Customer Service Vice President

STEVEN E. KOVAL **** Catharine St. Huntingdon,

PA16652

814-***-**** ******.*****@*****.***

Financial and IT Executive with proven success using a combination of financial and IT leadership skills that drive financial

performance, heighten productivity and enhance internal controls through process improvement.

Spearheaded financial analysis, due diligence, contract negotiations, debt and private equity financing and financial

integration of multiple acquisitions in excess of $500 million to increase revenues from $20 million to $140

million.

Restructured IT infrastructure, ERP applications and related business processes to standardize financial reporting

across 15 separately financed entities while improving operating efficiencies to support substantial revenue growth

of 700%.

Dynamic Leader adept at spearheading critical corporate initiatives by blending strategic vision with tactical execution.

Championed restructuring of various credit facilities of $150 million to facilitate availability of financing to fund

expansion and upgrade plans and related working capital needs.

Led project team to successful design and launch of digital and Internet services directly to consumers over broadband cable

systems generating $25 million in incremental annual revenues.

Business Strategist who financially and operationally analyzes strategic alternatives to maximize stakeholder value.

Established forecasting and cash projection models to facilitate financial evaluation of alternatives that improved

operating margins by 10% and reduced costs by 15% to improve net cash flow and earnings as part of the annual

budgeting and five-year financial and strategic planning process.

Reengineered sales and customer service functions by evaluating and implementing customer information systems that

standardized reporting and pricing, and as a result, improved customer retention and profitability.

Multifaceted Catalyst who aggressively faces challenges, quickly assesses situations and develops/implements action

plans to drive profitable financial performance. Skilled in complex transactions, negotiations, M&A due diligence,

securities’ compliance and capitalization.

MS, Finance, Loyola College of Maryland (18 credits completed).

BS, Accounting Honors Program, The Pennsylvania State University, University Park, PA.

Certified Public Accountant.

Lee Food Service, Inc. ($100 million regional food distributor) Dec. 2008 - current

CFO and Sr. Vice President of Finance

Selectively downsized operations and staffing to reduce costs by 20% in economic downturn as company emerged

from Chapter 11 restructuring.

Improved net working capital position by aggressively reducing Days Sales Outstanding by 15% through refined

A/R collections process and increasing Days Payable Outstanding by 20% by negotiating better payment terms.

eTravCo, Inc. ($3 billion on-line travel consortia – 3rd largest consortia in U.S.A.) Feb. 2007 – Dec. 2008

CFO

Secured $2 million in private equity to develop on-line travel websites.

Streamlined customer service function to recognize cost savings of $500,000/year taking advantage of

telecommuters working from home.

Urish, Popeck & Co., LLC (Professional services firm associated with BDO Seidman Alliance) Aug. 2006 – Feb. 2007

Consultant

Developed SOX 404 test plan and process improvements for large chemical manufacturer raising IPO.

Tele-Media Corporation ($140 million and 15th largest multiple cable system operator in U.S.A.) 1986 – 2006

Vice President of Information Technology, (1999 – 2006)

Vice President of Finance/MIS and Controller, (1986 – 1999)

Streamlined financial reporting function to strengthen internal controls and to standardize process for 15 separate

consolidated groups containing 60 entities that required separate audited financial statements for each group.

Spearheaded 100% successful utility based cost-of-service rate filings to defend basic cable rates in 18 states despite FCC goal

to reduce rates 17%.

Previous: Farm Credit Banks of Baltimore, Asst. Controller; Ernst & Young, Senior Auditor

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