Customer Service Technician

Shahla Asefi Zarifi

** ***** **** ***** *****, Ca 92656 Tel# 714-***-**** Email: abnf3v@r.postjobfree.com

Professional Experience

Broad understanding of Accounting.

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Experience in all phases of accounts payable and accounts receivable.

Excellent communication skills.

Broad knowledge of computers.

Education/Licensure Details

Accounting-Bookkeeping/Quick-book Certificate, June 2009

Pharmacy Technician Certification Board, 2009

Pharmacy technician licensure, TCH 96381, December 2009

Employment History

Accounts Payable Representative, June 2007-January 2008

Aeronet Worldwide, Irvine, CA

• Utilized Mas 90 and Excel programs to calculate depreciation and expenses of

accounts

Issued checks to vendors and resolving discrepancies

Generated weekly financial reports and monthly statements for CFO and controller’s

review

Entered payroll and updated different accounts’ budgets

Credit Analyst, June2001-May 2007

CB Wells Financial, Santa Ana, CA

• Used good judgment to establish payment plan agreements within company guidelines.

Reviewed financial records, credit reports, bank and supplier trades, and any other credit

documentations to make a credit decision for establishing credit limits and payment terms.

Pharmacy Clerk and Technician, June 2009-December 2009

Irvine Medical Pharmacy, Irvine, CA

Un-packaging medications, tagging and restocking medication storage shelves.

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Shahla Asefi Zarifi

15 Raven Lane Aliso Viejo, Ca 92656 Tel# 714-***-**** Email: abnf3v@r.postjobfree.com

Entering the prescription orders in computer, and creating payments.

Preparing the drugs according to government rules and pharmacy standards.

Maintaining and tracking drug inventories.

Maintaining the record of drug interactions and prescriptions on computer and notifying

pharmacist on duty.

Provided assistance in the final checking of the filled prescriptions.

Communicated with health care professionals for accuracy of the patients’ records and obtaining

prior authorization information.

Assisted in Maintaining the cleanliness and safety of work environment.

Performed office's daily routine activities.

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Provided customer service involved with the position.

Languages

English

Farsi

Turkish

References Available Upon Request

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