Software Engineer Service

Michael E. Hodnicki

***** *********, *********, ** ? Cell: 734-***-**** ? abne10@r.postjobfree.com

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PROFESSIONAL SUMMARY

IT professional with over 20 years of experience supporting daily systems

operations at AAA/The Auto Club Group (5,500 employees) in a variety of

roles - from lead programmer/analyst to senior software engineer.

PROFESSIONAL EXPERIENCE

The Auto Club Group (AAA Michigan, Chicago, Minnesota, Nebraska, North

Dakota, Wisconsin and Iowa)

July 1989 - August 2009

. Led AAA web operations team in coordinating changes to AAA's intranet,

consisting of 50 business units. Coded in ASP, ASP .NET and Java to

create custom fixes for customers.

. Oversaw maintenance of servers needed to operate the intranet.

. Designed, coded and maintained web applications needed for various

business units.

. Mentored web developers and assisted with their skill development.

. Coordinated the transition of internal AAA websites to RedDot CMS/Live

Server content management system.

. Trained intranet authors and users on RedDot CMS.

. Resolved customer problems assigned to web operations by AAA

help/service desk.

. Performed stress testing of web applications using SQA Robot.

. Led activities for AAA's purchasing team for the tools needed to

support the acquisition and deployment of computer assets at AAA.

. Maintained a record of computer assets at AAA using HP/Peregrine Asset

Center v 5.0.

. Led project to identify software installed on all PCs at AAA in order

to determine compliance level and risk.

. Coordinated the upgrade of 5,500 PCs across the entire company to

Windows XP (from NT and Windows 2000). Also found local PC salvage

company to resell old PCs and/or properly dispose of PCs that had no

resale value.

Software Support Expertise

Extensive experience in supporting the following software programs:

Peregrine Asset Center (asset management) PeopleSoft HR/Finance

Peregrine Service Center (help/service desk) Global Scan/Ricoh Multi Function

Peregrine Get Resources (computer asset ordering) Devices

RedDot CMS/Live Server

Rational/SQA Robot

Technical Skills

Proficient in use of the following software and coding languages:

Crystal Reports v 9 - 11 Unix

SQA Robot (automated software testing) ASP .NET

SQL Server VB

MS Excel, Word, Outlook, Access, FrontPage ASP Java

RedDot CMS/Live Server IIS

FTP HTML

Cobol RPG, JCL

IMS, IMS Xpert TSO, Clist, Exec/exec 2

Abend-Aid, Endevor, Panvalet, BTS, Easytrieve

Education

Bachelor's degree in Computer Science for Business, DeVry Institute of

Technology / Ohio Institute of Technology

Associates degree in Business, DeVry Institute of Technology / Ohio

Institute of Technology

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