Sales Representative Customer Service
Resume:
Joseph Meyers
Schenectady, NY 12304
********@*****.***
Objective
A challenging Retail Management position in a fast paced environment that will allow for
personal growth and career advancement.
Summary of Qualifications
• Retail Manager and Sales Representative with experience with different types of sales
positions. Skilled at planning and budgeting; employee training; Product knowledg; and
customer relations, posesses strong merchandising skills, and the ability to work well as
part of a team.
Notable Achievements
• 13 years of experience in dealing with people in a retail setting
• Managed Patio and Seasonal dept for 3 years developing sales increases each year i was
there
Work Experience
Boscov's Dept Store, Albany,NY
Sales Representative/Dept Mgr., July 2001 - January 2010
Showed strong customer service skills assisting customers in finding the right product
and by giving product knowledge to the customer, Development of sales stuff through
customer service training, product knowledge training, employee performance
counseling, and keeping everyone work towards making the department a success
Radio Shack, Albany, NY
Sales Representative, November 2001 - June 2001
Selling and setting up cell phone accounts, activation of direct tv accounts, assisting
cutomers and finding the right product to meet their needs, Opening and closing store
procedures, restocking display shelves, price changes
PageOne, Albany, NY
Sales Representative, April 2001 -November 2001
Selling and setting up cell phone and pager accounts, account upgrades, daily inventory
of merchandise, daily paperwork completed and faxed to corporate office
Finish Line, Albany, NY
Manager of Womens Shoe Dept, Sales Representative, May 2000 - April 2001
Helping customers find the right shoe to fit their needs, customer service training,
product knowledge training,direct involvement in hiring new employees, involvement in
loss prevention issues through investigating and getting the proper employees in police
custody, employee performance counseling through giving negative and positive
feedback, constantly developing employees making their better and more productive
team members
Foot Locker, Albany, NY
Shift Supervisor / Sales Representative, Albany, NY
Helping customers find the right shoe, daily inventory of the shoe stockroom, training
employees on product knowledge.. direct involvement in loss prevention investigations
Education
The College of Saint Rose, Albany, NY
Years attended : 1995-1998 (completed Junior year)
B.A. Marketing and Advertising
Spencer Business and Technical Institute, Schenectady, NY
Years attended Sept 1994 - May 1995
PERSONAL REFERENCES AVAILABLE UPON REQUEST
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