Rachel E. Frisch, CMP

**** ********* *****

Colorado Springs CO 80906

abnee9@r.postjobfree.com

904-***-****

SUMMARY OF QUALIFICATIONS

. 10 years project management experience

. 6 years writing/editing newsletters, handbooks and promotional

materials

. 8 years supervisory, recruiting and training experience

. Proactive, hands-on individual with the ability to multi-task, manage

time effectively and prioritize with minimal direction in a fast paced

environment.

EDUCATION The Pennsylvania State University

Master of Education, Counselor Education

James Madison University

Bachelor of Science, Psychology (Health Science minor)

PROJECT MANAGEMENT

. Plan and execute d cor events and activities for Rocky Mountain

Connections (RMC), a destination management company.

. Prepare and reconcile $4.9 million events budget at Fidelity National

Information Services (FIS).

. Execute more than 120 trade shows, meetings and special events annually

at FIS, including five major client conferences.

. Manage site selection and transportation logistics for Academic

Impressions (AI), a private conference planning company.

. Negotiate hotel contracts for client events ranging in size from 20 -

1400 attendees.

. Provide superior customer service to internal executives and external

customers.

. Update and maintain proprietary event information Web site and meeting

calendar for use by company executives and sales personnel during major

shows and events.

. Create and maintain event task lists and manage onsite support staffing

and activities.

. Create annual budget and marketing plan for the Automotive Finance

division at FIS.

. Created and reconciled program and administrative budgets totaling $1.6

million at Florida Atlantic University (FAU).

. Notable Events Executed:

o Major conferences executed at FIS:

. 2005, 2006 & 2007 ACTION Client Conference (3 days, 550

attendees)

. 2006 & 2007 Information Exchange Client Conference (3 days,

750 attendees)

. 2007 Empower User Group (3 days, 200 attendees)

. 2007 InFoShare Client Conference (5 days, 500 attendees)

o Organize corporate hospitality and events for FIS during:

. 2005 NFL Super Bowl (5 days, 250 guests)

. 2005 & 2006 PGA Tour Players Championship (5 days, 75

guests)

. 2007 U.S. Open Golf Championship (7 days, 175 guests)

Rachel E. Frisch

page 2

WRITING/EDITING

. Edit outside speaker PowerPoint presentations for AI.

. Create and edit individual event binders/printed materials for AI

conferences.

. Assist in editing process of client communications, presentations,

newsletters, registration and onsite materials and other printed items

for the marketing department at FIS.

. Served as advisor and editor of resident student newsletter at the

University of North Florida (UNF).

. Designed marketing materials for the Residential Freshman Interest Group

Program at UNF.

. Revised the Resident Assistant Training Manual and the Professional Staff

Manual at UNF.

. Wrote and edited The Resident Handbook 2002 - 2003 and The Resident

Handbook 2003 - 2004 at UNF.

. Edited the Guidebook 2003 - 2004 at Florida Atlantic University (FAU).

. Wrote and edited the Peer Facilitator Manual at UNF.

SUPERVISORY/TRAINING/RECRUITMENT

. Manage outside vendor relationships with hotels, transportation providers

and printing company for AI and RMC.

. Manage events team of three full-time event planners and one full-time

marketing coordinator at FIS.

. Manage outsourced vendor relationships in the events arena at FIS.

. Trained, evaluated and supervised an Assistant Area Coordinator, Program

Assistant and staffs of 12 Resident Assistants and 12 Desk Assistants at

three universities.

. Recruited, interviewed and planned training sessions for professional

staff at UNF.

. Served on multiple search committees to recruit professional staff at

three universities.

WORK HISTORY

. Operations Manager

January 2009 - present Rocky Mountain Connections, Colorado

Springs, CO

. Conference Coordinator

January 2008 - January 2009 Academic Impressions, Denver, CO

. Sales Associate (part-time), Ann Taylor Factory Store

February 2008 - present Ann Taylor Retail, Inc., Castle

Rock, CO

. Director of Events and Event Planner, Marketing and Corporate

Communications

August 2004 - January 2008 Fidelity National Information Services,

Jacksonville, FL

. Assistant Director, Department of Housing and Residential Life

July 2003 - June 2004 Florida Atlantic University, Jupiter, FL

. Area Coordinator, Department of Residence Life

July 2000 - June 2003 University of North Florida,

Jacksonville, FL

. Assistant Coordinator, Department of Residence Life

July 1998 - May 2000 The Pennsylvania State University,

University Park, PA

. Instructor, Department of Counselor Education

January 1999 - May 1999 The Pennsylvania State University,

University Park, PA

. WDW College Program Intern, Walt Disney World College Program

January 1998 - July 1998 Walt Disney World, Orlando, FL

CERTIFICATION/MEMBERSHIPS

. Certified Meeting Planner Designation

. Meeting Planners International Member

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