Human Resources Management

Patricia H. Kovacs, PHR

_________________________________________________

**** ***** ***** *****

Hoover, AL 35244

205-***-**** (home)

518-***-**** (cell)

abneis@r.postjobfree.com

Human Resources

Broad generalist background in human resource management skills with an

expertise in strategic client partnership, including employee relations,

performance management, workforce development, conflict resolution,

consensus building, compensation, benefits and recruitment. An empathetic

and professional team player with excellent written and oral communication

skills; able to promote positive employee relations with a high level of

integrity.

Employment

Independent consultant Mar

2008 - present

Patricia Kovacs, PHR

Client, Osprey Software Solutions Inc., is a technology and professional

services consultancy whose premier team are experts in the design and

development of complex business applications.

. Design employment policies

. Recruitment (Sourcing, Job Description, Ad Placements)

. Benefit Design & Administration ( Medical, Dental, Reimbursement

Accounts, Retirement Plans - Simple IRA, 401(k))

Human Resources (Contractor) Mar

2007 - Jan 2008

Open Solutions IA Systems, Inc

Albany, New York

Open Solutions IA Systems provides high-quality software solutions and

services that automate lending operations and streamline business processes

for the financial services industry. Company acquired by Open Solutions

in June 2007.

. Key member of leadership team that drove acquisition transition items;

such as benefit conversion, employee dissatisfaction, reduction in

forces, policy change etc.

. Voice of IA Systems to Open Solutions corporate headquarters.

Oversight of administrative staff.

. Responsible for staffing of permanent, contractor and temporary

employees.

. Reduced open positions by 50% over the course of 2 quarters.

. Work with management and employees to identify and resolve employee

relations issues.

. Implement and interpret HR policies to comply with legal requirements.

. Led managers in development of job descriptions and compensation

plans.

. Administer all benefit plans.

. Accountable for compensation administration and STD/LTD

administration.

. Responsible for on-boarding of new employees and exiting of terminated

employees.

Human Resources (Contractor) Nov

2006 - Jan 2007

Capital Communications Federal Credit Union

Albany, New York

Responsibilities included benefits administration, AAP data collection,

FMLA and COBRA compliance, and assistance with annual staff recognition

gala.

Human Resources Manager Jan 2001- Jun 2003

De La Rue Global Services, Inc Dulles, Virginia

De La Rue is the world's largest commercial security printer and

papermaker, involved in the production of over 150 national currencies and

a wide range of security documents such as travelers cheques and vouchers.

* Participated as a member of the executive team to accomplish corporate

goals (i.e. ISO 9001 certification and staff restructuring).

* Reviewed and created appropriate revisions to HR policies and handbook.

* Directed the recruitment effort to successfully grow the employee

population, while reducing turnover of non-exempt positions by 25% in

first six months.

* Responsible for the review of all benefits and recommended any changes

for the facility. Implemented use of ADP software.

* Consulted with line management on employee relations matters and acted as

a facilitator in implementing key HR programs.

* Represented facility at corporate wide safety meetings held annually in

the UK.

Human Resources Manager Apr 1988 -Jul 2000

Gaylord Container Corporation Newark, Delaware

Major manufacturer and distributor of corrugated containers and brown paper

packaging products. Acquired by Temple-Inland in late 2002.

* Internal consultant to management team in interpreting and applying

Company policies and practices.

* Developed and implemented the location's Affirmative Action/EEO plans.

* Managed the reporting of COBRA, HIPPA, and FMLA compliance.

* Responsible for the management and administration of all benefit

programs, including medical, dental, 401(k), tuition assistance and FSA

accounts.

* Negotiated with local vendors for minimal increases in medical plan

premiums.

* Instrumental in reducing workers compensation by 30% by increasing

incident investigations.

* Created wellness programs to achieve greater safety awareness.

* Played a key role in the 1998 contract negotiations.

* Successfully maintained positive relations between labor and management.

Consistently had the lowest number of grievances filed of the fourteen

plants in the corrugated container division.

* Implemented processes for background checks, drug testing and service

awards.

* Recruited and oriented all candidates for employment.

HR Coordinator, HR Administrator, Sales Analyst, Sales Secretary

(1988 -1993)

Education

BA, Sociology

Moravian College Bethlehem, Pennsylvania

Certificate in Human Resources Management, SHRM

Villanova University Villanova, Pennsylvania

PHR certification, May 2007

SHRM

Organizations

National Member, Society for Human Resource Management (SHRM)

Member, Birmingham SHRM

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