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Sales Customer Service

Location:
Leesburg, VA, 20176
Posted:
March 09, 2010

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Resume:

MICHAEL R. KUCHER

***** ***** **** ****

Mobile 703-***-**** Leesburg, VA 20176

abndgc@r.postjobfree.com

Executive with proven leadership in developing and managing business client

relationships resulting in substantially increased sales and market share.

Skilled at establishing new markets, launching new innovative products and

satisfying customers. Articulate communicator with exceptional

interpersonal skills to effectively lead and mobilize cross-functional

teams to accomplish objectives and meet critical deadlines. Proven track

record in setting up and managing the organizational and operational

structures necessary to create, establish and manage a multi-unit

operation.

PROFESSIONAL EXPERIENCE:

Owner, President

Harvest Realty Group, LLC, Leesburg, VA

April 2006 - January

2009

A full-service real estate brokerage firm, specializing in commercial and

residential markets focusing on the Northern Virginia estate markets.

Selected Achievements:

< Successfully launched new real estate company in 2006.

< Oversaw all aspects of the company including Financial, Operational,

Sales Marketing and Administration.

< Achieved annual sales averaging $12 - $15 million.

< Hired, trained and managed core team of real estate sales &

marketing, and support professionals.

< Cultivated partnerships with financial, insurance, and titling

institutions to ensure the success of the contractual process.

< Developed, tracked and ensured fulfillment of opportunity forecast.

Vice President, Sales & Marketing

InterActive Builders, Inc. Purcellville, VA

September 1999- April 2008

A $20 million semi-custom residential estate home builder servicing the

Northern Virginia markets.

Selected Achievements:

< Increased sales from $3M to $20M annually.

< Provided leadership and coordinated efforts to reshape sales and

marketing approach; teamed with CEO in developing and implementing

successful business strategies.

< Developed a strategy to profile potential markets, created short and

long term planning objectives and budgets; rewrote mission statement

and goals; initiated successful print and Internet marketing

campaigns.

< Created and established company's first successful branding campaign.

< Directed business development functions (marketing campaigns, sales

presentations, finance and titling partnerships) to broader real

estate market.

< Recruited, hired, and trained 8 member sales and marketing team.

< Directed contract negotiations and customer service efforts to

assure high level of customer service.

Executive Sales Manager/Licensed Realtor

Century 21, Vienna, VA.

1993-1999

Greg Holmes Team, Century 21 Real Estate LLC is a subsidiary of Realogy

Corporation, the world's largest real estate franchisor.

Selected Achievements:

< Top producing agent 5 years running.

< Recipient of Mike Ferry Sales Award.

< Listed and sold properties in excess of $2.5 million.

Vice President, Operations

MEI - Elizabeth Arden Salons, Chicago, IL

1989- 1993

A $50M salon management company focusing on renovation and restoration of

outdated department store salons.

Selected Achievements:

< Developed and executed annual sales budgets, and increased sales by

100% in a 48 salon group across the mid west

< Created multi-service retail outlets with updated style and

feel. Focusing on an intimate Day Spa environment.

< Achieved the lowest payroll percentages and highest retail sales

numbers on a monthly basis

< Successfully negotiated new supplier contracts to broaden product

offering.

< Guided transition of MEI department store salons into viable, upscale

Elizabeth Arden salons service/retail operations for the Midwest

region.

< Directed ongoing monthly inventory investment.

< Tracked sales and profits to ensure that financial targets were

achieved.

< Reviewed overall marketing and advertising plans to ensure alignment

with corporate objectives.

MICHAEL R. KUCHER ...703-***-****

Professional Development

Licensed realtor, state of Virginia (1994-present)

Completed Zig Ziglar's Born to Win seminar

Completed Ken Blanchard's Leadership and One Minute Manager course

Completed Stephan Covey's 7 Habits of Highly Effective People

Completed Tom Peter's In Search of Excellence course

Proficient with the use of Microsoft Office, Windows XP, Apple Macintosh,

MLS/MRIS

Education

Bayonne High School, Bayonne, New Jersey

New York Institute of Photography, New York, NY

Rutgers University, College of Nursing, Newark, N. J.

. Designed Sales and Business Processes

. Strategic Business Planning

. Recruited Top Sales Talent

. Trained and Coached Sales Resources

. Led and Developed Effective Teams

. Developed Repeatable Sales

. Executive & Consultative Sales

. Managed Budgets and Costs



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