Summary: HR Professional with ** years of sourcing and recruiting

experience. Specialty in recruiting management and graduate level

candidates. Well versed in employment laws. Superb communication

Allison Akin Bostwick

221 Ames Bury Pointe

Florence, SC 29501

843-***-**** (home) 843-***-**** (cell)

abnf9z@r.postjobfree.com

and interpersonal skills. Thorough understanding of HR systems

development and metrics.

Education

BA Political Science; minor in Psychology,

University of South Carolina, Columbia, South Carolina, 1996

Professional Experience

9/06-Present

Senior Business Analyst

Citigroup Employee Services (CES)

Citigroup, Jacksonville, FL

Responsible for the application development life cycle which includes

envisioning, planning, developing, deploying, stabilizing and ongoing

maintenance.

Coordinate the development of new requirements for HR applicant

tracking system (Resource Planning), performance scorecards (TAP

Scorecard), online charitable giving (Employee Giving), and external

recruitment website (www.jobprescreen.citigroup.com).

Perform user testing; write functional tests for systems.

Monitor progress of HR and Business systems development.

Develop standard reporting for HR and Business metrics.

Act as the primary ongoing interface between Clients and the CES

Global Projects development team.

Communicate system changes and assist in the communication of

system issues and fixes.

Analyze metrics and make recommendations for ongoing process and

technology improvements.

Project Management - develop project plans, manage progress and

communicate project status.

9/00-9/06

Staffing Manager – 1/06-9/06 (A 9 month interim assignment

managing a 9 member staffing team)

Senior Recruiter – 9/00-1/06

Citi Cards, a division of Citigroup, Inc. Jacksonville, FL

Responsible for the delivery of strategic staffing solutions for corporate

wide, high volume staffing function.

Managed corporate wide recruiting initiatives, including approaches to

address high volume requirements.

Implemented recruiting tools to include a recruiting manual to ensure

streamlined and efficient processes.

Implemented management reporting and performance metrics

throughout the Human Resources department.

Continuously sought streamlined workflow processes to ensure efficiency,

consistency and improved service delivery.

Increased quality of talent acquisition through strategic alignments.

Educated client groups during the selection process utilizing the Affirmative

Action Plan. Result included a corporate wide awareness of goals and

achievement of AAP.

Transactional responsibilities included offer approvals, new hires,

transfers, terminations and salary adjustments.

Site Coordinator for Management Associate program

Targeted Selection Certified Trainer

Established a monthly employee referral campaign that increased internal

referrals and hires from internal referrals for immediate implementation.

11/98 – 9/00

Recruiter

Convergys Corporation, Jacksonville, FL

All aspects of exempt and non-exempt recruiting

Defined position requirements and developed hiring requisitions

Extended offers and negotiated contracts with new hires

Assigned to new site implementations as the recruiter responsible for

establishing presence and developing recruiting strategies in new

locations.

1997-1998

Partnership Manager

Olsten Corporation, Jacksonville, FL

National Account Executive with responsibility for Prudential and Charles

Schwab National Accounts

Responsible for overall client satisfaction and maintenance of national

account objectives

Managed job requisitions for prompt order fill

Supervised 300 employees on site at the Prudential Insurance Company

Conducted regular meetings with client management to gather information

regarding upcoming needs, employee issues and suggestions for

improvements

Responsible for coaching and counseling employees

Managed subcontractor usage and prepared weekly usage reports

1996-1997

Regional Partnership Quality Manager Pepsi National Account

Executive

Olsten Corporation, Southeastern United States

Responsible for overall client satisfaction and maintenance of national

and regional account objectives

Administration of QC procedures throughout client facilities, maintained

OSHA standards, audited Olsten offices and subcontractors, conducted

on site quality reviews

Established relationships with subcontractors, developed and recruited

minority business enterprises

Developed resources for safety, provided workshops for Olsten offices

and employees

Assisted in developing plans for partnership implementation, developed

quality assessment tools

Implemented standard operating procedures throughout southeast region

Established goals for each region for increased productivity and

maintained follow up reports.

1993-1996

Account Manager

Olsten Staffing Services, Columbia, SC

Prospected and managed client accounts

Recruited, interviewed and evaluated employees for placement in client

offices

Negotiated contract rates and time periods

Performed client service calls and quality control checks

Responsible for coaching and counseling employees when necessary

Met with clients for feedback on improvement, upcoming needs,

employee performance

Training Liaison - 1995

Olsten Staffing Services, Mexico City, Mexico

Assigned by the Olsten Corporation to assist in the training of Mexico City,

Mexico

Trained and evaluated newly acquired Olsten office

Offered recommendations on methods and procedures

Established a performance schedule for Mexico office and conducted

follow up reports

Professional Development

Development Dimensions International – Targeted Selection Certified

Administrator (2001)

PMMI – PM Fundamentals, Project Methodology, Project Quality

Management, Managing Project Scope, Approach to Risk Management

Other classes taken include: Performance Essentials, Negotiation Skills,

Coaching & Counseling, Total Quality Management, Goal Setting,

Conflict Resolution, Interpersonal Communication, Managing Workplace

Diversity, Exercising Influence, and Leading People.

Proficient in Microsoft Word, Excel, PowerPoint and Visio.

Professional Organizations

SHRM – Society for Human Resource Management

EPEG – Employment Professional Emphasis Group

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