Manager Human Resources
Resume:
Michael T. Dickerson Jr.
Canal Winchester, Ohio 43110
Email: *******@***.***
C AREER OBJECTIVE
To secure a full-time supervisor position.
SUMMARY OF QUALIFICATIONS
• Coordinated and supervised the daily activities of business, technical, and production
support;
• Applied expertise to solve minor or major problems within the warehouse
• Set priorities for the team to ensure task completion; coordinated work activities with
other supervisor, (managed processes & lead people)
• Had in-depth knowledge of work processes and systems within the warehouse
• Made decisions, often difficult and/or unpopular, by carefully weighing pros and cons
and acting for the benefit of the work team and organization
• Learned the company’s high ethical standards and code of conduct by reading all
company rules and regulations; implemented them and held associates accountable
• Aligned individual/company goals for employees within work area
• Built confidence and respect of others with a positive attitude and caring nature
• Built customer relationships internally/externally
• Effectively listened and explained difficult issues to reach understanding
• Interviewed applicants for job opportunities
• Managed quality hold & investigated driver detention for the facility
• Managed & coordinated payroll for 20-50 associates & scheduled vacations &
Requested Time Off
• RF and bar scanning experience; plus Strong knowledge of Word, Excel,
PowerPoint, & Outlook /Red Prairie, & Kronos
• Systems Worked: AS400 & WMOS
• Worked as (Metrics Operator Truck Coordinator) – responsible for setting up work
tasks for associates. Printing bill of laden, manifest, & truck diagram. Worked with
truck drivers inbound & outbound, helping them with paperwork for their loads and
entering the information in the system.
• Willing to work flexible hours
• Implemented New Processes & Monitored Ryder employees & temporary employees
WORK HISTORY
Kraft Foods Distribution, Lift Truck Operator Groveport, Ohio (May 2000 - February 2004)
Kraft Foods Distribution, Hourly Lead Groveport, Ohio (March 2004 - December 2006)
Kraft Foods Distribution, Work Group Coach/Supervisor Groveport, Ohio (January 2007 - February 2009)
Ryder/Philips, Operations Manager (July 2009 – October 2009)
EDUCATION
Franklin University: May 13, 2007
Bachelor of Science Degree in Business Administration & Management
Columbus State Community College: September 9, 2005
Associate of Applied Science Degree in Business Management
Michael T. Dickerson Jr.
6610 Christopher Park Lane
Canal Winchester, Ohio 43110
Email: *******@***.***
REFERENCES
Ms. April Clincy: Kraft Foods Distribution Center
Three Lakes Drive Human Resources AO Contact Center Lead
Northfield, Illinois 60093
Work: 847-***-****
Mr. Eric Fouts Kraft Foods Distribution Center
2235 Spiegel Drive Regional Director of Customer Logistics
Groveport, Ohio 43125
Work: 614-***-****
Mr. Tom Arnet: Ryder/Philips
6200 Commerce Center Drive Group Logistics Manager
Groveport, Ohio 43215
Work: 817-***-****
Mr. Joe Coombs Ryder/Philips
6200 Commerce Center Drive Group Logistics Manager
Groveport, Ohio 43215
Work: 734-***-****
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