Quality Assurance Software
Resume:
Colin J. Schmidt
**** *. ***** **. *., Bixby, OK 74008
IT Professional experienced in dealing with a variety of unix hardware and
system issues; ksh script writing; documenting processes &
system/application flow diagrams; dealt with Systems Administrators(Windows
& unix) and DBAs(Oracle & Sybase) on respective issues; instructed or
tutored inexperienced testers on unix navigation and commands; tech support
for Tulsa-based department members Windows-based laptops.
2 EXPERIENCE
VerizonBusiness Tulsa, OK 12/2004-12/2008
QA Analyst
Initially contracted with MCI as QA analyst. Later became the tech support
and hardware "manager" for the QA environments.
. Acted as Tech-support for the Tulsa departmental members...
a. Helped with red-tape in accessing internal websites
b. Helped non-technical department members with installing and
configuring software
c. Cleared network printer jams
d. Replaced toner cartridges
e. Replaced laser printer parts
f. Replaced memory chips in laptops
g. Installed printer connections via IP
h. Added remote connection users to department desktop
. Developed systems flow diagrams for the team, maintained the application
IDs and passwords, helped to identify source of application defects and
documentation detail(logging records).
. Developed liaison position between the QA department and the DBAs and the
system administrators for hardware and OS issues.
. Supported the Production Support person over Livelink. Had been the
Prod.Support person for several years.
. Documented useful unix commands to distribute to the new and less
experienced QA analysts and developers.
WorldCom/MCI Tulsa, OK 1998-2004
Software Developer/Analyst
Initially hired as an EDI Coordinator to develop EDI procedures along with
corresponding group.
. After two discontinued projects, was assigned to work with development to
determine their hardware needs for any new applications being developed;
initiated exploratory process and purchases.
. Assigned to assist a developer to support Livelink software. Installed,
monitored, configured, debugged software and user problems.
. Initially, kept track of department servers and installed software via
diagrams. Later information was placed into a computer system and was
tasked with maintaining detail.
Snappy Car Rental Tulsa OK 1997-1998
EDI Coordinator
Developed EDI maps and connectivity scripts.
. Developed maps with no training on the mapping software.
. Developed KSH scripts for communicating bi-directionally as that software
option had not been purchased.
3 EDUCATION
Software development in COBOL & RPG II, Kansas Institute, Wichita, KS
Unix shell scripting, TCC, Tulsa, OK
4 TECHNICAL SKILLS
Database: Oracle, Sybase
Languages: COBOL, SQL, KSH
Environments: Windows XP;
Unix: AIX, SOLARIS
Applications: Microsoft Visio, Word, Excel, Outlook; Aqua Data Studio,
HP Quality Center, Livelink (Admin), Livelink Workflows
5 MILITARY
Spec.4th class, Army Security Agency, Top Secret Crypto clearance.
6 COMMUNITY INVOLVEMENT
Mentor to two boys, grades 11 & 8 since the 4th & 3rd grade respectively.
"Lunch Buddy" to 8 other boys at McKinley Elementary over 8 years.
Teach Religious Ed to middle school ages at parish for the past 10 years.
Webmaster for parish website.
Resume' References
VerizonBusiness
Navid Nouraei, Quality Assurance Lead 918-***-****
VerizonBusiness
6929 North Lakewood Ave.
Tulsa, OK 74117
****.*****@****************.***
VerizonBusiness
Mary Reagor, QA Analyst 918-***-****
VerizonBusiness
6929 North Lakewood Ave.
Tulsa, OK 74117
****.******@***************.***
VerizonBusiness
Kenneth McDermed, System Administrator 918-***-****
Comments would be on hardware knowledge and working relationship
VerizonBusiness
1210 E. 450 Rd.
Claremore, OK 74017
*******.********@*******.***
Contact this candidate