Administrative Assistant Customer Service

Location:

Posted:

March 09, 2010

Tabetha Helms

256-***-**** abnec1@r.postjobfree.com

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QUALIFICATIONS:

. Bachelor's Degree in Human Resource Management from accredited

university.

. Proficient computer skills in Microsoft Office especially Word and

Excel.

. Meticulous attention to detail to ensure high quality of work.

. Extremely fast learner with ability to obtain new skills with little

instruction.

. Professional and tactful interaction with coworkers.

. Superb organization and prioritization abilities.

. Excellent communication skills - both verbal and written.

EDUCATION:

Bachelor of Science in Human Resources Management - December 2008

Athens State University - Athens, AL

Associate of Science in Business - May 2003

Northeast Alabama Community College - Rainsville, AL

PROFESSIONAL BACKGROUND:

Savela Solutions - Birmingham, AL - 2008 to 2009 (Temporary)

Administrative Assistant/Receptionist

. Superbly multitasked between receptionist and administrative assistant

responsibilities.

. Efficiently operated 15-line switchboard with high call volume while

providing optimal customer service to telephone clients.

. Professionally assisted all walk-in clients.

. Improved conference room availability by developing new scheduling

system.

. Created and submitted monthly mileage and employee expense reports.

. Met and exceeded expectations in quality and timeliness of work.

First National Bank - Scottsboro, AL - 2003 to 2005

Loan Department Teller/File Clerk

. Assisted customers in loan payments, cashing checks, and deposits.

. Assisted customers with loan problems and questions.

. Maintained and organized customer files.