Customer Service Marketing
Resume:
Bradford Daniel Lieberman
Lake Worth, FL 33467
abnen3@r.postjobfree.com
www.linkedin.com/in/bradfordlieberman
____________________________________________________________________________
_
EDUCATION
Lynn University, Boca Raton, FL
Masters of Science in Communication & Media Studies August 2009
3.9 GPA
Long Island University at C.W. Post Campus, Brookville, N.Y.
Bachelor of Fine Arts in Broadcasting & Media Relations, December 2000
3.6 GPA
PROFESSIONAL EXPERIENCE
Business Development Associate, Phoenix Media Network, Inc.
Boca Raton, FL February 2009 - Present
. Assist the Editorial Director with various aspects of production such as
writing, editing and proofreading content for the corporate website.
. Assist with new business development/relationship-building efforts and
project management.
. Responsible for the facilitation of promotional products such as
designing digital media kits and press listings for global trade shows.
. Utilize on-line marketing tools (Wikis, Blogs) and other social
media/advertising platforms (RSS, Twitter) to generate revenue and build
brand recognition.
. Act as an Intern within production/business development.
Marketing Executive/Human Resources Assistant/Research Analyst
The American Society of Composers, Authors & Publishers
Seminole Hard Rock Hotel & Casino/Isle Casino of Pompano Park
January 2001 - June 2008
. Organized artist database as well as assisted high profile clientele with
inquiries regarding various accounts. Evaluated various musical acts and
entered U.S. and foreign royalties into database. Constructed analytical
spreadsheets of client earnings as well as assisted directors with
various customer service projects. Provided the marketing department with
the creation of press releases and promotional items for artists.
. Analyzed information and explained casino benefits, amenities and
marketing programs to guests. Assisted management with the development
and implementation of special events and promotions. Initiated the
processing of documentation for promotional events as well as programmed
information accurately in system database.
. Educated and trained both staff and management with policies and
procedures. Developed and facilitated training seminars for management
and staff on a weekly basis. Responsible for imputed financial
information such as budgets and employee records onto Cognos-Impromptu
database. Communicated high levels of guest service within the casino
property.
. Demonstrated exceptional guest service to groups and individuals
throughout the casino. Responsible for tracking and evaluating earnings
as well as assisting supervisors with developing marketing campaigns and
promotional events within the property.
Bradford Daniel Lieberman
SOFTWARE EXPERIENCE
. Hands-on working experience in both Windows XP and Mac OS X environments.
. Microsoft Office (Word, Excel, Outlook, PowerPoint, VISIO.)
. ACT! Cognos-Impromptu, Infinium, LMS, CMS, Casino Market Place, GHS
Systems,
. Final Cut Pro, Aperture 2, iWeb, Photoshop, Adobe
. HTML, iMovie, Creating Wiki's, Blogs, Web 2.0
. Search Engine Marketing, RSS, Access
EDITING AND WRITING EXPERIENCE
. Experience in writing marketing plans and strategies.
. Experience in proofreading copy for print and web publication.
HONORS AND PROFESSION AFFILIATIONS
. Dean's List for the fall 1999 and spring 1999 semesters.
. Radio Engineering Assistant Award for the fall 1999 semester.
. Conducted Oral History Interview with Dr. Robert Watson PhD, as part of
the Living History Museum at Lynn University.
. Member of the National Marketing Society.
Contact this candidate