Human Resources Manager

Michele Hager, PHR

**** **********-********** ****

Canal Winchester, OH 43110

Phone: 614-***-****

*******@*******.**.***

SUMMARY OF QUALIFICATIONS

Human Resource Manager with over nine years of diverse human resources

experience including:

Employee Relations Recruiting / Staffing Benefits Administration

EEOC & Internal Affirmative Action 401k Plan Administration

Investigations

Union Avoidance Mergers & Acquisitions Safety / Workers

Compensation

Coaching, Counseling & Reductions in Force Contract Negotiations

Terminations

Employee Development Compensation Planning Strategic Business Partner

Apprenticeship Program Bonus & Incentives Budget Management

Lean Manufacturing Performance Management Policy Development &

Interpretation

Organizational Development Payroll

PROFESSIONAL EXPERIENCE

Superior Production, LLC - Columbus, Ohio 7/2007

- Present

Superior is a manufacturer of tool & die work, fabrication and metal

stampings for the automotive, agriculture and government sectors.

Annual Sales: $60 Million / 300-employees

Human Resources Manager

> Develop, implement and evaluate the organization's policies and

procedures on recruitment, selection and retention and job placement.

> Perform diversified duties in the processing and monitoring of

employee benefit programs including health plan, flexible spending

account and the 401k plan

> Counsel employees on performance issues, career development and

retirement options.

> Design, implement employee benefits and health & wellness programs

> Ensure effective delivery of training programs

> Developed and Implemented various communication tools such as employee

satisfaction surveys, plant meeting coordination

Pilkington North America - AGR- Columbus, Ohio 10/2003

to 4/2007

Pilkington is an OEM for the automotive industry that distributes

automotive glass to the after-market.

Annual Sales: $600 Million / 1200-employees

Human Resources Specialist / Human Resource Generalist

> Gather information on best practices regarding compensation, benefits

and other human resources policies and made appropriate

recommendations to management.

> Develop, implement and evaluate the organization's policies and

procedures on recruitment, selection and orientation.

> Investigate and resolve employee issues.

> Provided guidance to managers in effective coaching and employee

relations in facilities located throughout 45-states and in Mexico.

> Successfully worked with legal counsel to represent the company on

EEOC cases.

American Showa - Sunbury, Ohio 6/2002 to

10/2003

American Showa is a manufacturer of shock absorbers for Honda, Harley

Davidson, Mitsubishi and Yamaha. (400-employees)

Human Resources General Specialist

> Successfully implemented a job bidding procedure reducing the hourly

staffing cycles by 50%.

> Created tools for tracking and planning the staffing of 100-hourly and

salaried positions

> Provided coaching and counseling on various performance issues.

> Formalized the process to selection process for contract laborers

selected for hire

> Prior to American Showa, contract assignment at BH Thermal in

Columbus, Ohio ~ 6-months

Liebert Corp. - Worthington, Ohio 6/2000 to

8/2001

Liebert manufactures and services environmental control equipment and

equipment for power solutions.

Employees: 1200

Human Resources Generalist

> Responsible for job bidding process and all movement in the hourly

workforce.

> Interviewed, evaluated and hired applicants for hourly positions

> Developed a database to coordinate the staffing of 100+ hourly

openings

> Redesigned the recruitment & orientation strategies to reduce turnover

for hourly positions resulting in a (40%) forty percent reduction in

turn-over

> Provided coaching & counseling to supervision for performance issues &

career development

ABB - Columbus, Ohio 8/1992 to 6/2000

Manufacturer of process control equipment, services for this equipment &

service parts for several industries including pulp & paper, metals, power

and chemical.

Regional Administrator

> Assisted the Regional Manager by monitoring the regional P&L,

department costs, receivables.

> Invoiced customers for services and parts

> Provided policy interpretation and training for region

> Provided support to the regional manager to line up internal resources

for upgrades and various project work.

> Prior to being hired by ABB in January 1995, worked for Tailored

Management as a leased employee at ABB from 8/92 - 12/94 as an

administrative assistance supporting the project management teams that

provided turn-key services for the delivery of new process control

equipment. I was part of a team that developed standardized materials

for the project delivery team and customer. The project team included

a project manager and a team of engineers (systems engineers, project

engineers, application engineers).

EDUCATION

Bachelor of Science in Business Administration, Human Resource Management,

The Ohio State University, Columbus, OH

COMPUTER SKILLS / OTHER TRAINING

Microsoft Office: Word, Excel, PowerPoint, Access, Outlook

Paycor / ABRA / Open4

Union Avoidance, FMLA Training/ADA Compliance

Elements of Sales Compensation, National Seminars

HR Delegate Training in the UK, Pilkington

PROFESSIONAL CERTIFICATIONS AND AFFILIATIONS

Society of Human Resource Management

HRACO (Human Resources Association of Central Ohio)

PHR Certified (Professional Human Resource Certification),

Toast Masters International - V.P. of Public Relations

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