Kelly G. Dearwester II, MBA/PMP/ITIL

**** ******* ***** ******: 937-***-****

Powell, OH 43065 E-mail: abnf82@r.postjobfree.com

Senior Project Director

*19 yrs Technology Experience (App. Dev. & Infra.) *17 yrs Operations Leadership ($50M+)

*18 yrs Cross-Functional Team Leadership (150 FTE) *17 yrs Financial Management ($50M+ budgets)

*17 yrs Program/Portfolio/Project Management *Sales & Marketing Leadership ($25M+)

($300M+)

Career Summary

• Premier Link, President/Owner (2/2006 to Present)

• AT&T, Global Account Director & Program Management (12/2007 to 2/2009)

• Nationwide Insurance, Director of Program Management Office & Infrastructure Mgt. (12/2005 to

12/2007)

• State of Ohio, Program Director Infrastructure/Applications Development Architect (2/2003 to

12/2005)

• City of Columbus, Police Officer - Program Manager, Software Engineer / (12/1996 to 2/2003)

• State of Ohio, Application Developer (3/1996 to 12/1996)

• United States Air Force, Information Security Manager & Military Police Officer (3/ 1990 to

3/1995)

Skills & Abilities

*Organizational Leadership *Vendor Management

*Build Strategic Plans & Roadmaps *Contract Negotiations (RFP/RFI/RFQ)

*Coaching/Mentoring/Leading Large Teams *On Shore/Off Shore Resource Management

*Build & Manage Program Management Offices *Wireless Technology Architecture

*Build Management Key Performance Indicators (KPI) *Process Engineering & Systems Design

*Building/Implementing ITIL Technology Services *Production Assurance & Operations Management

*Public Safety Security Consulting NCIC & FBI Policy *Enterprise Help Desk Integration

*Public Safety NIBRS & UCR Reporting Consulting *Enterprise Network Event Correlation Integration

*Document Imaging Systems Design *Solve Complex Business & Technology

*Workflow Management Process Engineering Challenges

*Homeland Security & Police Technology Consulting *Mobile Workforce Planning & Process Design

*Wireless Application Development *Executive Communications

*Application Methodology (SDLC) Consulting *Technology Health Check Assessments

*Database Architecture & Management *Technology Service Consulting

*Datacenter Consolidation & Design *Navigating Organizations Effectively

*Executive Communications

Employment Summary

Premier Link (Columbus, Ohio) December 2006 – Present

President/Owner – Accountable for leading technology services organization delivering on Enterprise

Project Delivery, Strategic Technology Consulting, Mission Critical Operations Process Design, and

Business Development.

The Commonwealth of Massachusetts, Executive Office of Public Safety & Security

Program Management & Executive Consulting March 2009 – January 2010

• Program/Portfolio Management – Provided executive consulting services and program

management for a portfolio of over $12M. Built organizational strategy and provided capital

investment strategies.

• Datacenter Modernization – Delivered a $3M data center modernization program, supporting

30,000 customers in 352 satellite locations, who require a 99.999% SLA within the budget

and agreed upon time commitments.

Enterprise Security Modernization – Provided senior systems engineering and project management for an RSA

single sign-on, two-factor, high security portal for all datacenter applications interacting with the Federal Bureau

of Investigations.

AT&T Wireless (Columbus, Ohio) December 2007 – February

2009

Global Government Account Director & IT Program Management – I was accountable to build a focused

marketing strategy, provide custom solutions, architect, and deliver all wireless application and infrastructure

systems. The target market was State of Ohio and local government agencies.

• Negotiated and structured contracts with business partners and customers

• Developed strategic partner relationships to deliver customer solutions; Consulted with

Governor’s cabinet members about business and technical issues to ensure project control

methods were managed accordingly

Managed projects for a team of diverse business and technical resources to ensure reliable delivery of wireless

solutions, plus provided portfolio management to ensure project management best practices were used. This

directly attributed to an increase of 200% revenue over the year, based upon creating more velocity to deliver

more projects.

• Managed/Delivered project work products, i.e. project milestone report checks, project plans

(WBS), issue and risk mitigation, project strategy and estimation, project progress review,

project requirements and business needs, budget, cost control, estimation, resource planning

(multiple project team coordination), scope management, procurement management,

communications plans, and project quality documents.

NATIONWIDE INSURANCE (Columbus, Ohio) December 2005 – December 2007

Director of Program Management – Accountable for providing program and project management services

for clients to drive large scale, complex, cross-functional IT projects across the enterprise with 35 managers

as direct reports. This required communicating findings and recommendations to differing levels of

management across the company.

• Project Management Office – Accountable to build PMO office for 125 project managers and

institute custom methodology focused on project schedule, risk, change, budget, scope,

resources, quality processes, and deliverables; Clarity and Open Workbench were selected to

manage the entire portfolio of projects and resources; Measured and reviewed project mgt.

best practices for all managers, using tools and techniques from established project

management standards

• Program/Project Management Consulting Service – Accountable to define business

requirements, communicate with stakeholders, and perform business analysis for financial

approval; ensured all project delivery, managed external and internal business partners, and

provided resource oversight. Established a centralized staffing team to process project

manager requests, which lead to a 50% efficiency gain in client fulfillment.

Program/Project Manager Development Service – Accountable to increase delivery capability within the entire

Project Management Office, consisting of over 125 resources. Built and deployed a capability model; increased

capability by 7 basis points within one quarter by identifying gaps and building effective development plans, i.e.

used scores to build career development for managers

Project Management – Managed/Delivered project work products, i.e. project milestone report checks, project

plans (WBS), issue and risk mitigation, project strategy and estimation, project progress review, project

requirements and business needs, budget, cost control, estimation, resource planning (multiple project team

coordination), scope management, procurement management, communications plans, and project quality

documents.

Manager of IT Applications & Infrastructure – Accountable to provide organizational leadership for 22

direct reports, 9 IT service offerings, comprising of a $50M operational budget; Ensured business

requirements on projects and determined the impact of changes to programs or systems for 25,000 users

nationwide.

• Resource Management – Managed all front-end policy processing systems and lead teams

performing quality assurance, business and systems analysis, systems engineering,

applications development, consensus building, conflict resolution, team building, and testing

analysis functions.

• IT Applications Management – Accountable to manage technology services, with a run rate

of $50M annual, providing the infrastructure for 90% of the entire company’s revenue

generating systems. Accountable to solve complex system problems and restore service,

24/7/365.

• Program Management – Responsible for $5M project portfolio; managed multiple concurrent

projects, critical IT services, built plans and communicated recommendations for technology

direction at all levels of the organization; executed on technology plans and roadmaps; Built

decision framework to determine the impact changes to programs or systems ensuring project

control

STATE OF OHIO (Columbus, Ohio) February 2003 – December 2005

Program Management – Accountable for all Public Safety (Federal/State/Local) technology operations and

planning consisting of over 530 customer accounts, 20 direct employees, 100 contractors, $15M Operations

Budget, $300M Program Budget; Directed all project management activities for Federal, State, and local

government stakeholders.

• Successfully delivered (On-time & Under Budget) $300M Public Safety wireless (Homeland

Security) application and infrastructure program on time and under budget; Consisting of 200

remote communications sites, 65 Computer Aided Dispatch Centers, 2,000 disparate mobile

data users, 24/7/365 Call Center Operations, and $50M Data Center; adjusted project plans

and managed project work products, interacted with all relevant parties from technician to

senior management

• Instituted Change Control System and served as Chairperson for all project control

encompassing complex technical and business decisions with regard to project

implementation

Negotiated and signed contracts with vendors and internal business partners to insure compliance

Managed Request for Proposal (RFP) requirements and Requirements Validation Verification

Managed all program quality control/assurance, acceptance test plan resources and processes

• Instituted internal and external document workflow management system, which reduced

overall project processing time by 50%, thereby providing a means to audit project

management best practices

• Managed/Delivered project work products, i.e. project milestone report checks, project plans

(WBS), issue and risk mitigation, project strategy and estimation, project progress review,

project requirements and business needs, budget, cost control, estimation, resource planning

(multiple project team coordination), scope management, procurement management,

communications plans, and project quality documents

• Served as public safety wireless technology executive chairperson for the all Motorola public

safety agencies across the country; communicating at various levels within the organization

• Accountable to manage resources for nonprofit services, billing systems, and accounts

payable and receivables, plus negotiate and manage offshore resources and partners

Accountable to produce key documents, both written and presentation format, i.e. project strategies, project plans

issue/risk/change mitigation, and project milestone report checks.

Director Infrastructure & Applications Development – Accountable for all Public Safety systems within the

State of Ohio MARCS statewide wireless computing enterprise; comprised of Motorola 800MHz Voice/Data

System, Message Switch, Computer Aided Dispatch, GIS Mapping with AVL, Data Warehouses, Custom

DAC Telecommunications, and Data Center Operations.

• Built and delivered a $50M centralized data center, connecting over 265 satellite locations;

Accountable to maintain 99.999% mission critical data center service level commitments

24/7/365

Delivered a customer relationship management (CRM) centralized system to manage all call center requests from

customer and integrated asset management system thereby being able to respond and resolve 80% of calls first

time final

Directed resources to build and deliver 65 custom remote computerized facilities for all Highway Patrol and

Department of Natural Resource emergency response communications

Accountable to direct team to build and integrate over 2,000 wireless laptop data users into centralized distributed

computing center; Used networking and security concepts along with CJIS guidelines

Built and directed resources on custom event correlation center (HP Openview & IMCI) for all network and

application events, thereby being able to rapidly respond to network and application issues 24/7/365

Built customized applications (end user, message queue, data warehousing, help desk operations, and reporting)

for entire customer base across enterprise, consisting of 25,000 customer subscribers.

• Served as NCIC Technology Chairperson for all technology strategies, standards

implemented across the wireless statewide infrastructure, business analysis, contingency

planning, and readiness testing.

• Architected and Built Enterprise Data Warehouse (Oracle/Solaris) to facilitate business

intelligence for mission critical systems; Accountable for all database management systems,

hardware and operating systems operations

CITY OF COLUMBUS, DIVISION OF POLICE (Columbus, Ohio) Dec. 1996 – February 2003

Police Officer & Program Management – Accountable for planning, building, and running the entire mobile

computing environment for the police department, consisting of over 300 vehicles, 900 users, and 25 remote

locations for 13th largest police department in the nation.

• Accountable to coordinate with multiple project teams in terms of schedule across multiple

city entities; managed all business and technical issues by instituting project control methods

Accountable to provide monthly executive reports to Mayor’s office, Chief of Police, Public Safety Director, and

Chief Information Officer.

Prepared and executed all contingency planning and readiness testing; Ensured project management best practices

were followed by auditing all projects within the portfolio

Performed research and development work on wireless technologies adequately suited for public safety

environments; published engineering studies on network speeds and infrastructure architecture

• Requested to conduct numerous news media and talk show interviews surrounding

technology projects, based upon nationally recognized architecture implemented

• Created, Issued, and Managed RFP for the deployment of 300 vehicle customized wireless

computer installation, Message Switch and Computer Aided Dispatch Integration budgeted

at $2.5M

Director Application Development & Infrastructure – Accountable for designing, integrating, architecting,

and implementing all wireless enterprise solutions.

• Designed (Software Application Design) enterprise mobile computing identity software

solution & infrastructure architecture (yielding an ROI of 1 year); received excellent ratings

from the Department of Justice.

• Directed and managed global resources to manage and deliver mission critical applications;

ensuring network and security concepts/standards where adhered to according to CJIS

requirements

Developed custom software application for all wireless police users, ensuring CJIS networking and security

concepts while integrating existing backend systems, via Internet service based architecture, thereby saving each

officer from going to a fixed location

Developed custom messaging bus for aggregating state and federal public safety system data in the wireless

infrastructure, such as NLETS, NCIC, Criminal History, Drivers License/Mug Shot Photos

Built entire testing and staging environment for applications and hardware configurations, i.e. building servers

with Microsoft server operating systems on clustered servers and configuring development servers to house the

accurate version of code via source safe

Architected and built Enterprise Data Warehouse (Database Management Systems) for entire organization

encompassing 20 mission critical databases, which facilitated business intelligence for all users thereby reducing

load on transaction processing systems; Built and directed resources to build test scripts for regression testing in

the staging environment to reduce failed change

• Managed/Delivered project work products, i.e. project milestone report checks, project plans

(WBS), issue and risk mitigation, project strategy and estimation, project progress review,

project requirements and business needs, budget, cost control, estimation, resource planning

(multiple project team coordination), scope management, procurement management,

communications plans, and project quality documents.

STATE OF OHIO, DAS (Columbus, Ohio) March – December 1996

Application Development – Accountable for maintaining existing source code; built a new asset management

system for the company, which reduced overall asset loss.

FULL-TIME STUDENT, OHIO STATE UNIVERSITY March 1995 – March 1996

US AIR FORCE (Denver, CO) March 1990 – March 1995

Space Command, Security Police & Information/Quality Assurance Manager – Accountable for

directing 12 security programs for the entire base. Top Secret Clearance (TS SBI-SCI).

Project Delivery Manager – Accountable to deliver 10 projects for S.W.A.T. and Mission Control,

encompassing large critical infrastructure and applications; managed project management best practices and

audited plans across the police department project portfolio. Managed/Delivered project work products, i.e.

project milestone report checks, project plans (WBS), issue and risk mitigation, project strategy and

estimation, project progress review, project requirements and business needs, budget, cost control,

estimation, resource planning (multiple project team coordination), scope management, procurement

management, communications plans, and project quality documents.

Education and Training

Franklin University, Columbus, OH

• Master of Business Administration, 2003

• Bachelor of Science, Computer Science, 2002 (Suma Cum Laude)

Project Management Institute

• Project Management Professional (PMP) Certification, 2005

IT Infrastructure Library

• ITIL Foundation Certification, 2005

Personal Development

• Management – Nationwide High Performing Technology Leaders, Air Force Leadership

Academy, Institute Management Courses (5).

Network Admin. – MS NT 4.0/2000 Directory Services/ IIS 5.0, 4.0 Web Servers / Citrix Metaframe / Terminal

Server

Application Programming – C++ / Visual Basic / ASP Scripting with VB Script / Visual Basic.Net / and

ASP.NET / COM

• Database Administration – MS SQL 7.0, 2000 Server / Data Modeling / OLAP

• Data Warehouse – Microsoft OLAP, BI Hummingbird, Cognos, Custom

Wireless – WiFi, RDLAP, CDPD, GSM (3G)

Telecommunications – Alcatel DAC, DS3/T1/Fiber/PBX

Project Management – Project Management Institute, Agile, SDLC, Portfolio Management, Nationwide Project

Management Framework (ESDm), Program Governance through phase gate reviews, Program Management

Tools & Techniques, Program Management Controls

Technical Environments

Microsoft SharePoint, Nortel Routers/Switches, WebEOC, WebFUSION, McAfee Sidewinder, RSA AxM & AA

Two-Factor/Single Sign-on, Microsoft Excel/Word/Power Point, Microsoft Project/ Clarity, Workbench, Lotus

Notes, Enterprise Citrix Server Farms, Motorola 800 MHz Digital Trunk Voice & RDLAP DataTAC, Enterprise

Sun Solaris, IBM AIX, Dictaphone, NerveCenter, Alcatel DAC, HP OpenView, Premisys, IMCI, Remedy,

Oracle, MS SQL 2000 & 7.0, Windows 2003 Active Directory, Motorola Printrak Public Safety Suite, HP

Tandem non-stop servers.

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