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Mental Health Quality Assurance

Location:
South Bend, IN, 46614
Posted:
March 09, 2010

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Resume:

***** **** *****

Pointe Drive 574-***-****

South Bend, IN E-mail

***** ********@michiana

wireless.com

Rachel Njuguna, Ph.D.

Objective To impact on an organization's general management,

strategic planning, development and ensure quality

delivery of service/product.

Education 1997 - Northeastern University, Boston, MA

Doctoral of Philosophy - Counseling Psychology

1997-1998 - Judge Baker Children Center/Children Hospital,

Boston, MA - Post Doctoral Studies

Work 4/2006 - 10/09

experience Program Director - Child & Adolescent Inpatient Services -

Madison Center For Children

Oversaw operation of a psychiatric 31-bed inpatient unit

for children and adolescents

Developed and evaluated program goals and objectives; also

created strategies to achieve program goals/objectives.

Participated in the development, recommendation and

implementation of administrative and personnel policies,

procedures, quality plans (including standards) and

operational strategies to meet the Department of Health,

Department of Mental Health and Joint Commission of

Hospital Accreditation.

Developed, administered and monitored the annual operating

and capital budgets to ensure they are managed within

established guidelines; also ensure the preparation of

related monthly productivity reports.

Ensured that program provides comprehensive quality

service to meet the patient/customers' needs.

Oversaw program budget and monitored spending

Responsible for and prepared monthly productivity reports

Prepared and monitored schedules to ensure adequate

staffing levels.

Supervised nursing staff, mental health technician and

masters level clinicians.

Assessed, determined and provided staff training.

Assisted in marketing strategic efforts, i.e. develop new

referral sources.

Established and maintained contractual partners as

referral sources

Provided 24-hour on call consultation to the program.

Assisted in the crisis screening and admission procedure

as needed.

Assisted in developing training curriculum for direct

care mental health workers.

Participated in hiring and disciplining of staff

1999 - 2006 Madison Center For Children

Lead Therapist/Clinical Coordinator

Supervised eight Masters level Therapists

Provided Clinical supervision of Madison Center For

Children Day Treatment program

Provided clinical training

Conducted psychodiagnostic assessments including Risk for

Harm, Psychosexual and crisis assessments.

1997-1998 Parent's & Children Services, Boston MA

Staff Psychologist - Ph. D. (while completing doctoral

studies)

Provided psychological services for children and adults.

Provided school and home based counseling

conducted diagnostic assessment to children and adults

1996-1996 - Worcester Youth Guidance center, Worcester MA

Staff Clinician

1993 - 1995 - Vinfen Cooperation, Boston MA

Senior Program Director

Management of five Vinfen residential programs for

individuals with psychiatric disability, funded by the

Department of Mental Health.

Managed and recruited, supervised, terminated clinical and

paraprofessional personnel.

Planned and provided training of clinical and

paraprofessional staff.

Developed program policies

Monitored program budget,

Developed new residential programs. Initiated designing

and or purchasing of housing for programs. Hired new

staff. Established policy and procedures.

1990 -1993 Program Director - Vinfen Cooperation, Boston

MA

Program Director

Management of a 35 - bed residential program individuals

with psychiatric disability, funded by the Department of

Mental Health.

Recruited, sup Management of five Vinfen residential

programs individuals with psychiatric disability, funded

by the Department of Mental Health.

Managed and recruited, supervised, terminated clinical and

paraprofessional personnel.

Planned and provided training of clinical and

paraprofessional staff.

Developed program policies

Monitored program budget,

Developed new residential programs. Initiated designing

and or purchasing of housing for programs. Hired new

staff. Established policy and procedures.

Conducted Quality Assurance review.

1985 - 1987 Elizabeth General Medical center -

Elizabeth, New Jersey

Staff Clinician

Internships

1992- 1994 Cambridge Hospital, Cambridge MA

Judge Baker Children Center/Boston Children Hospital -

Boston, MA

Worcester Youth Guidance center, Worcester MA

Cambridge Hospital, Cambridge, MA

Indiana County Guidance Center, Indiana, PA

Indiana District Schools, Indiana PA

Affiliations

Mental Health Association Of St. Joseph's County -

Executive Board Member

American Psychological Association - member

References: Upon Request

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