Quality Technician

AMANDA L. LYNCH

*** ********** ***

Chambersburg, PA 17201

Day: 717-***-**** E-mail: ********@*******.***

Evening: 717-***-****

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PROFESSIONAL PROFILE: Creative, resourceful accounting and administrative

professional. Excellent written and oral communication skills. Outstanding

management of numerous projects, learning new processes, hardworking and

highly motivated. Demonstrated ability to prioritize, multi-task and reach

goals.

CORE QUALIFICATIONS

. Administrative Expertise: Skilled at creating, developing, and

maintaining process and procedure documentation for both office and

manufacturing environments.

Proficient in Microsoft Word, Excel, PowerPoint, Outlook and

experienced in Access and Lotus Notes. Experienced with AS 400

manufacturing system. Typing WPM 50.

. Communication Skills: Refined oral and written communication skills.

Ability to motivate and use emotional intelligence. Successful in

organizing and leading a cross functional team to solve various

issues. Great interpersonal skills. Ability to train others

successfully on various projects. Skilled in communicating with

different levels of management also with outside vendors and

customers.

. Accounting Skills: Ability to maintain accounts payable, accounts

receivable, payroll, invoices and set up budgets. Experienced with

QuickBooks Pro, Peachtree Accounting and Integrated Payroll software.

. Process Analysis and Problem Solving Skills: Perform root-cause

analysis, determine and implement correct actions. Participate and

lead cross functional teams to develop process improvements. Adept at

utilizing quality tools and practices.

PROFESSIONAL EXPERIENCE

FLOW TEAM/CASHIER/PRESENTATION/PRICING/INSTOCKS

TARGET JULY 2009 TO PRESENT

Unloading and putting away merchandise, setting up new merchandise, running

the cash register, marking items for clearance, price changes.

QUALITY INSPECTION AND CALIBRATION TECHNICIAN/ ASSEMBLER

VOLVO CONSTRUCTION EQUIPMENT/ INGERSOLL RAND FEB 2005 TO APRIL 2009

Quality Inspection and Calibration Technician. Inspect incoming parts,

calibrate precision measuring equipment and provide sole quality support

for second shift production.

. Perform detailed inspections on incoming parts with precision

measuring equipment, including a portable CMM Romer arm.

. Solely responsible for supporting all areas of production on second

shift, without supervision, which includes 5 areas of production and

approximately 150 employees.

. Perform first article product audits on parts.

. Perform root cause analysis and correct actions on the production

floor.

. Perform product quality audits to ensure process and standards

compliance.

. Created operating work instruction for use both within the quality

department and external departments, and provided training to same.

. Coaching and mentoring employees on quality methods and assembly

procedures.

. Coordinate with cross functional teams on quality issues.

. Challenging established practices by offering new ideas to improve the

process.

Assembler. Responsible for assembling soil compaction machines.

. Cross trained on 98% of the assembly line.

. Participated in 3 Kaizen events, one as team co-leader, to improve the

quality of the product.

. Coordinated with engineers to solve problems on new production units.

. Trained new personnel on assembly processes.

Key Accomplishments:

> Co-leader of a Kaizen event that resulted in an 85% reduction in

defects.

> Nominated by my manager to train more senior members of my department

on new processes.

> Able to successfully motivate and gain cooperation from people where

others have been unsuccessful.

EMPLOYMENT

July 2009-present Cashier, Flow Team, Presentation, Target,

Chambersburg, PA

Feb 2008-April 2009 Inspection & Calibration Technician Ingersoll Rand

May 2007- Dec 2007 Quality Administrator, Ingersoll

Rand, Shippensburg, PA

Mar 2006- Feb 2008 Assembler, Ingersoll Rand, Shippensburg, PA

Feb 2005- Mar 2006 Assembler, Ingersoll Rand (Manpower), Shippensburg

PA

Nov 2005- Jan 2006 CNC Machinist, Olson and Olson, Chambersburg, PA

Oct 2004- Jan 2005 Manual Technician, JLG Industries, McConnellsburg,

PA

Nov 2003- Jan 2004 Assistant Treasurer, Todd Township Supervisors,

McConnellsburg

Jun 2000- Apr 2004 Truck washer/Paint Prep, Jerr-Dan, Greencastle, PA

EDUCATION

Kaplan University, B.S. Degree Candidate (Business Administration),

present

Kaplan College, A.S. Degree Accounting, January 2004

TRAINING

Romer Training, (3 day course) February 2008

Access Training Levels 1-3 (5 day course) June 2008

Communicating with Diplomacy & Professionalism (2 day course) January

2009

Conflict Management Skills (1 day course) September 2007

Managing Emotions & Thriving under Pressure (1 day training) July

2007

Lean 101 Training (2 day training) February 2006

Licensed for Health and Life Insurance in Pennsylvania and Delaware

Contact this candidate