Customer Service Manager

TIMOTHY SMITH

**** ** **** ******** Kansas City, M.O. 64155

Home 816-***-*****Cell 318-***-****

Email: abnes8@r.postjobfree.com

ASSISTANT PHARMACY MANAGER seeks new challenge in sales that can benefit from

expertise and experience interacting on a professional level with health professionals, coupled with

pharmacy management experience, marketing background, and excellent organizational and

communication skills.

Highlights of Qualifications

Effectively interact with physicians, office staff and patients on a daily basis; self assured speaking

style.

Knowledge of drugs and effects –and report, immediately, prescription errors to pharmacist on

duty.

Performs duties such as preparing refills and inventory control such as ordering, unpacking,

checking, and storing shipments and overstocked merchandise.

Handles telephone calls and provide customers with courteous, friendly, fast, and efficient service.

Maintains an awareness of developments in retail and pharmaceuticals fields that relate to job

responsibilities and integrate them into own practices.

Computer Skills: Proficient in Microsoft Word and Excel and well versed in PowerPoint.

Personal Traits: Enthusiastic…very friendly…articulate and communicates well…good team player…

never procrastinate…well rounded…self disciplined and work well alone and unsupervised…loyal.

Professional Experience

Walgreens Co. Kansas City, M.O. August 2005-Present

Assistant Manager and Pharmacy Technician

Hired to manage pharmacy operation, perform day-to-day duties (cash reports, ordering, merchandising,

etc.) And to motivate and manage a team of 7 while increasing sales through providing excellent

customer service.

Education

Morgan State University, Baltimore, Maryland-December 2003

Bachelor of Science-Major Marketing-GPA 3.25

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