Eric John Krauss
San Diego, CA 92109
610-***-**** abndl9@r.postjobfree.com
Education
The Pennsylvania State University University Park, PA
BS in Management, interest in Insurance
9/04- 8/07
Graduated with a 3.1 GPA
Major GPA: 3.33
University of Pittsburgh, Semester at Sea
Shipboard Education
International Student 8/05-
12/05
Earned 12 credits in a global studies program involving field work
and cross-cultural exposure that traveled to 9 countries in South
America, Africa, and Asia
Employment
State Farm Insurance Company San Diego, CA
Sales Agent/ Customer Service Representative 6/09-
Present
-Received both my California Life and Property & Casualty
Insurance License's
-Performed inside and outside sale tactics while pinpointing which
insurance product was most appropriate for the client
-Analyzed customers liability exposure to ensure their insurance
was up to date
-Enhanced customer satisfaction by identifying and solving
potential issues through suggesting and providing customer
solutions
-Excelled when asked to prioritize and multitask in a time-
constrained environment
Devon IT King of Prussia, PA and San Diego, CA
West Coast Sales Executive
9/07- 1/09
-Sold hardware desktop solutions to schools, hospitals and
businesses. Worked with key decision makers to ensure they
received the best hardware offering that economically filled their
financial and technical requirements
-Worked with the logistics department to coordinate how and when
new products would be available
-Managed the startup of the west coast market and expanded this
business 5 fold
-Increased sales every month over an 8-month period; top
salesperson for two of those months
-Made cold sales calls, negotiated terms, and created and managed
partnerships
New York Life Insurance Company Philadelphia, PA
College Agent Intern
12/06- 1/07
-Received my Pennsylvania Producers Life Insurance License
-Studied the life insurance business while developing a marketing
plan
-Gained essential experience in time management, marketing and
business planning
Activities
Phi Chi Theta Business Fraternity- Used my business skills to
manage philanthropic events on campus and in the community
THON Finance Committee- Worked on the pledge book entry committee,
which helped raise 6.6 Million dollars for children with pediatric
cancer
-This is the largest student run Philanthropic event in the country