Manager Human Resource

Dawn M. McMahon, PHR

**** ********** **** ( DUBLIN, OHIO 43016 ( 614-***-**** (

***********@*****.***

Human Resource Manager

Certified Professional in Human Resources (PHR) offering a career

distinguished by performance and proven results. Background in HR

generalist affairs, including experience in staff development, conflict

resolution, HR policies, legal compliance, personnel management, employee

recruitment/retention, compensation, safety management and record

confidentiality. Superior computer skills: Microsoft Office Suite, Word,

Excel, PowerPoint, Outlook, PeopleSoft. Demonstrated success in management

and employee relations, organizational skills, multi tasking, and problem

solving.

HR Skills

LEADERSHIP Staff Recruitment & Orientation & On-Boarding

DEVELOPMENT Retention Training & Development

Employment Law Employee Relations Performance Management

FMLA/ADA/EEO/WC Conflict & Dispute Harassment & Discrimination

HR Policies & Resolution Investigation

Procedures OSHA & Safety

HRIS Technologies Compliance

HR Program/Project

Management

Professional Experience

GIANT EAGLE, INC - HILLIARD, OHIO 2006 TO 2010

Human Resource Manager, Other locations: West Broad Street, Columbus, OH &

Dublin OH

Recruited to open five new stores in Central Ohio. Senior HR manager in

three different stores, this provided experience in diverse HR settings

with issues including; harassment and sexual harassments investigations,

ADA, Workers Compensation, Unemployment, EEOC, FMLA, Alternative Conflict

Resolution, New HR policy initiatives, Training and Development, HRIS.

Key Results:

< Recruit, interview and selected applicants to ensure a quality

workforce; while providing equal employment opportunities.

Recruiting activities included: attending job fairs, placing ads,

and contact development. Conducted all New Hire screening and

orientations.

< Provided HR direction and leadership for both department managers

and team members. Responsibility for 135 to 175 team members,

including 10 to 15 department managers.

< Coached department managers on performance appraisals and

progressive discipline to ensure fair and consistent application

of company policies and procedures; while ensuring compliance with

federal and state employment laws.

< Trained all the department managers in Central Ohio's on

Behavioral Interviewing Techniques, allowing them to be involved

in the interview process. This initiative resulted in reduced

turnover, through managers' impute in hiring decision and their

increased commitment to new team members.

< Maintained human resource records, assuring confidentiality of all

information, accuracy records, and no laws were violated.

Administered all leaves including; FMLA, vacation, sick leave and

personal time tracking. Stores received an "A" rating on internal

audit.

< Managed the People Soft HRMS 9 system; including hires, terms, pay

rate increases, and progressive discipline. Extensive experience

in Microsoft Office Suite, Word, Excel, Outlook, Power Point.

Performed weekly payroll, both salaried and hourly.

< Implemental in the installation and introduction of a new time,

attendance, and payroll system.

< Fostered a teamwork/open-door environment conducive to positive

dialogue across the organization.

< Brought stores into safety and OSHA compliance. Through monthly

safety meetings, safety walks, and complete record keeping. This

resulted in reduced injury rates and an "A" internal compliance

rating.

Professional Experience (continued)

SAWMILL ATHLETIC CLUB, INC. - COLUMBUS, OHIO 2004 TO 2006

Pro Shop & Caf Manager Pro Shop Manager

Promoted to manage both Pro Shop and Caf after successfully implementing

changes in the Pro Shop.

Key Results:

< Hire, train, schedule and supervised staff of 15 for two

departments.

< Improved department's bottom line by 92% in 1 year 9 months.

< Increased employee satisfaction and productivity through the

implementation of morale-boosting programs (including special

events and reward programs).

< Managed budgets to meet sales goals. Implemented inventory and

shrink controls. Maintained reporting for all budgetary issues in

departments.

< Ensured compliance with all Health Department Regulations.

Weight Watchers of Central Ohio - Columbus, Ohio 1997 to 1999

Group Leader - Prepared weekly lectures for group meetings to motivate

members in reaching their full potential. Taught the Weight Watcher's

program, encouraged, and assisted members in setting and attaining their

personal goals.

QWest Communications - Dublin, Ohio 1992 to 1993

Cost Auditor - Reduced operating expenses for Qwest; a long distance phone

carrier, through auditing the utilization of network lines from local and

regional phone carriers.

Education & Certifications

PROFESSIONAL IN HUMAN RESOURCES (PHR)

Society for Human Resource Certification, June 2008

Ohio State University - Columbus, Ohio

Bachelor of Science in Business Administration, Major in Accounting

Affiliations & Volunteer Work

< HUMAN RESOURCE ASSOCIATION OF CENTRAL OHIO (HRACO) - MEMBER

< Society for Human Resource Management (SHRM) - Member

< New Directions Career Center - Volunteer, Assist Individuals

returning to the job market.

< Hands on Help Program - Volunteer, A collaborative effort between

New Directions and the Columbus Metropolitan Library to field

questions for individuals in their job search.

< United Way - Campaign Chairman

< Dublin, OH Irish Festival - Planning committee for the second

largest Irish festival in the US.

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