SCOTT RANDALL
*** ******** **** 717-***-****
York, PA 17406 abneyx@r.postjobfree.com
WILLING TO RELOCATE
PROFILE
* 23-year outstanding track record as a top performer and as the leader of
top performing organizations
* 12-year experience at senior and executive levels
* Excellent experience with turn-around management
* Proven ability to recruit, train, develop, manage, and motivate large and
effective employee teams
* Background with public speaking and as a corporate representative
* Superb ability in sales and sales management at all levels, as well as
technical client support
* Exceptionally wide array of experience, systems oversight, and product
knowledge
* History of mergers/acquisitions and due diligence
* A leader by example and integrity
PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS
Windstream (D & E Communications July 2008 - Nov 2009), Ephrata, PA
2008 - 2010
A publically traded telecommunications company functioning in a highly
competitive environment. With over $3,000,000,000 in annual sales,
Windstream operates throughout the U.S. Windsteam acquired D&E
Communications in November 2009.
Senior Business Development Manager
A rainmaker. An executive position created to utilize my wide ranging
skills for identifying, cultivating, and securing new sources of revenues
and savings. The role oversees the management of all key vendors including
Cisco, Microsoft, Level3, and NeoNova as well as key partners including
other telecom providers. The role also established new corporate
initiatives to maximize current industry opportunities. Reporting to the
VP of Marketing, Product Management, and Business Development.
*Secured two very significant partnerships resulting in approximately $4M
in new annual revenue
*Established agreements expanding the company's network reach twenty-fold
*Enhanced key vendor relationships resulting in over $1M in annual savings
SUSQUEHANNA COMMUNICATIONS, York, PA 2005 - 2006 (16 months)
A privately held communications company with approximately $350M in annual
sales and operations spanning Pennsylvania, New York, Maine, Mississippi,
Indiana, and Illinois. SusCom was acquired by Comcast in May 2006 for
approximately $1B.
Vice President
Managed all aspects of a segment product portfolio across six states and
nine markets. Oversaw the planned launch of new services while also
managing an existing customer base. Extensive regulatory work with the FCC
and state public utility commissions. Reported to the President and Chief
Operating Officer.
* Developed strategic plans for launching new products with a $300M annual
revenue objective
* Used extensive matrix management with Regional General Managers to
delivery solid results
* Finalized regulatory filings to complete a $1B sale of the company
BTC, Bixby, OK
2002 - 2004 (25 months)
A privately held rural telecommunications company consisting of eight
subsidiaries providing a variety of services. BTC underwent a
reorganization in 2004.
Director - Sales and Marketing
Executive over sales, marketing, customer service, business development,
and product development. Reported to the President and CEO both as an
independent consultant (8 months) and as Director -S&M (17 months).
* Used turn-around management skills to improve corporate performance,
increase employee morale, and heighten
customer awareness.
* Increased a key product area net reviews five-fold.
* Developed very strong business plans to expand markets and launch new
services.
* Planned and secured a major agreement to provide services to a medical
campus
Scott Randall
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RSR TELECOM CONSULTING, York, PA 2001 - 2008
A privately held consulting company specializing in the telecommunications,
cable, and wireless industries with expertise in mergers and acquisitions,
funding, business modeling, marketing plans, staffing and strategic
planning. Clients include rural ILEC's and services providers. NTCA
member.
President
Executive talent for hire. Researched acquisition targets, established
broker relations, and prepared feasibility reports. Provided executive-
level expertise to start-up and well established clients.
Clients
2001 Client A, Performed M&A work, strategic planning, due diligence,
and staffing. Served as acting Vice President for a $40M
13-subsidiary company.
2002 BTC, Performed competitive analysis, strategic
planning, vendor management,
product planning and development, contract negotiation,
marketing, and sales. Served as the acting Director -
Sales and Marketing for a rural ILEC.
2005 Client D, Performed Nortel switch analysis and
recommendation for call center upgrade
2006-07 Client E, Performed market analysis, product development,
product placement, pricing, marketing, trade show
management, staff development, public spokesperson and
served as acting Marketing Manager for a billion dollar
services provider securing over 150 new clients
representing more than $5M in contract revenue.
CONVERGENT COMMUNICATIONS, St. Louis, MO
1999 - 2000 (20 months)
A publicly traded, full service integrator with presence in 31 markets.
Convergent offered a complete suite of voice, data, and network products
and was one of the first to offer enterprise solutions. It closed under
bankruptcy in 2001.
Regional General Manager
Managed sales and operation staff of 46, including Customer Care Director,
Sales Manager, Service Managers, Engineers, and Project Managers across
three states. Performed complete staff and operational reorganization to
ensure improved performance and employee morale. Full profit and loss
oversight. Negotiated agreements with vendors, subcontractors, and business
partners. Developed new business to increase growth and revenues.
Reported to the Area Vice President.
* Turned around under performing organization with revenue increase of
nearly 500%, to $11 million.
* Developed growth plan to increase revenues to $100 million with positive
EBITDA of over 20%.
* Managed top producing market for enterprise management services.
GTE, VARIOUS LOCATIONS NATIONWIDE
1987 - 1999 (12 years, 3 months)
The largest independent communications company with $26B in annual sales
and significant operations throughout the world. GTE merged with Bell
Atlantic to form Verizon.
Director, Birmingham, AL
Senior manager of a major/national/governmental sales and sales support
team. Directed relations with 100 Fortune 500 clients. Mentored and
coached employees while developing territories. Led development of account-
teaming relationship with other organization. Key role in capital
deployment and the design and launch of new products. Reported to the Area
Vice President.
* Exceeded team sales quotas by up to 128% while reducing headcount and
increasing personal duties.
* Top performing business unit across numerous matrixes.
SCOTT RANDALL
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National Account Manager, Elkhart, IN
Provided sales and sales consulting to Fortune 500 telecommunications
clients with national scope. Negotiated complex multimillion-dollar
contracts, developed account base, and maintained margins. Tracked
manufacturing, hospitality, gaming, healthcare, and entertainment vertical
markets. Products included a diverse line of hardware and services.
* Increased annual revenues $1.5 million while maintaining $3 million high
margin revenue stream.
Business Account Manager, Elkhart, IN
Performed sales and sales consulting for Fortune 2000 clients in Indiana.
Products included a vast array of hardware and services. Oversaw project
management and systems engineering.
* Generated $1.5 million in new revenue while exceeding sales quotas by
140% to 235%.
Project Manager, Lafayette, IN
Chief Project Manager with full oversight of MIS and multimillion-dollar
budget. Led staffing, training, and network engineering. Managed sales and
service reorganization projects through all phases.
* Completed call center reengineering encompassing 24 call centers with
over 8,000 representatives.
Other Positions
Roles in call center management, inside sales, and retail sales. Multiple
accolades as a top performing corporate employee leading to many
promotions.
FORMAL EDUCATION
* Pursuing Master of Science, Electrical & Telecommunications Engineering
Southern Methodist University, Dallas, TX 2011
* Bachelor of Science, Geology
Illinois State University, Normal, IL 1985
PROFESSIONAL CERTIFICATIONS
VSP - VMware Sales Professional, 2009
PROFESSIONAL AFFILIATIONS
OPASTCO, NTCA, NCTA, RICA, USTA, ACA, Missouri Telephone Association,
Oklahoma Telephone Association, Pennsylvania Telephone Association, CTAM
OTHER AFFILIATIONS
Springettsbury Township Volunteer Fire Department
KEY WORD SEARCH
Telecommunications, local access, long distance, advanced network, PBX/key
system, LAN/WAN, ISDN, SONET, ATM, frame relay, BIX, structured wiring,
paging, wireless voice, wireless data, AVL, public safety, CDMA, CDPD,
switched CDMA, Internet access, Internet kiosks, maintenance, management
agreements, public telephones, booth advertising, prepaid calling cards,
smart cards, bridges/routers/switches, CISCO, office automation, Centrex,
ACD/call center, video conferencing, video services, fiber optics, video
surveillance, DDS, DS0/DS1/DS3, E-911, in-building cellular, call
accounting, auto attendant, voicemail, HFC, UPS, facsimile, rates,
tariffs, access, VOIP, CedarPoint, IP Unity, OSP, HSD, VOD, PCS, telephony,
Nortel, Lucent, Mitel, Fujitsu, ATT, Inter-Tel, Panasonic, Comdial,
wholesale, competitive, cable, HFC, programming, VOIP, CALEA, WiFi, Citrix,
Symantec, Microsoft, VMware, NECA, FTTH, FCC, NeoNova, Level3.