Project Manager

Shanta Marshall

**** ********** ** ( Westerville, OH 43081 614-***-**** (

******.********@*****.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

. Extensive background in Full Cycle Staff Recruitment and Retention

. Staff Training and Development

. Organizational Leadership and Strategic Planning

. Working knowledge of Human Relations and Project Management

. Technical expertise to create process flows, analyze data, and

recommend solutions

EDUCATION

Franklin University

MBA - Organizational Leadership - 2009

B.S. - Human Resource Management - 2006

PROFESSIONAL EXPERIENCE

Contract Recruiter - 2009 - 2010

MEDCO - Dublin, Ohio

. Reviewed and sourced resumes, conducted interviews and matched

candidates to multiple positions for company-wide opportunities

. Conducted regular follow-up with staffing team to determine the

effectiveness of recruiting plans and implementation

HR Specialist/Recruiter- Treasury & Securities Services - 2005 - 2009

JPMORGAN CHASE - Columbus, Ohio

HR Specialist

. Delivered new hire orientation and training programs to new employees

at all levels within organization, e.g. benefits, diversity, ethics,

harassment prevention, workplace performance, and professional

development

. Project Manger of Staffing Database: Researched and recommended

solutions to design document problems, including conflicts,

interferences and error submissions of staffing procedures, leading to

my creation of online staffing procedure manuals for the Global

Staffing Team, which raised production levels over 50%

. Liaised with the company's senior management to determine their human

resources requirements

. Played essential role in audit projects that covered a variety of data

integrity controls; candidate dispositions, Taleo audit requisition,

and ADP I-9 corrections

Recruiter

. In a high volume environment, interviewed, developed and implemented

recruitment strategies for exempt executive-level management and non-

exempt entry-level positions

. Utilized social networking sites to attract talent and build name

generation leads to sustain a network of potential applicants as

succession planning needs dictate

. Demonstrated exceptional ability to anticipate recruiting manager's

preferences by a high interview-to-offer ratio

. Managed the presentation, selection, offer, negotiation, closing and

administrative components involved in full lifecycle recruiting

including applicant tracking and affirmative action planning

HR Coordinator - Retail Financial Services - 2003 - 2005

JPMORGAN CHASE - Columbus, Ohio

. Managed pre-employment process for new employees that included:

processing of fingerprints, drug test materials, investigation of

background employment and new employee paperwork.

. Coordinated and conducted phone screens and interviews for various

entry level positions

. Provided administrative support: maintained interview schedules while

interacting with a wide variety of personalities, ordered supplies,

completed invoices, and travel arrangements

. Utilized Business Objects to created and maintain logistic hiring for

HR Business Partners

. Entrusted to maintain and process confidential employee records such

as compensation and position changes with PeopleSoft

Home Equity Project Analyst - 2002 - 2003

JPMORGAN CHASE - Columbus, Ohio

. Inspected home equity accounts in order to detect and stop fraudulent

activity while preventing unauthorized charges and consumer disputes.

Additional duties: calling issuing banks, law offices and customers

for transaction verification, reviewing account referrals for

fraudulent activity, and monitoring fraud investigations

. Documented and followed investigation process for each account

reviewed and prepared various documents, reports and system entries as

necessary for financial entry, certification, reporting and

statistical purpose

. Processed the closing of Heloc Accounts and issued payoff quotes to

customers and third parties

. Created written procedures for Home Equity measures and training

guides

Project Coordinator/Internship - 2001 -2002

KAPLAN COLLEGE - Columbus, Ohio

. Conducted training sessions for small group of students in Microsoft

Word and Excel

. Responsible for the coordination of small and medium sized projects

. Established and maintained timelines and budgets for projects and

resources, utilizing tools such as MS project

. Prepared and presented weekly PowerPoint presentations to Kaplan

College staff

APPLICATION EXPERTISE

. Taleo

. OpenHire

. ADP

. PeopleSoft

. Lotus Notes

. Business Objects

. Microsoft Office - Word, Excel, PowerPoint, Publisher, Access, and

Outlook Express

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