Helen H Henegar
Trion, Georgia 30753
Summary
Account Specialist with 10 years experience in operations, analyzing and resolving
internal and external customer issues. Proven abilities to plan, organize, and coordinate
schedules, procedures, and systems. Working knowledge in: SAP, Siim, JDEdwards,
Microsoft Word, Excel, and Outlook.
Professional Experience
Georgia Department of Corrections, Rock Spring, Georgia 3/05 - 1/06
(Walker State Prison)
Storekeeper
• Interacted and filled over 400-inmate store orders within twenty hours a week.
• Used Scribe software to initiate inmate store records and scan items.
• Produced sales of over $3000.00 in 5 hours with a sixty dollar limit per customer.
• Verified packing slip matched merchandise ordered and received.
• Validated inventory on monthly basis.
• Supervised store orderly.
Telecommunications Staffing, Marietta, Georgia 8/03 - 2/04
(ADC Telecommunications, Marietta, Georgia)
Project Management Contractor
(Account Specialist)
• Temporarily reinforced Project Management Team for previous employer.
• Supported 6 Project Managers with all aspects of operations; including planning,
scheduling, and tracking material.
• Assisted 1 OEM Purchaser with faxing or emailing orders to appropriate vendors,
setting up spreadsheets, confirming ship dates, and expediting material.
• Trained one AT&T Project Manager on specific BellSouth account.
• Conversed with customers regarding orders via phone, email, or fax.
Helen H Henegar Page 2
ADC Telecommunications, Knoxville, Tennessee 5/97 - 11/02
(Multi-billion dollar worldwide telecommunications company)
Account Specialist
• Planned, organized, and coordinated shipping schedules for a continual average of
600 BellSouth projects across four states.
• Purchased, expedited, and tracked equipment from 28+ BellSouth suppliers.
• Monitored and identified dollar and material errors before order entry.
• Reconciled customer purchase orders with quotes, invoiced customer, and
completed all projects within the 10-day company policy of project completion.
Henegar Title Service, Trion, Georgia 2/96 - 2/97
Title Clerk
• Operated Title and Collection Service.
• Contracted work with four used car dealerships.
• Prepared contracts, bill of sales, Motor Vehicle forms, and automobile titles.
• Analyzed customer credit through use of technical equipment.
• Filed legal papers pertaining to repossessions and garnishments, and represented
company in court.
Long Pontiac, Chattanooga, Tennessee 8/95 - 2/96
Accounts Payable/Receptionist
• Coded and entered an average of 200 invoices a week into computer.
• Balanced approximately 50 monthly statements with ledger and paid accounts.
• Answered switchboard and connected calls to appropriate party.
Education
Business Administration, Diploma, Marketing, 1991
Walker Technical Institute, Rock Spring, Georgia
Graduated with a 3.81 GPA