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Customer Service Sales

Location:
San Diego, CA, 92109
Posted:
March 09, 2010

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Resume:

Eric John Krauss

**** ********** ******

San Diego, CA 92109

610-***-**** abndl9@r.postjobfree.com

Education

The Pennsylvania State University University Park, PA

BS in Management, interest in Insurance

9/04- 8/07

Graduated with a 3.1 GPA

Major GPA: 3.33

University of Pittsburgh, Semester at Sea

Shipboard Education

International Student 8/05-

12/05

Earned 12 credits in a global studies program involving field work

and cross-cultural exposure that traveled to 9 countries in South

America, Africa, and Asia

Employment

State Farm Insurance Company San Diego, CA

Sales Agent/ Customer Service Representative 6/09-

Present

-Received both my California Life and Property & Casualty

Insurance License's

-Performed inside and outside sale tactics while pinpointing which

insurance product was most appropriate for the client

-Analyzed customers liability exposure to ensure their insurance

was up to date

-Enhanced customer satisfaction by identifying and solving

potential issues through suggesting and providing customer

solutions

-Excelled when asked to prioritize and multitask in a time-

constrained environment

Devon IT King of Prussia, PA and San Diego, CA

West Coast Sales Executive

9/07- 1/09

-Sold hardware desktop solutions to schools, hospitals and

businesses. Worked with key decision makers to ensure they

received the best hardware offering that economically filled their

financial and technical requirements

-Worked with the logistics department to coordinate how and when

new products would be available

-Managed the startup of the west coast market and expanded this

business 5 fold

-Increased sales every month over an 8-month period; top

salesperson for two of those months

-Made cold sales calls, negotiated terms, and created and managed

partnerships

New York Life Insurance Company Philadelphia, PA

College Agent Intern

12/06- 1/07

-Received my Pennsylvania Producers Life Insurance License

-Studied the life insurance business while developing a marketing

plan

-Gained essential experience in time management, marketing and

business planning

Activities

Phi Chi Theta Business Fraternity- Used my business skills to

manage philanthropic events on campus and in the community

THON Finance Committee- Worked on the pledge book entry committee,

which helped raise 6.6 Million dollars for children with pediatric

cancer

-This is the largest student run Philanthropic event in the country



Contact this candidate