AARON V. KALOSIS
N**** Meadow Wood Road Onalaska, WI 54650
(h) 608-***-**** (c) 214-***-**** ? *************@*****.***
Sales, Operations and Quality Control Executive
Profile
Entrepreneurial Executive with more than 15 years experience in managing
sales, operations, personnel and quality control at the branch, regional
and corporate level in both centralized and decentralized platforms.
Motivational management style with a record of building and maintaining
highly motivated sales and operations teams. Successful in identifying
opportunities for accelerated growth.
Sales and Operations Management qualifications:
Budgeting and Expense Control Strategic Planning
Staff Development and Motivation Risk Management
Presentations and Training Sales and Business Development
P&L Management Project Coordination
Quality Control Process Management
Professional Experience
Marine Credit Union 2009 - Present
Vice President Mortgage Lending
Senior executive responsible for all aspects of mortgage lending for 14
branches (Iowa, Wisconsin, Minnesota) from origination through loan
servicing. Oversight for budget and expense management, compliance,
reporting and forecasting.
. Built mortgage platform with scalability for merger readiness
. Created training program for both sales and operations
. Successfully centralized loan processing creating efficiencies and
promoting productivity.
. Increased net fee income from .82% to 1.92% points per loan.
. Developed policies, procedures and reporting.
Bank of America / Countrywide 2003 - 2009
1st Vice President, Quality Control & Investor Audit
Senior operations executive for newly established QC department for the
largest originator and servicer of mortgage loans in the U.S.
Responsibilities include creation of policies and procedures, development
of reporting and quality assurance oversight for all business channels
including wholesale, distributed retail, correspondent, fulfillment and
government. Hired, trained and supervise a staff of 30.
. Actively participated in Loan Exception Review Committee
. Oversaw investor, agency, monoline, counter party and MI company
audits.
. Reviewed repurchase requests, negotiated settlements and recommended
actions.
. QC representative for Government Lending Committee.
Bank of America / Countrywide Continued 2003 - 2009
1st Vice President, Underwriting
Senior operations executive responsible for all aspects of underwriting,
compliance, funding and post funding for 7 regions and 3 (NSC's) national
sales centers.
. Underwriting approval authority up to $2.5MM.
. Maintained acceptable quality levels while meeting volume goals.
. Interacted with RVP's and senior management from operations,
compliance and legal regarding loan issues, operational issues and
production goals.
. Managed the assets of the center including staff and facilities.
Vice President, Funding
Provided leadership, training and motivation for a professional staff of
110 employees including AVP's, funding manager's, compliance specialists,
funders, shippers, and administrative personnel.
. Supported funding volume of up to 5,200 loans per month totaling
$850,000,000 while maintaining highest compliance ratings within
the company.
. Selected to oversee start up (NCA) New Customer Acquisition division.
. Consistently led Division in fundings per employee.
Aegis Lending Corporation / Conseco Finance 2000 - 2003
Regional Vice President, Sales
Senior sales executive for the Southern Region of the retail mortgage
division. Broad scope of responsibility included P&L accountability,
strategic market planning, business development, sales forecasting, site
selection, training and personnel.
. Multiple winner of Top Gun Award for highest volume.
. Expanded start up region from 1 branch to 9 with offices in Texas,
Louisiana, Oklahoma and Arkansas.
. Coordinated branch openings with facilities, IT and marketing
including the review and negotiation of leases.
Area Manager
Promoted to reestablish, build and lead sales and operations for an
underperforming large retail branch. Supervised staff of 25, consisting of
processors, underwriters and sales associates. Managed P&L, lead
distribution, compliance to company policy and procedures, hiring and
training.
. Regained profitability within 6 months and lowered national branch
ranking from 112th to 22nd (out of 118).
. Maintained highest corporate compliance rating.
. Received Texas Loan Star Award for greatest positive impact to P&L.
Underwriting / Processing Supervisor
Responsible for processing, underwriting, closing, funding and shipping of
all loan files for top producing retail branch. Hired, trained and
supervised staff of 7 processors and underwriters.
. Branch consistently ranked top 3 in volume.
. Maintained highest quality rating.
. Underwriting approval authority to $500,000.
Patriot Mortgage Corporation 1998 - 2000
Owner / Chief Executive Officer
Established successful mortgage brokerage by implementing an aggressive
marketing and advertising plan that targeted an under serviced segment of
the market. Led all aspects of sales and operations that resulted in
$42,000,000 in funding volume in 2000.
Equicredit 1996 - 1998
Manager
Promoted to manager for wholesale branch after consistently ranking top 5
in company for volume. Developed strong relationships and loyalty with
brokers by providing superior customer service through product and
guideline expertise. Managed P&L, hiring and training.
Assistant Manager
Duties included oversight of processing, closing and shipping of loan
files. Responsible for maintaining current broker relationships and
generating new accounts. Branch consistently ranked in top 5 for volume.
Other Positions Held 1994 - 1995
Loan Officer/Underwriter
Professional references available on request