FRANTZ JOACHIM
Phoenixville, PA 19460
abnf0a@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
Global Business Continuity Specialist / Disaster Recovery Consultant Expert with working knowledge
experience that go beyond ten years. Combines technical knowledge with Business Continuity Specialist
and Risk Management to successfully develop and integrate technologies to support broad-ranging
operations and organizational needs.
• •
Senior Global Business Continuity IT Disaster Recovery & Risk
Specialist/Manager & Planner Management Specialist
• •
Business / IT Risk Management Project Manager
Specialist
• •
Disaster Recovery Consultant Senior Business Impact Analyst
PROFESSIONAL EXPERIENCE
SANOFI-AVENTIS, Malvern, PA 2007 - 2009
Business Continuity / Disaster Recovery Consultant
Ensure that critical business functions can be resumed within a defined time frame with minimal data loss.
Responsibility includes coordinating the development, maintenance, and testing of the overall disaster
recovery plans for the Sanofi-aventis R&D SIS organization.
• Performs risk analysis, provides guidance to and coordinates the efforts of SIS staff members in
the development of recovery procedures for key areas as defined by the Sanofi-aventis SIS DRP
steering committee.
Establishes disaster recovery testing methodologies; plans and coordinates the testing of key applications
within the guidelines established by relevant Sanofi-aventis policies.
Conducts disaster recovery training for all identified staff members belonging to SIS. Provides instructional
and informational materials on how staff is expected to respond during an emergency.
Lead in the actual DR test for the scope of applications defined by the steering committee, documents the
results and makes recommendations to senior management on improvements that will have to be made to
enhance the responsiveness of the department.
Report progress made on developing the plan to the management team on a scheduled basis.
SYKES ENTERPRISES, INC., Tampa, FL 2006 - 2007
Global Business Continuity Specialist
Ensured business continuity for the global enterprise including risk and competitive assessment and
business impact analysis. Created and implemented crisis management and disaster recovery plans on a
corporate–wide basis.
• Prepared and implemented exercises to test the viability of Crisis Management and Business
Continuity (CMBC) plans and to ensure uniform application of company policies across all
business units.
• Ran a successful corporate test run of the CMBC plan at the corporate headquarters utilizing the
results to improve and upgrade the overall plan.
Created a vital awareness of the importance of the CMBC plan ensuring that all senior executives were fully
supportive of its value and need.
• Worked effectively with government officials to obtain county and state emergency response
protocols.
• Developed a business continuity plan for the first time in the company’s history that covered all
support functions (HR, Payroll, Finance, Accounting, etc.) in addition to the critical databases.
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• Provided consultation toward corporate wide Business Continuity plan strategy and tactical
activities, to include all facets of planning, exercising, implementation, maintenance,
documentation, and execution.
EDS, Camp Hill, PA 2005 - 2006
Business Continuity & Risk Management Specialist –Contract
Responsible for EDS Camp Hill first Business Continuity initiation. Conducted BC/DR walkthrough and
exercise successfully to test BC/DR plan documentation consistency and adequacy.
• Coordinated with the technology department Disaster Recovery staff to facilitate the identification of critical
applications/systems, as well as provide support toward integrating business unit and technology
recovery exercises.
Developed disaster recovery test criteria, methods, procedures, scheduling, coordinating and reviewing all
data recovery simulations to assure that the existing plan will result in minimal or no business interruption.
• Followed HIPAA compliance and remain current with best practices related to Business Continuity
Management (ITIL, Sarbanes-Oxley, and COBIT).
ADP TAX & FINANCIAL SERVICES, San Diego, CA 1999 - 2005
Disaster Recovery Specialist
Lead the team in building new disaster recovery site. Performed daily, weekly, monthly, quarterly failed-over
test and ran multiple asynchronous tests successfully. Evaluated opportunities to enhance the accuracy and
execution of recovery plan.
• Provided technical support for application enhancements and system product installations.
Endowed with expert planning, analysis, and advice on project cost analysis and fiscal program.
Guaranteed a global risk mitigation perspective, identifying how individual business unit plans will align.
Inspired, instructed, and lead both main and DR site in the understanding of business continuity concepts,
standards, practices, industry tools, issues and regulatory requirements.
UNITED STATES MARINE CORP, Camp Pendleton, CA 1995 - 1999
Data Center Operations Manager
Managed Mainframe computer systems, ran and monitored daily production jobs and backup of all files.
• Directed 12 – 20 employees and managed over 65 Supply Business Supply Accounts.
• Managed Mainframe computer systems, ran and monitored daily production jobs and backup of all files.
Granted technical support CA-7/ Control M / Job-track for operations and application programming.
EDUCATION / PROFESSIONAL DEVELOPMENT
MS, Technology Management, National University, Mission Valley, CA
BS IT/Computer Science, National University, Mission Valley, CA
Essential & Master Project Management, Villanova University, Villanova, PA
Six Sigma Green Belt – Information Technology, Villanova University, Villanova, PA
Oracle8i/9i DBA / Developer, California State University, San Marcos, CA
Logistic Management, United States Marine Corp, Camp LeJeune, NC
JOB SKILLS
Business Continuity Manager, Disaster Recovery, Crisis Management, Risk Assessment Analysis, LDRPS 9
& 10, BIA Professional, Master Project Management, Six Sigma Green Belt – IT, ITIL, Ops Planner,
ISO17799, Sarbanes Oxley, GxP, NIST-SP800, HIPAA Compliance, Read & Speak – French, Oracle 8i/9i
PL/SQL, PowerPoint, Word, Excel, Access, Project Management, Visio, Control-D-M-O, TSO, JOB TRACK,
MVS OS/390
MILITARY
• Honorable Discharge, U.S. Marine Corp
Good Conduct Medal
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Meritorious promotion for Excellency