Human Resource Manager

AMY L. LOTTS

P.O. Box **** ~ Westerville, Ohio **086 ~ 614-***-**** ~ ********@*****.***

Human Resource Professional

Accomplished, dynamic human resource professional with over 7 years of experience managing

the recruitment and selection process, conducting orientations and performance evaluations,

compiling and revising job descriptions, and handling employee relations. Strengths include a

sense of compassion, integrity, and well-developed mediation skills.

PROFESSIONAL EXPERIENCE

PRECISION BROADBAND INSTALLATIONS, Westerville, Ohio

2009-Present

Dispatch Supervisor

Manage team of 5 Dispatchers

Work with local managers

Answer incoming calls from technicians; assisting with closing of jobs

Route jobs to technicians as they become available

Contact customers to ensure all services are properly working

CENTRAL OHIO PRIMARY CARE, Westerville, Ohio

2008-2009

Human Resource Assistant

Administer STD and FMLA for multiple physician offices

Partner with managers to guarantee annual reviews completed in a timely manner

Run reports for EAP, annual reviews from HRIS system

Perform general clerical duties to include photocopying, faxing, mailing, filing

CABLE EXPRESS, Westerville, Ohio

2006-2007

Recruiter

Only Recruiter for 1,000 employees in the multiple offices of this cable contractor

Partnered with ten area managers to ensure hiring needs were met

Managed the screening and selection process; administered drug tests; conducted reference and

background checks

Provided guidance to supervisors in the application of recruitment

Arranged and attended job fairs to generate qualified applicants

Managed turnover statistics on a weekly and monthly basis

Served as primary contact with employment agencies, advertising and applicants

Assisted in employee relations

HUDSON CHIROPRACTIC, Columbus, Ohio

2004-2005

Therapist Assistant

Assisted patients with rehabilitation care and maintained patient relations

FLOYD BROWNE ASSOCIATES, Delaware, Ohio

2003-2004

Grant & Loan Consultant

Researched funding for small community engineering projects and performed marketing duties

Organized finance seminars for clients and potential clients

Maintained relations with various government agencies

CBS COMPANIES, Columbus, Ohio

2002-2003

Staffing Coordinator

Interviewed candidates for job placement; administered drug tests; conducted new employee

orientation

Successfully placed employees on jobsites and nurtured company relationships

RESOURCE INTERNATIONAL, INC., Columbus, Ohio

2000-2001

Human Resource Generalist

Managed recruitment and selection process to attract and find highly qualified candidates

Administered benefits and compensation plans; maintained employee files

Conducted new employee orientation, performance evaluations and exit interviews

Mediated between managers and employees; implemented policies as needed

Organized fund-raisers for the American Red Cross Disaster Relief Fund

Designed new business cards for company

CORPORATE EXPRESS, Columbus, Ohio

1996-2000

Human Resource Manager (1999-2000)/Human Resource Administrator (1997-1998)

Managed recruitment and selection process for this wholesale office-supply distributor

Administered benefit and compensation programs

Mediated between managers and employees

Conducted various training and development programs

Organized new employee orientation and exit interviews

Created bi-weekly company-wide newsletter

Implemented and chaired Employee Activity/Communications Committee

ISO 9002 Manager and auditor

Administrative Assistant (1996-1997)

Conducted administrative duties to CFO

Coordinated travel arrangements; organized meeting arrangements

Maintained employee files

EDUCATION

GEORGETOWN COLLEGE, Georgetown, Kentucky; Bachelor of Arts in Communications,

1993

PROFESSIONAL DEVELOPMENT AND SKILLS

Microsoft XP, Word, Excel, PowerPoint, Publisher, Access, Outlook; Visio

ABRA; Kronos

Human Resource Management I & II Training

Contemporary Leadership Training

Affirmative Action Training

FLSA Seminar; Wages, Hours and Pay Seminar

Worker’s Compensation Seminar

Employee Handbook Seminar

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