP, Certified

PeopleSoft trainer.

MEMBER, Society for Human Resource Management; American Correctional

Association; Indiana Sheriff's Association; National Volunteer Fire Council

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