Manager Sales

Professional Development

District Manager Development Program

**** - ****

Forecast, Prioritize and Plan Workshop

2003

Motivating and Creating Ownership Workshop

2002

Adjusting Your Leadership Workshop

2001

Effective Store Meetings Workshop

2000

Training with Verbal, Visual and Written Skills Workshop

1999

Goal Setting Workshop

1998

Professional

Enrichment

2002-2009

Store Manager Development Workshops

Designed and facilitated District Training Workshops which motivate and

build competencies as well as improve staff performance

Awards and Recognition

"Top Gun"

District Manager Award

2008-09

#1 District

Inventory Results

2007 - Present

Holiday Sales Contest

#1 Store

2009

Top Teacher Managers' Retreat 2006

Education

Viterbo University

La Crosse, WI

General Education

1992

Central High School

La Crosse, WI

General Education

1991

Professional Experience and Achievements

District Manager - Zumiez (Action Sports Retailer) 2002 - Current

As District Manager, assist with the implementation of Zumiez' national

business plan, strategies and initiatives as well as provide leadership and

development to 12 retail stores. This includes direct supervision of 48

store managers and assistants along with 240 employees, which spans the

three states of WI, MN, and IL and produces 16 million in annual revenue.

Prioritize staff development to maximize both short and long term goals.

Results:

Area Manager - Zumiez

1999 - 2002

Responsible for staff development and training of 12 assistant managers and

60 employees within three stores

Results:

. Led and promoted successful grand opening of two new locations

. Impacted comp store sales in my area by over 20%

. Controlled cost by ensuring all HR policies and procedures were

followed

. Established promotable teams by networking and partnering with local

schools and universities

Store Manager - Zumiez

1997 - 1999

Established and motivated management team members and sales staff through

example, training and competition along with the implementation of the

district and company plan.

Results:

. Promotion of three store managers

. Holiday Sales Contest Winner 1998

. Bonus Pack Contest Winner 1998

. Gift Table Winner 1999

Area Manager - World Imports 1991 - 1997

Responsible for two store locations

Results:

. Identified and qualified talent which promoted an atmosphere of

exceptional customer service

. Maintained #1 store volume in district

. Forecasted the needs of the customer resulting in good purchasing

decisions

. Created product strategies from price to placement, to impact margin

goals and sell through

. Selected and negotiated lease for second store

. Designed and executed Grand Opening

. Accountable for excellent store operations resulting in '#1 Inventory

Company Wide' for the past three years

. Superior rank for overall Store Presentation

. Leadership and participation in local marketing events including

Couch Tour 2005-2009

. Recognition as a top district for customer compliments

. Provide coverage for Regional Manager during vacations and meetings

Brent Tossi

618 North Eleventh Avenue Onalaska, Wisconsin 54650

715-***-**** (cell)

*******@*****.***

. Responsible for 6 million dollar volume increase over past two years

through new market growth and staff development

. Train and promote high volume store managers and district managers

through motivation, coaching and mentoring

. Design and conduct national training meetings including: sales clinics,

operations and teaching techniques

. Create and present in-store operational and training programs Notably,

both the Figure Eight Workbook utilized by Store Managers for managing

sales floors and the New Store Opening Workbook for both Store and

District Managers

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