Kenneth A. Lang
Johns Creek, GA 30024
abnfa7@r.postjobfree.com
Objective
Seeking to transition back into sales and use my interpersonal and
relationship building skills to establish a long term client base
Professional Summary
Experienced and goal oriented professional with a previous background in
sales. Skilled at building long term relationships at all organizational
levels. Motivated and ambitious with excellent interpersonal,
communication and presentation skills.
Education:
BS Psychology - Pennsylvania State University 1995
BA International Politics - Pennsylvania State University 1995
Minor Middle Eastern Studies - Pennsylvania State University 1995
Sales Professional Experience:
Future Form Inc.
Bradenton, FL
Sales Representative
1996 - 2000
. Lead sales representative for a specialized packaging and
architectural supply firm
. Dramatically increased company sales
. Generated leads through cold calls and client referrals
. Represented a diverse product line of custom foam, plastic and
corrugated packaging along
with architectural shapes and sign products
. Drafted sales information and distributed product catalogues for a
diverse product line
. Managed sales accounts and generated client satisfaction reports
. Negotiated pricing and created sales order forms with product
specifications and delivery
schedules
. Assessed building plans to ascertain product need for architectural
product line
. Demonstrated and made presentations for product samples
. Advised on packaging requirements and cost analysis
. Developed long term relationships with customers
Hotel State College - Players Night Club
State College, PA
Bartender
1992 - 1996
. Held responsibility for nightly cash flow
. Order supplies from vendors maintain product inventory
. Create a positive atmosphere and develop relationships with
customers
. Sell and up-sell orders
Vector Marketing Co.
Sales Representative
Pittsburgh, PA
1990-1993
. Scheduled appointments with potential customers through personal
referrals. Presented products in the customer's home
. Filled and submitted customer orders
. Attended staff meetings, training workshops and conferences on
personal sales techniques, consumer behavior, time management, and
effective communication
Medical Professional Experience:
Peachford Behavioral Hospital
Atlanta, Georgia
Mental Health Associate
2003-Present
. Counselor in a stabilization psychiatric hospital
. Teach psycho-educational groups to educate patients and families as
related to mental illness
. Use structured group activities to engage patients and make
interpersonal connections
. Developed and implemented an age appropriate patient behavior
modification program
. Communicates daily with parents of outpatient patients concerning
their child's behavior
Educates parents of outpatient children to help make changes in the
home to encourage overall behavioral changes
Phoenix Academy of Orange County
Santa Ana, CA
Senior Counselor, Shift Coordinator
2000-2003
. Used communication skill for crisis intervention when necessary
. Managed staff and held facility responsibility
. Served as lead counselor for a residential drug rehabilitation and
treatment facility
. Educated staff as lead trainer by providing coaching and
supervision
. Creatively conducted motivational morning meetings
. Taught communication skills
Professional and Personal References: Available on request