WILLIAM R. WILLIAMS, JR.

**** ******* **** *****

Reynoldsburg, Ohio 43068

614-***-**** abnen4@r.postjobfree.com

CAREER OBJECTIVE

Expert in transportation field desiring the entrepreneurial opportunity in sales as Transportation Agent.

EDUCATION

Geneva College - Beaver Falls, PA

Bachelor of Science - Business Administration August 1995

SUMMARY OF AREAS OF KNOWLEDGE

Sales / Marketing Customer Service Product Training

Business Development Team Leadership Staff Evaluation / Training

Operations Credit / Collections Employee Interviewing / Hiring

Relationship Building Vendor Relations Procedure Development

SALES EXPERIENCE

Sold copiers, printers, and copying solutions to businesses. Generated sales through

prospecting / cold calling. Conducted analysis of client need through qualifying questions.

Handled client objections and closed sales completing the sales cycle.

• Achieved “Salesman of the Month” Award three times

• Received “Highest Revenue Award”, April 1998

CUSTOMER SERVICE / OPERATIONS EXPERIENCE

Established and maintained relationships with high profile clientele such as actors, music artists,

professional athletes, physicians, and real estate developers. Serviced clients with high level of integrity

and confidence in field. Also maintained professional relationships, good communications, and

interaction with all vendors and departments (MY ACCOUNT MANAGEMENT TEAM WAS RATED

#1 IN THE COMPANY IN 2008 AND IS HOLDING THE SAME RATING FOR 2009). Originated

and closed mortgage loans. Aggressively collected and reduced delinquent loan accounts. Helped design

new computer operating system for purpose of company operations. Developed new process for working

with US Customs which resulted in less company errors and costly fines. Led a team of individuals in

overseeing the day to day operations including crew scheduling and flight following management.

Helped develop in house training manual handbook for proactive flight following and communications

procedures for all flight managers.

WILLIAM R. WILLIAMS, JR.

PAGE 2 abnen4@r.postjobfree.com

WORK HISTORY

NETJETS INC., Columbus, OH 6/2000 - Present

Senior Account Manager / Owner Services – 9/2008 to Present

(Managing customer accounts)

Lead Flight Coordinator / Crew Services / Operations – 10/2006 to 9/2008

Senior Flight Coordinator / Crew Services / Operations – 03/2002 to 10/2006

Flight Coordinator / Crew Support - 07/2001 to 03/2002

Flight Coordinator / Owner Services - 06/2000 to 07/2001

AMCOM OFFICE SYSTEMS, Pittsburgh, PA 3/1997 – 8/1999

Outside Sales Representative

CENTRAL FEDERAL SAVINGS AND LOAN, Wellsville, OH 3/1995 – 3/1997

Mortgage Loan / Collection Officer

PROFESSIONAL TRAINING

NETJETS, Inc. – Service Excellence Training, PowerPoint, Excel, Project Management Seminar

Amcom Office Systems – Sales Training

Central Federal Savings / Loan – Consumer Lending, Mortgage Lending, Collections,

REFERENCES TO BE PROVIDED ON REQUEST

Contact this candidate