Customer Service Sales

Candace L. Latta

abndn8@r.postjobfree.com **** Clematis Drive

Cell: 937-***-**** Dayton, Ohio 45449

Capabilities

Professional individual experienced in working in fast paced environment

providing strong organizational, technical, research and interpersonal

skills. Trustworthy and dependable record in providing good customer

service. Detail oriented in completing complex projects.

Business Development Estimating/Quotes/Contr Sales

act

Purchasing Design Layout Order entry/expediting

Customer Service Computer Operations Problem solving

Pricing/Negotiate Research Accounting/Bookkeeper

contracts

Experience Highlights

Sales and Business Development

Personally developed a major account through marketing granite countertops

and tile that prospered $300,000 in sales per year

Cold called on an account that turned into a major hub account, specifying

lighting fixtures utilizing design lay out, used resources for negotiating

price from vendors, which brought $400,000 in sales. End user continued to

use our support for additional projects for 10 + years.

Developed/Designed showrooms to improve sales and profit.

Project Management

Estimating commercial projects that included specifying additional material

to accomplish complete packages to the contractor.

Complete project management from research, specifying products,

contract/quote, negotiating price, purchasing, and customer service of

expediting material.

Offered design layout to close a sale using drawing or lighting computer

programs

Learned computer Act Program to do granite quotes/contracts, used Hubbell

Lighting design program for commercial applications.

Management and Supervision

Responsible for accounting/bookkeeping, managing payroll hours, managing

scheduling, recording department sales, and opening/closing stores

Led development for Returned Goods, improved inventory management

Employment History

BUSINESS MGR Kemper Design Center, Dayton, Ohio April 2000 to

September 2009

BUSINESS MGR Performance Lighting & Controls, Dayton Ohio January 1997

to March 2000

BUSINESS MGR Duellman Electric, Dayton, Ohio June 1986 to

December 1996

BUSINESS MGR Centerville Lighting, Centerville, Ohio May 1983 to

March 1986

BUSINESS MGR Cinn-Day Foods, Dayton, Ohio January 1981

to April 1983

OFFICE MANAGER Bassett's IGA, Oak Harbor, Ohio May 1977 to

December 1981

Education

Ohio State University, Bachelor of Science Degree in Retail Merchandising;

Sinclair Community College, additional courses in Purchasing, Interior

Design, and Transportation

Dale Carnegie Course (Communication Skills)

Multiple Lighting Sales and Management Courses

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