Human Resource Manager
Resume:
Rick Clifton, LRP
Nesbit, MS 38651
abndp7@r.postjobfree.com
Career Summary: I have built a successful track record as a strategic business partner for the past 13 years in the
Human Resources field. I have exhibited my extraordinary talent by leading my facilities to
world-class levels around key Human Resource metrics. This is exhibited by the employee
engagement results that ranked in the top quartile of all companies and workgroups surveyed
worldwide by the Gallup organization. I believe by living the values of integrity, innovation,
candor, respect, accountability, and fun, this will help to build a robust performance based culture.
Key Competencies: Drive for Results Customer Focus
Integrity and Trust Ethics and Values
Organizational Agility Dealing with Ambiguity
Interpersonal Savvy Learning on the Fly
Work Experience: International Paper, Memphis, TN, Global Headquarters June 2007 – Present
$22 billion, Fortune 100, global Paper and Packaging company with manufacturing and
distribution facilities in North America, Europe, Latin America, Russia, Asia, and North
Africa. Responsible for 600 employees at the Global Headquarters.
Human Resource Manager, Global Supply Chain and Information Technology
• Directed Talent Management efforts to include succession planning, performance
management, organization design, and workforce planning.
• Developed and executed HR strategy to address recruiting, talent development, and retention
to enable business objectives to be met.
• Provided compensation and benefits related consultation, through close coordination with the
Global Total Rewards Group, to ensure equitable and competitive base wages, variable
compensation, and benefits structure.
• Ensured compliance with local/state/federal programs and company requirements by
conducting workforce assessments and conducting investigations as needed.
• Collaborated with the Project Management Leadership team in the implementation of a more
focused, aligned, and consistent organizational objective setting process, to maximize
organizational efficiency and business results.
• Led Gallup Q12 employee engagement efforts that resulted in a 4.11/5.00 rating, placing the
staff group in the top quartile for all workgroups surveyed globally.
• Awarded a special recognition award for my work spearheading the achievement of 100%
participation on the Gallup Q12 employee engagement survey.
• Exceeded diversity hiring and representation goals by 25%.
• Received a special recognition award for my work directing change management efforts
during a major reorganization of 25% of the existing workforce, which resulted in 86% of
impacted employees being placed in other opportunities across the organization.
• Initiated a streamlined approach to people management work processes across the Global
Supply Chain and Information Technology groups to maximize organizational efficiency.
• Coordinated immigration issues relative to H1-B and L1-B Visas with outside Legal Counsel,
International HR, and the respective employee and their manager.
• Facilitated an Impact Planning session with the Project Management Senior Leadership group
aimed at increasing employee engagement as it relates to employees having clearly defined
expectations and recognition.
• Supervised departmental staff consisting of two HR professionals.
Parker Hannifin, Olive Branch, MS September 2006 – June 2007
$12 billion, global manufacturer of Fluid Power Systems and Electromechanical
Controls with over 300 manufacturing locations and 62,000 employees worldwide.
Human Resource Manager
• Directed talent acquisition efforts aimed at staffing exempt, professional level, careers.
• Developed and conducted Environmental, Health, and Safety training.
• Conducted root cause investigations relative to safety incidents/near misses.
• Counseled all levels of management on employee relations issues/policies/procedures.
• Developed Affirmative Action Plan annually.
• Provided coaching to managers on performance management issues.
• Developed and implemented a structured new hire orientation process.
Rick Clifton, LRP
4029 Victoria Drive
Nesbit, MS 38651
abndp7@r.postjobfree.com
Work Experience: Owens Corning, Olive Branch, MS, & Joplin, MO February 2002 – September 2006
$5 billion global, industry leader in the Building Materials Systems business with manufacturing,
sales, and research facilities in more than 30 countries on six continents. Responsible for 400
employees at multiple facilities.
Human Resource Leader
• Directed Talent Management efforts to include succession planning, performance
management, organization design, and workforce planning.
• Secured $118K through the Workforce Investment Act On-the-Job Training program.
• Received the HR Excellence Award for Leadership for successfully leading the effort to form
a SHRM affiliated HR chapter in Northwest Mississippi.
• Led Gallup Q12 employee engagement efforts that resulted in a 4.31/5.00 rating, placing the
facility in the top quartile for all manufacturing workgroups surveyed globally.
• Increased plant staffing by 50% through the execution of a “hiring blitz” to include an on-site
Career Fair.
• Served as successful change agent in rollout of new benefits program (CDHP) and employee
survey tool (Gallup Q12). Also, led staffing efforts to increase workforce by 25% in order to
meet production growth.
• Reduced employee turnover 59% by implementing a 10-point Communications Plan,
developing clearly defined job descriptions, implementing behavior based interviewing and
skills assessment testing, and engaging primary employees in the new hire process.
• Achieved a 61% reduction in ORIR (OSHA Recordable Incidence Rate) by engaging primary
employees more in the safety processes (weekly audits, training, program administration),
implementing a Near Miss process, conducting Tap Root incident investigations, improved
relationship with medical provider, and the completion of 5S work.
• Completed training in Lean Manufacturing initiatives such as Six Sigma, Kaizen, and 5S.
• Led Kaizen event focused on pallet redesign, which resulted in an annualized savings of
$75K due to material and labor savings.
• Participated in a Kaizen event focused on reducing the cycle time for processing a new hire,
which resulted in reducing the cycle time from 21 days to 7-10 days.
• Led 5S event focused on transforming an unused set of offices into a fitness facility for
employees, which would in turn help to improve the health and safety of the plant population.
• Ensured union avoidance techniques were utilized when an organizing campaign was
conducted at a facility in the community, which was across the street from our location.
• Implemented KRONOS time and attendance system.
• Administered compensation and benefits programs.
• Developed and implemented a business unit wide variable compensation incentive program
centered on the strategic operating objectives of the company and taking into account
individual performance.
• Implemented and led Diversity Action Team with goal of increasing workplace inclusion and
representation.
• Completed market review surveys to ensure wages and benefits were competitive.
• Provided coaching and counseling to management on employee relations issues.
• Supervised departmental staff consisting of three Human Resource professionals.
• Obtained Labor Relations Professional (LRP) Certification through HR Policy Association.
Leggett & Platt, Inc., Jonesboro, AR January 2000 – August 2001
Fortune 500 manufacturer of miniature zinc die castings. Operation also included machining,
painting, and assembly processes. Facility employed a total of 85 employees.
Human Resource Manager/ISO Administrator
• Reduced ORIR by 89%; eliminated lost time accidents.
• Developed and implemented employee relations programs focused on lifting employee
morale and improving the safety record.
• Organized and directed successful ISO 9002 Quality certification effort.
• Designed succession plan for organizational development.
• Implemented automated timekeeping/payroll system.
• Implemented and led cross functional safety team.
Education: Arkansas State University, Jonesboro, AR, May 1996
Degree: Bachelor of Science in Management
Area of Emphasis: Human Resources, GPA: 3.03/4.00
AACSB Accredited
Earned 100% of college expenses.
Rick Clifton, LRP
4029 Victoria Drive
Nesbit, MS 38651
abndp7@r.postjobfree.com
Affiliations
and Honors: Global Human Resource Excellence Leadership Award
Labor Relations Professional (LRP) Certification
Labor Relations and Collective Bargaining Certificate
Society for Human Resource Management
Northwest Mississippi SHRM
Organizational Committee Chairman
Gallup Strengths Based Organization Coach Level I
Society of Human Resource Management
Academic Distinction Scholarship
Dean’s List
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