Project Manager Customer Service

281-***-**** Home

281-***-**** Cell

abndzy@r.postjobfree.com

**** ********* ****** **. ***** Land, Texas 77498

Information Technology

A results-oriented IT business professional with over 20 years

experience in Information Technology. Demonstrated ability to lead IT

departments and establish a well-organized, productive, customer

focused business unit. Expert in strategic planning and design,

management, requirements gathering, corporate needs assessment,

application selection, development, and delivery of advanced

technologies to meet business, financial, operational, and customer

demands. Quickly grasps complex concepts, analyzes, and translates

ideas into logical strategies. Possess diverse IT experiences with a

comprehensive, in-depth knowledge across many corporate departments

including finance, accounting, treasury, human resources, operations,

and business development.

Customer Service Approach ERP system selection,

implementation and support

Project Management Network Infrastructure/Architect

design

Strategy Development IT Operations and Resource

Management

Professional Summary

SAI Global Oct. 2011 -

March 2012

SAI Global provides organizations around the world with information

services and solutions for managing risk and achieving internal or external

compliance. SAI Global helps organizations manage an extensive range of

business processes required to support governance, risk and compliance

including Environment, Health and Safety functions with the use of the

Cintellate EH&S Software.

Program Manager

Responsible for the project management, requirements gathering, system

configuration, and implementation of the Cintellate EH&S software product

to meet client needs. Cintellate offers up to 32 different business

modules from Incident and Event Management to Greenhouse Gas Management.

Independent Consultant Jan. 2008 - Oct.

2011

Independent consultant for various companies positioned as supplemental

staff. Major projects included:

SolarCraft - The installation of a second internet provider and router with

the ability to roll over Internet services if one-provider services fails.

Also, the installation of the FRx software-reporting tool used for

financial analysis and reporting throughout the company

Transglobal Security - System integration and business process mapping for

Quickbook Payroll to ADP

All American Air - Proposed software selection for the use of SyteLine ERP

British Petroleum - modernization and optimization project using Aspentech

for E&P

Working Solutions - Napa Auto Parts network infrastructure, server, and

application support. Migration from old software version to new servers

and software in each store nationwide and Carbonite on-line backup

solutions customer support

Ameritox, Ltd. Nov. 2005 -

Oct. 2007

Ameritox, Ltd. is a start-up company that produces specialized toxicology

laboratory results. The Pain Medication Monitoring Division is dedicated

to helping clinicians monitor patients receiving controlled medications to

treat chronic pain. Ameritox also provides comprehensive forensic

toxicology and specialty drug testing services to its customers.

Manager of Information Technology

Responsible of the strategic direction in implementing sound technology to

meet the business market and testing production strategies set forth from

our Board of Directors.

. Management of re-engineering of laboratory information management system

. Implementation project manager for the Virtual Toxicologist - VTOX Report

. Network architecture design and implementation that included Active

Directory, Exchange, SAN, and Blackberry

. Managed the implementation of a unified messaging solution - fax and

voice messages into e-mail.

. Disaster Recovery planning for the organization

. Data warehouse design for reporting and analysis on markets, sales,

doctor practice, insurance/billing, drug normalizations, and testing

production analysis.

. Standardization of IT procurement for desktop/notebook/server/network

configurations

. Implementation plans of Employee Intranet.

. HIPPA Information Technology Compliance

. Development of the Information Technology Department for Ameritox that

included help desk, application

development, support, and Third Party network infrastructure

support.

Alliance Residential Management, L.L.C. Sept. 2000

- Feb. 2005

One of the largest privately owned operators of multifamily communities in

the United States with more than 62,627 apartment homes nationwide.

Vice President of Information Technology

Lead the formation of the Technology Department to include its team

organization, formation and daily operations. Served as an officer of the

company through growth years 5 - 9 encompassing revenue increases from $277

MM to $378 MM and apartment home growth from 45K units to 62K units.

Created the vision and direction of Information Technology for Alliance and

strategically aligned the information technology initiative with business

goals.

Reduced monthly telephone costs by an average of $15 K from renegotiating

and consolidating local, long distance phone contracts, and the

implementation of the Cisco IP telephony solution and the ROI on the Cisco

IP phone system was 8.25 months. Replaced phone system was the Avaya

system.

Reduced maintenance and support cost on desktop computers by establishing

standards and contracts with Dell computers.

Successfully negotiated software purchases, licenses, support, and

maintenance agreements, which includes renewal payments on apartment unit

growth after the first 5 years, enterprise wide user access with a 10-year

maintenance cap.

SOX Compliance corporate team member.

All Information and Technology budget preparations - Successfully managed

an operational budget up to $1 MM with comprehensive capital budget of up

to $800K including ERP software project budgets of $3.2 MM

Increase productivity of the organization by application selections and

implementations, process improvements, and technology foundations

consisting of...

The Alliance Town Square Internet Portal page - This is a self developed

and hosted secure web page for all Alliance employees to have access to all

needed applications, documents, and information at one Internet location.

The implementation of the J.D. Edwards ERP software application - This

allowed better financial control and visibility of spending for all

business units.

The implementation and integration to J.D.Edward of the RealPage OneSite

system - This is an industry specific application used for the management

operations of apartment homes.

The implementation and integration to J.D. Edwards of the Ultimate Software

Ultipro Human Resource system

Camden Property Trust 1997 - 2000

One of the largest multifamily real estate investment trusts (REITs) in the

nation and currently owns and manage 192 properties, consisting of 66,446

apartment homes.

Manager of Business Applications

Managed all application development and support activities of programmers,

analysts, and consulting staff. This was for the financial, human resource

and operational systems for Camden Property Trust.

Industry first in house development and operations of the Resident Utility

Billing System - This application recovered $800 K in revenues the first

year from billing water usage back to the residents at Camden apartment

homes. The system reached $1.4 MM in the second year of operations and

included management and trash fees. A competitor purchased this

application for a profit over the development cost.

Project planning and budgeting for new development and support initiatives

- This includes the software selection and implementation of new accounting

system.

IntelliSolve Group Inc. Senior Consultant

1997

Development of client relationships, proposals, and contracts that included

interviewing and documenting customer 'needs assessment' for business

intelligence system development. Project Team Lead for on-site development

projects that included BI software of Cognos PowerPlay and Impromptu.

Shell Oil Company Systems Analyst 1990 -

1996

Systems development for business analysis and logical designs.

Project, design, and physical implementation lead on numerous projects

including mainframe, client server, and multidimensional databases.

Education

University of Texas at San Antonio

Bachelor of Business Administration

Degree in Accounting with a concentration in Information Systems, emphasis

in Management

Skills Summary

Specialized Skills:

Project Manager

Functional and User Specifications

Test Plans, Unit Testing and UAT

Corporate Needs Assessments

Meeting Facilitator

Customer Service Approch

IT Operations Management

Business process and data modelling

Corporate Development Experience:

Finance

Accounting Treasury

Human Resources

Operations

Network Infrastructure: Architect Design

System Selection and Implementation

IT Strategy Development

Software:

Microsoft Office Products: MS Project, Visio, Exchange, Server 2003/2008

J.D. Edwards, Oracle Financial

Ultipro Human Resources

Tracket, Remedy, RightNow

RealPage, Cirus (LIMS)

BI Software including Cognos PowerPlay and Impromptu

Cisco Call Manager and Unified Messaging

Flexi International Accounting and FRx Reporting

Database:

MS Sql Server, Oracle, MS Access

Multi-diminsional DBMS

Software & Project Management Development Methodologies

System Development Life Cycle:

Water Fall, Spiral and Prototyping

Rapid Application Development

Agile

Houston Livestock Show & Rodeo - Communications & Special Services

Committeeman

Richard A. Huber, Jr.

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