Customer Service Supply Chain

EDWIN T. KATZ JR.

**** ********* ***** ****: 215-***-****

abnf4r@r.postjobfree.com

Ambler, PA 19002 Cell: 610-***-****

Business Operations, Supply Chain and Logistics Executive

Innovative and Entrepreneurial Oriented Executive with extensive experience in leading global Operations, Supply Chain

and Logistics teams within wholesale/retail environments. for skill at successfully implementing new policies, enhancing

existing procedures, balancing technology with employee cross training strategies to increase profits and user efficiencies,

and establishing strategic partnerships. Respected leader and highly regarded as a key resource, critical thinker, and out

of the box problem solver.

Areas of Expertise

Strategic Planning Tactical Partnerships and Alliances

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Creative Problem Solving

Cost Reductions/Profitability Improvement •

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Process Reengineering Inventory Control

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Project Management ERP Implementation and Integration

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Staff Development and Motivation

New Business Development

P & L Management

Education

B.S. Industrial Engineering The College of New Jersey 1993

Career Highlights

RS Enterprises, New York, NY August 2009 Present

An internet based e commerce firm

Responsible for developing e commerce business solution from concept stage to fully functional site (currently in

final testing phase for Q1 2010 launch) including back office support and administration. Included in

areas of responsibility were development of business plan and strategy, generating cash flow scenarios built

on business plan, managing development team and maintaining project schedule, reviewing implementation

of all components and solicit ancillary support for projected site launch

Operational and Technical Consultant

Key Accomplishments:

Defining business plan including vendor and customer acquisition strategies, alternative and complimentary revenue

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streams, operational needs, time and action calendar and initial financials.

Conceptualizing and developing marketing materials to secure vendors onto site.

Tommy Hilfiger Dickson Group, New York, NY April 2002 July 2009

A $50 million importer with global wholesale distribution

Wholly accountable for strategic direction, fiscal management, and daily operational supervision of logistics,

supply chain, inventory control, customer service, vendor compliance and IT operations. Challenged to

create innovative solutions and improvements to existing processes in all areas while positively impacting

company profitability and influencing corporate culture in embracing change.

EDWIN T. KATZ JR. Résumé Page 2

Career Highlights

Senior Vice President of Operations November 2007 July 2009

Key Accomplishments:

Created company wide supply chain initiative to improve delivery to retailers. This program’s success led to 92% of all

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orders shipping within 48 hours of start date and resulted in increased reorders from retailers.

Implemented new ERP and WMS platforms. Beneficial results included increased user efficiencies allowing for cost savings by

eliminating duplicated data entry staffing positions. System install also reduced EDI processing time, improved reporting

accuracy and enhanced analytical/reporting tools.

Designed and developed an integrated database for product development department. Database provided global real time access

and standardized all technical/design packages submitted to manufacturing partners. Use of database expected to reduce staff

travel requirements and travel costs by 5 – 10% annually

Maintained pricing control and cost integrity with global supply chain, logistics, and importing partners

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despite drastic fluctuations in the global energy market.

Established an incremental e commerce revenue stream with introduction of Business to Business (B2B) website. This site

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also allowed for businesses to review inventory levels in real time and order product for stock or ship directly to their

clients First year sales thru this channel exceeded $ 170K.

Vice President of Operations July 2004 November 2007

Key Accomplishments:

Engineered an alternative importing and distribution strategy allowing large volume clients to receive shipments direct.

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This process has allowed an average of 875,000 units to ship direct annually and provided a savings of more than $ 265K

annually in transportation and direct labor costs.

Established Business to Consumer (B2C) e commerce sales opportunity through multiple vendor

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partners, resulting in additional first year sales of $1.3M.

Facilitated and produced a retail sales database with full reporting capabilities for Sales and Production department.

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Information generated from this database was used to measure regional and national selling trends (sell thru, price point,

etc.) as well as provide key metrics to guide future product development.

Managed and controlled planning, scheduling, quality and shipping processes with overseas specialty fabric manufacturing firm.

Fabric was utilized in nearly 30% of all production during fiscal 2007.

Relocated company showroom. Relocation process included complete facilities, project and fiscal management, with an extremely

tight timeline. Relocation was completed one week early and under budget.

Director of Logistics and Distribution April 2002 July 2004

Key Accomplishments:

Instituted an inventory accuracy program that featured cycle counting, bar code scanning, and incorporated system

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controls to eliminate user based inventory errors. Inventory accuracy increased from 73% to 99.2% after first inventory

cycle. Inventory accuracy average remains at greater than 99%.

Published a factory compliance manual for manufactured products. The enforcement of the manual and additional supply chain

enhancements increased accuracy of goods being imported assisted with inventory accuracy, and reduced vendor compliance

violations with retailers.

Renegotiated agreements with existing vendor base, and selected qualified alternative vendors. This process allowed for a savings

in operational costs in excess of $ 190k even with a 20% increase in sales.

EDWIN T. KATZ JR. Résumé Page 3

Career Highlights

QVC Incorporated, West Chester, Pa July 1998 April 2002

$6 billion dollar multi channel global retailer

Evaluated and implemented equipment, systems and processes to reduce operational overhead. Challenged to manage new

corporate initiatives and integrate across diverse areas of company. Made board level presentations, and had fiscal

responsibility for new initiatives.

Engineering Project Manager

Key accomplishments

Reconfigured and re engineered QVC’s Lancaster facility for distribution of apparel, cosmetics, and accessories.

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Integrated automated storage, packaging and shipping equipment with a brand new WMS platform. Facility was able

to maintain full production during implementation; $ 17M project was completed under budget by 3%. Labor savings

results of approximately six cents per package (30M packages annually).

Designed, developed, installed, and introduced two core personalization offerings (gift wrapping and monogramming). This was

QVC’s first attempt to integrate personalization into their business channel. This program was incorporated into all back end IT,

Customer Service, and Distribution functions.

Prior professional experience

Wathne Corporation, Cranbury, NJ October 1991 June 1998

$ 100 million manufacturing, importing and wholesale/retail company.

Manufactured and distributed Apparel, Cosmetics, Promotional Items, Handbags and Accessories

Operations Manager – Polo/Ralph Lauren Handbags September 1996 June 1998

Operations Manager – Professionals Cosmetics January 1995 September 1996

Fulfillment Manager – Wathne Corp October 1991 January 1995

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