Customer Service Sales

Mary A. Mollinger Lange

**** *. ** ****** *********, Wisconsin 53220 414-***-****

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abndkx@r.postjobfree.com

Objective: By utilizing my Sales and Presentation skills, knowledge of product and industry, communication,

organization and customer service skills, I desire to establish myself as a key player in the growth and success of my

employer. In doing so, distinguish my employer from the competition.

Experience:

FoodSpot.com – Waukesha, WI April 2006 – Present

Sales

• Sell potential clients on the features and benefits of online Marketing/Advertising program for Restaurant, Banquet

facilities and Catering companies. 100% travel while cold calling via phone and walk in. I have maintained a 35%

closing ratio within a six month selling period.

Gordon Flesch Company – Madison/West Allis, WI April 2006 – April 2009

Trainer Sales

• Conduct account trainings for decision makers and end users for software applications on multi functional office

equipment. Increase Supply/Service revenue by selling Special Media, Programs and Service Agreements. Over

85% travel within assigned territory. Responsible for maintaining schedule in and out of the office with little to no

supervision.

PING, INC. Phoenix, AZ February 2001 – January 2006

Marketing/Product Specialist (August 2004 January 2006)

• Traveled the United States performing Demo Days, conducted Product Presentations and organized/participated

in Consumer Shows to encourage the sale and promotion of PING Golf product. Submit weekly inventory,

periodic company vehicle maintenance, expense reports and daily Sales Summaries .

Club Fitting Specialist (June 2004 January 2006)

• Trained accounts from all over the World. Performed indoor and outdoor fittings, conducted Account and Personal

tours of the manufacturing plant as well as display product at demo days to increase brand awareness and sell

product. Received incoming calls to place orders and worked as problem solver.

PING Wrx Technical Representative (Tour/Analysis &Testing) (April 2002 June 2004)

• Communicated via phone to problem solve and relay equipment customization requests. Advised on equipment

specifications and testing results. Assist Managers and Engineers with special requests, custom orders and

testing of new product (Prototypes). Produced department Product Brochure, performed VIP Club Fitting and

traveled to Nationwide Ladies golf events to promote and sell product.

Customer Service (February 2001 April 2002)

• Leader/Trainer in an incoming call environment, processed orders via phone/fax and problem resolution while

adhering to ISO certification requirements. Promoted and sold product, led personal factory tours and cross

trained in various departments.

VANGUARD GROUP Scottsdale, AZ September 1998 – February 2001

Direct Investor Services/Investor Information

• Worked with a team of 12 15 providing Mutual Fund investment information and performed transactions. Trained

new hire employees, assisted with elevated situations and maintained client confidentiality.

WESTMOOR C.C. Brookfield, WI (spring/summer)

PALMBROOK C.C. Sun City, AZ (fall/winter) May 1994 – August 1997

Assistant Golf Professional (seasonal)

Managed inventory, tournaments, lessons and daily golf shop operations. Mets with vendors to purchase product

•

for inventory, managed outside staff as well as provided excellent Customer Service.

Mary A. Mollinger Lange

3663 S. 83 Street Milwaukee, Wisconsin 53220 414-***-****

rd

abndkx@r.postjobfree.com

Education:

• 1990 1993, studied Recreation Management and participated as a Golf Team member at the University of South

Alabama and University of Wisconsin Whitewater.

• Captain and 1 Team Division II All American at UW Whitewater.

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Athletic Accomplishments:

• (1997) Qualifier/Competitor Women’s U.S. Open Championship at Pumpkin Ridge Golf Club

• (1992 1993) Division II All American

• (1989) Overall Player of the Year for Wisconsin girls

• (1986 1989) Competitor in USGA Girls Jr. Championships

• (1985 and 1988) Played AJGA and Junior World golf tours

• (1983 – 1990) #1 girls player in the state of Wisconsin for my age group

Extracurricular Participation:

• Night Golf Tournaments, Quarterly Golf Tournaments and Mixed Bowling League

• Director of PING Golf Association (USGA Handicap System)

• Volunteer for the American Cancer Society Fantasy House Fundraiser

• Committee Member and Recruiter for the United Blood Service Blood Drive and United Way at the Vanguard

Group

• Member of the Service Club of Milwaukee

PING Special Event Participation as Club Fitting Specialist:

• (2006 Current) Product Specialist for WI Sales Representative

• (2002) Solheim Cup at Interlochan C.C. in Minneapolis, MN and the 2005 Solheim Cup at Crooked Stick Golf

Club, Indianapolis, IN

• (2002 2005) Golf for Women Magazine Demo Days in various locations around the United States

• (2003 & 2004) LPGA T&CP Championship at Daytona Beach, FL to promote new product launch

• (2004 & 2005) PING Event Planner at The Golfweek’s Golfest at Orange County National Golf Resort in Orlando,

FL

• (2004 & 2005) Jane Blalock LPGA Golf Clinics for Women events in numerous locations in the United States

**References available**

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