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Customer Service Sales

Location:
Salem, OH, 44460
Posted:
March 09, 2010

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Resume:

David Shrontz, PHR

*** ******** ****** ***** ****, 44460

Phone: 330-***-**** Email: abnfbe@r.postjobfree.com

CAREER SUMMARY

Executive Human Resource Professional with demonstrated success in management of multiple facilities

in both Union and Non-Union Environments. Self-motivated, innovative thinker consistently embraces

new challenges. Proven project management experience; familiar with LEAN Manufacturing. Possesses

excellent problem solving, mediation, and negotiation skills. Skilled at building and maintaining human

relations. Experienced in:

• •

Labor Relations Benefits Administration and Structure

• •

Compensation Plan Development Regulatory Compliance

• •

Environmental Health & Safety Recruitment and Training

• •

Performance Management Project Management

PROFESSIONAL EXPERIENCE

DIETRICH METAL FRAMING, Warren, Ohio 2000-Present

A Worthington Industries company, the leading manufacturer of light-gauge framing and finishing

products, systems and services for commercial and residential construction.

Regional Human Resource Manager

Directed Human Resource operations for multiple facilities in United States and Canada with Union and

Non-Union Workforces. Ensured compliance with all state and federal labor law including FLSA,

FMLA, ERISA, EEOC, NLRA, OSHA and BWC. Administered Affirmative Action / EEO Program

(Received complimentary remarks from OFCCP). Handled grievances, arbitration, and negotiations.

Administered employee benefits; I.E. Health Care and Wellness Program, 401K Plan, Life Insurance,

tuition reimbursement. Directed Worker’s Compensation, short term, and long-term disability

administration. Administered multiple training initiatives, including Management Trainee curriculum for

Sales and Operations. Recruited personnel for labor, administrative, technical, and managerial needs and

scheduled manpower for plant operations. Evaluated, counseled, trained, and disciplined employees.

• Implemented Multiple Management tools (E.G. Safety Handbook, Employee Database, LEAN

War-room visual tracking system, etc) improving overall efficiency of management team.

• Created and maintained extensive personnel management database.

• Wrote company policies and procedures in development of corporate employee handbook.

• Conducted incident and accident investigations as well as investigations related to harassment

claims.

• 100% win rate at arbitration and labor hearings.

• Negotiated labor contract extending term from three to five years.

• Directed Safety and Emergency Medical Response Teams, as well as, created Corporate Safety

Handbook and Job Safety Analysis Catalog.

• Over 85% reduction of accidents. Every plant in region received Chairman or President’s awards

for safety over the last three years.

• Oversight for payroll processing resulting in over 99% error free payroll. (Familiar with Kronos

TKC and ADP E-Time). Developed Sarbanes-Oxley Compliance controls.

• Planned and coordinated training programs, events, and shows (I.E. Health Fairs, Blood Drives,

etc.).

• Instated tiered-wage performance system for labor force.

• Introduced tool and die apprenticeship program. Restructured maintenance-training programs.

David Shrontz, PHR Page Two

UNITED STATES ARMY, Worldwide 1996-2000

Sergeant - Military Police Squad Leader

Successfully led twelve-man squad of Combat MPs in U.S. and Overseas.

• Maintained an equipment inventory worth over $1M.

• Won MP Pentathlon and War-fighter events in Continental United States and Korea.

• Participated in multi-national training exercises.

• Provided physical security for XVIII Airborne Corps Headquarters.

• Performed police services for a population of over eighty thousand.

• Conducted Investigations.

• Organized and Ran Brigade level training events.

HI-LEX, Battle Creek, Michigan 1995-1996

Supplier of innovative, high quality electromechanical devices and control cables.

Quality Control Technician

Maintained multiple automotive and sports & leisure customer accounts including Ford, Kawasaki,

Yamaha, Nissan, and Polaris.

• Met Q-1, QS-9000 quality standards on all products.

• Facilitated Product development by interfacing with Sales, Engineering, and Manufacturing

Engineering.

SUMMIT RACING EQUIPMENT, Tallmadge, Ohio 1992-1995

Privately held supplier of high performance automotive equipment

Supervisor of Retail

Directed the sales, customer service, and security of retail division.

• Established Spanish-speaking service line.

• Coordinated events and shows.

• Managed Sales and Customer service personnel.

• Increased annual retail sales from $1.5M to $10M.

EDUCATION / PROFESSIONAL DEVELOPMENT

Pursuing MBA – Human Resources, Keller Graduate School, DeVry University, Chicago, Illinois

BA, Criminal Justice, Kent State University, Kent, Ohio

Professional in Human Resources (PHR) Certification

Ohio Life, Variable, and Health Insurance Licensed

Advanced Excel and Access

Automated Air Load Planning

ADP E-Time

Advanced Metrology

OSHA 10 hour course

Red Cross Instructor

COMMUNITY INVOLVEMENT

Trustee and Head Coach, Salem Little Quakers Youth Football 2000 – Present

Secretary, Eastern Buckeye Football League 2002 – Present

Head Coach, Salem Colt Baseball – Tri-T League 2008 – Present



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